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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,883 reviews
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Al D.'s profile image
5 years ago

Fast and efficient response Our hot water tank went so I immediately called Pride Plumbing since we had used them for other work before and were very pleased with their response time and subsequent work. Sure enough, they scheduled our appointment within 24 hours and completed the work quickly and efficiently. We were without hot water for less than a day. Sam and Curt provided us with sound advice and the successful installation of our new water heater. We will call Pride Plumbing again and will definitely recommend them to... read more

Business response:

Thank you so much for being a valued returning customer of ours Al, its because of customers like you that keep us going. It is awesome to hear that Sam and Curt were able to get your house back up and running with a new water heater! 

Margy H.'s profile image
5 years ago

Excellent Service David got the entire job done in one day, Very professional. Kept me updated. Everything looks and works great 

Business response:

We are so delighted that David was able to perform same day service and completed the job for you Margy! 

John S.'s profile image
5 years ago

Work done was excellent I would have given 5 stars total except on one day I called for someone to come in and find a leak in the water system. The technician said he could not find one and I was charged for the call. I knew there was a leak somewhere and implementing logic I was able to locate the leak myself. I then called to have the leak repaired. Ken, the technician stayed on task and did an excellent job. 

Business response:

Sometimes it can be difficult to find a mystery leak upon coming to a home, but we are so glad you were able to locate the leak and have Ken perform an excellent repair! 

Fred & Barb B.'s profile image
Fred & Barb B. 
5 years ago

Great service for a job welldone. Steve has been to my home many times for service. He is an excellent technician . He is personable, and does quality work. He answers all questions and gives the information needed. Steve had quite a task of clearing my clogged drain. He worked long and hard until the drain was cleared. Steve is a very determined technician who I always request because he is so knowledgeable. 

Business response:

Anytime you need Pride Plumbing or Steve just give us a call , and we will be sure to come right over for your Fred! 

Don S.'s profile image
5 years ago

Cleaned out blockage in sewer line In the middle of a party on a Sunday, our sewer line backed up causing a flood in the basement. We called Pride and Ken quickly responded. He unclogged the line. He returned two days later to finish the job and to install a new sumo pump. The work was done expertly and our drain runs perfectly. Ken was very professional, neat and thorough. Don 

Business response:

Plumbing emergencies always come at the worst times, but we are so delighted Ken was able to come to the rescue. He got your home back up and running and made sure to come back and complete the job at a better time for you. 

Don S.'s profile image
5 years ago

Flood in Basement on Weekend We experienced a flood in our basement on a Sunday while entertaining guests. It turned out to be a blockage in the sewer line. We called Pride and Ken came to the rescue. He quickly diagnosed the problem and unclogged the pipe so the party could continue. He came back a coupled pf days later to finish the job and install a new sump pump. He was very professional and thorough. WE couldn't be happier with his service. 

Business response:

Plumbing emergencies always come at the worst times, but we are so delighted Ken was able to come to the rescue. He got your home back up and running and made sure to come back and complete the job at a better time for you. 

William F.'s profile image
5 years ago

Prompt,skilled,neat,efficient Arrived earlier than expected, worked steadily, remarkably neat.. Good job, Ken ! 

Business response:

We are so happy that Ken could provide prompt, skilled and efficient service. 

Howard M.'s profile image
5 years ago

Another Great Experience I couldn't add another review on Google, so this will have to work. Sam did a great job fixing two toilets that needed repair. Super job, reasonable price. Thank you, Sam and the entire Pride Plumbing team - from scheduling to job completion! 

Business response:

We are delighted to hear that your experience was great from beginning to end Howard. 

Cory C.'s profile image
5 years ago

Outstanding service once again I woke up on the morning of Christmas Eve to discover no hot water in the house. After trying to diagnose the situation myself and doing all I could do (not much). I called in the professionals. Hope was very friendly and helpful on the phone and booked my appointment that afternoon. Ken arrived diagnosed and fixed the problem quickly. Thank you to everyone at Pride Plumbing for saving the day. You have a customer for life. 

Business response:

When it comes to some situations it is best to leave it to the professionals. We are so happy that we could help you with your plumbing emergency, anytime you need us we are always here to help! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.