Primp and Blow Phoenix Biltmore

Megan S. 

on Yelp

a month ago

Several months ago, they color matched me incorrectly to hair extensions, then opened the box and told me they looked terrible and didn't match and that I couldn't be refunded because they were opened. They even suggested I spend another several hundred dollars to try again and order another color! Disappointing and lost hundreds of dollars on what was supposed to be extensions for my wedding day. I won't be back. So disappointed... 

Mia J. 

on Yelp

2 months ago

Left this salon so upset and sad:( I went to get my hair done for my birthday. I arrived and nobody had checked me in or taken me back till 10-15 minutes later. The girl that took me was definitely in a rush and first told me she doesn't have time for the original photo I showed her. She kept saying I was only booked for 30 minutes and doesn't have time do what is needed. I booked a dry style no where on there did it say anything about time. She also should have taken me at my appointment time if she was so in a rush. I was ... read more

Michele C. 

on Yelp

3 months ago

I requested a blowout for a special event on Sunday morning but when I arrived they were closed. I looked awful for my gala and there was no customer service follow up either. I really hope I did not get charged for this extremely disappointing experience. I was a first time client. 

A2 2. 

on Yelp

10 months ago

I love this location, I've been coming for a few years now to get my makeup done and Faith is amazing at doing makeup. 

christy b. 

on Yelp

11 months ago

I am highly disappointed in the primp and blow location at Biltmore. I booked a styling appointment for August 15th for a clean dry hair style which is $35. The stylist curled my hair and was done in 8 minutes. When I checked out they charged me $56 dollars because I have extensions. ThenI had to tip on top of that. They didn't do anything different because of my extensions and should have only charged me the $35, which seems high for 8 minutes, and at the minimum when I sat for a pre booked $35 appointment, they should have... read more

Denisa W. 

on Yelp

a year ago

I love my 7am Monday appointments with Adiana! She gives a great blowout and is always so kind!! I also love that the blowout includes a refresh the next day for a small price. I've had my blowout membership for over a year and absolutely love it! I always get my hair and makeup done for special events. Why not clear out your emails Monday morning while someone else curls your hair after a nice head scrub? 

Renee B. 

on Yelp

a year ago

they double charged me for my service as evidenced by duplicate charges on my card and when I called to have them correct it the manager never called me back 

Neri H. 

on Yelp

a year ago

This was my 1st time at this location. I was very impressed on how they run the business. Very professional and on time with my family and I. My sister in law was recommended to this place and we took a chance and we are so glad we did. The ladies asked all the right questions and they absolutely delivered with what we needed. The makeup was on point along with the hairstyles. I also loved the vibe and the ladies were amazing and friendly with us. They made us feel comfortable, even my little girls loved it. Thank you ladies... read more

Katie M. 

on Yelp

a year ago

My absolute favorite Primp and Blow location, I wish I could give 10 stars! I love that I can quickly book online, and while I can't select a specific stylist for this location, every single stylist will pamper you and leave you with perfect hair. I feel like I rotate through the stylists but they know me, and I always leave happy and ready to tackle the week with a fresh blowout. I originally started my membership at another location but Biltmore/Town and Country has the best openings to meet my schedule (and I am there alm... read more