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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,949 reviews
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Patricia R.'s profile image
Patricia R. 
7 years ago

Responsive to Customer Needs Their response time to my request was fast. They carry common products on their trucks so were able to install a new sump pump without a second visit. They were also able to provide someone to create a custom pet-safe sump cover a few days later. 

Business response:

Thank you so much Patricia, we are so glad we were able to help you out. We like to think of our trucks as fully stocked warehouses on wheels so that way we have everything we need for the job right there saving you time and money! 

Richard G.'s profile image
7 years ago

Keith is my plumber for any future work Keith returned for a warranty claim and resnaked the pipe to the septic tank three times finally resolving the problem. He completely cleaned up any mess from the resnaking. He is dedicated, professional and aims to satisfy his customer. He is the plumber I will be asking for in the future. 

Business response:

Thank you so much Richard, Keith and all of our plumbers definitely take PRIDE in their work so if it isn't done right the first time we will come out to make sure we get the job done. 

Barbara M.'s profile image
7 years ago

Great job done Keith called ahead of our appointment and was right on time. He was knowledgeable in our town codes, and made helpful suggestions in the best way to move forward.. We are very happy with the work he did and will definitely call again. 

Business response:

That's great Barbara we are so glad Keith was prompt, helpful, and knowledgeable about your plumbing concern. 

Phil D.'s profile image
7 years ago

We were very pleased with the work performed by David V David showed up as scheduled. He was very professional,knowledgeable & courteous. Price was fair, work was performed well. Would definitely call Pride Plumbing again. 

Business response:

That's great Phil, we are so happy David was prompt, professional and courteous! we look forward to doing business with you in the future as well. 

Catherine M.'s profile image
Catherine M. 
7 years ago

Excellent customer service. Very professional and very considerate of both my time and my home. We had several plumbing issues that they took care of for us. They showed up when promised fixed thing correctly and cleaned everything up when they were done. 

Business response:

That is great Catherine we are so happy that we could fix your plumbing issues all while being prompt, cleanly and professional. 

Kazu Y.'s profile image
7 years ago

Excellent service The service was accomplished within two business days since the first phone call. Of course, I liked the work itself. 

Business response:

Thank you so much Kazu we are glad we were able to get the job in a timely manner for you! 

Donna B.'s profile image
7 years ago

Awesome Bathroom Remodel We have been using Pride Plumbing for the past couple of years. Their service has been impeccable. So we decided to use them for our recent bathroom remodel and we could not be happier with the job they did! Ken and Gus were the utmost professionals, always on time, great communication and customer service. Their tile work and attention to detail was outstanding. We cannot recommend them highly enough! Thank you for a job well done. 

Business response:

Thank you so much Donna for being a valued returning customer of ours. Not only have you gotten to experience our master plumbing technicians but you now have been able to experience our wonderful remodel team as well! Ken and Gus are great at what they do and make sure every fine detail in your remodel is done with pride. 

Mark M.'s profile image
7 years ago

Exceptional Service My water heater went out on Sunday of Memorial Day weekend. I called them up, received a prompt return call, and had my water heater up and running within 4 hours. Steve was the technician on the job and did a great job of explaining the problem and options. I would highly recommend Pride Plumbing. 

Business response:

That's great Mark we are so glad Steve could fix your water heater promptly on that holiday weekend. Thank you for the recommendation and we look forward to doing business with you in the future as well. 

Jessie W.'s profile image
7 years ago

Great company! David V came to fix our clogged sink and leaking toilet. He was very kind and professional! David came in, looked at the problems, told us what specifically needed fixed, gave us a price quote and got to work. Very pleased he fixed everything within a couple hours. The sink drains amazing now and the toilet is no longer leaking or constantly running! Very pleased :) 

Business response:

Thank you so much Jessie for your kind words about David. We stand by our work and we are very please that he could give you great professional service. 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,949 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.