This profile has been claimed by the business owner or representative.
Pride Plumbing Services, Inc
- Plumbing
- Rochester, NY
About this business
About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient.
Location details
2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:30 p.m. | |
| Tue | 7:00 a.m. to 4:30 p.m. | |
| Wed | 7:00 a.m. to 4:30 p.m. | |
| Thu | 7:00 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Satisfaction The service technician was respectfull of us and our home. The problem was found, cleared, and he checked the flow in the sewer pipe and waited awhile to make sure everything was working. As a contractor myself, I was pleased to see he took pride in customer service as well as I do.
Business response:
We are so happy that you received such great service from our technician. At Pride Plumbing, each one of our technicians take pride in every job they do!
Excellent and very knowledgable We had a sump pump issue that was discovered on a weeknight. I called Pride in the morning and scheduled service at 3PM the next day. Sam, the plumber, was in the driveway at 3 on the nose. Sam was very polite and friendly. He assessed the situation, went back to his van, and presented me with multiple options outlining all of the risks and prices. He could tell I was hesitant to drop a big chunk of $ into my sump pump and blocked drain, so we went a step at a time and he explained everything ... read more
Business response:
We are so happy that Sam took him time to make sure not only your issue was taken care of now, but that you also have a more permanent solution for the future so this won't happen again.
Prompt professional and competent Ken fixed our problems quickly and was conscientious throughout. Highly recommended, and if you can, ask for Ken Y.
Business response:
We are so happy that Ken was able to help you our, anytime you need Pride Plumbing or Ken just give us a call.
Exceptional Service 12/18/18 plumbing emergency. Contacted Pride Plumbing based on online reviews. Response time was great. Turned out to be a major job. Throughout process, we received exceptional customer service. The crew was knowledgeable, on time, polite, inobtrusive, neat, fastidious, and kept us informed of work accomplished and plans daily. Finished on time and per cost estimate. Recommend without reservations. Thanks Sam V., Manny V. and John Alex!!
Business response:
We are so happy that we could help you with your plumbing emergency Deb. Anytime you need great service don't hesitate to give us a call!
Pride Plumbing is the only way to go! Repeat customer for better part of the last decade. Keith was a great example of Pride’s exemplary customer service and diligence.
Business response:
Thank you for always choosing Pride Plumbing over the years Marinelly!
Dependable service but seems pricey Ken was on time and called before departing the shop to let me know he was on his way. Ken was very nice to talk to and used booties and drop cloths to keep my house clean. The price estimate was clear with no hidden costs, however it was higher than I thought it would be. I hired Ken to do the work and everything was done to my satisfaction and it only took a couple of hours to complete without the need to go out for parts. Ken was nice enough to suggest a hose that I could buy on Amazon ... read more
Business response:
We are happy to hear that Ken was able to give you prompt, tidy and professional service. While sometimes it may seem pricey, our by the book pricing and fully stocked warehouse on wheels in the end saves you time and money. Call us whenever you need us!
Very Pleased While using the tubs in the cellar, a pipe joint broke and water was spraying out. The service we received from Pride was quick and Keith was very knowledgeable in fixing our water pipe. He also informed us that the pipe had damaged an electrical wire that would need replacing because it was hissing. This saved us from a potential electrical fire.
Business response:
We are delighted to hear that Keith was able to come out and not only solve your plumbing, but also saved you from an electrical emergency as well.
excellent service I recently had my basement issues corrected by Keith who provided excellent customer service in correcting my problem. In addition I received additional service from Jamie who helped me to do the financing. Also the receptionist whose name I do not remember but she was equally as courteous and helpful. I would highly recommend this company to anyone.
Business response:
We are so happy to hear that your experience with Pride Plumbing was amazing from beginning to end. Anytime you need excellent service give us a call!
Fast service, professional plumbers, great company Hot water tank gave out on Sunday. Called Pride Plumbing shortly before noon, had a new tank installed and working by 3 pm. Keith was very knowledgeable, informative, and worked quickly to complete job.
Business response:
We are excited to hear that Keith was prompt, professional and informative when it came to your Sunday emergency plumbing repair.
Frequently asked questions about Pride Plumbing Services, Inc
How is Pride Plumbing Services, Inc rated?
Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews.
When is Pride Plumbing Services, Inc open?
Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.