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Priority Plus Financial
- Financial Services
- Costa Mesa, CA
About this business
Location details
3200 Park Center Dr 4th Floor, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
They send me a letter by mail that I was selected for a Economic Relief Loan up to $30k and when I called they told me that they could NOT approve but didn't told me why, she said that my score is low and my payment history is perfect. Excuse me? If I own money and I need economic relief of course my credit is low and if I if my payment history is so good why did the application didn't go through? It makes totally no sense to me!!!! I hope to never hear from them again!
I am writing to file a formal complaint against Priority Plus Financial for their egregious and deceitful business practices. This company engages in a pattern of false advertising and bait-and-switch tactics that prey on vulnerable consumers seeking financial assistance.Priority Plus Financial routinely disseminates misleading promotional materials, particularly letters promising loans with enticingly low, fixed interest rates as low as 5.99%. These advertisements are a blatant fabrication designed to lure unsuspecting indi... read more
Business response:
Thank you for reaching out to express your concerns regarding your experience with Priority Plus Financial. We take feedback like yours very seriously and appreciate the opportunity to address your feedback. We are committed to maintaining the highest standards of integrity and transparency in our business practices. We're sorry if you felt misled by our promotional materials or if your experience did not match your expectations. We aim to provide clear and accurate information about our services, including loan options and... read more
Will pre approve you with offers. And tell you they cant give you a loan and only want to take over your loan until you tell them you are Not interested. And then they will say you they do have loan options for you
Business response:
Thank you for your feedback. We apologize for any confusion you may have experienced during your interaction with our company.Our goal is to provide clients with clear and accurate information regarding the services we offer, including any pre-approvals or loan options. We understand that it can be frustrating when expectations are not met, and we sincerely regret if our communication caused any misunderstandings about our offerings.We do not intend to mislead or pressure anyone into services they are not interested in. It i... read more
This company sends targeted "economic relief" mailers that look like official govt documents for each state. Read the other reviews about Priority Plus, not just on this thread. Complete scam.
Business response:
Thank you for bringing this matter to our attention. We take all feedback seriously and strive to maintain transparency in our practices.Our company provides mailers to inform individuals about potential financial relief options, and while these mailers may reference specific state programs or economic relief efforts, they are not intended to impersonate government correspondence. All of our communications include clear disclaimers stating that we are a private company, and our goal is to help consumers explore relief option... read more
Started in June of *********************************************************************************** calls a month later. I infer he got his commission and moved on. He was not a man of his word. Gave me his direct number and said to call for any reason. Contacted him twice via email and once via voicemail and no response. Very disappointing during a tough and vulnerable time.I also continue to get certified letters from creditors stating they have yet to hear from ********. Again, the gentleman who helped me initially tol... read more
Business response:
Thank you for bringing your concerns to our attention, and we sincerely apologize for the experience youve had. We understand how important it is to feel supported, especially during difficult and stressful times, and we regret that our service fell short of your expectations.The level of communication and follow-up you described does not reflect the standard of care we strive to provide. We are currently investigating why your emails and calls were not returned, and we are taking steps to ensure this does not happen again. ... read more
Treating us like we arent here. Havent lived up to the advertment that was sent to me in the Mail.
Business response:
We are truly sorry to hear about your frustrations and concerns. We take all feedback seriously, and we sincerely regret that you feel this way about our services.After thoroughly searching our system, we have been unable to locate your file in our CRM based on the information provided. To assist you as quickly as possible, we kindly ask that you provide us with additional details, such as your account number, the email address used to sign up, or any other relevant information. This will allow us to investigate your case mo... read more
Deceptive. ******. An illegitimate company waiting for the most vulnerable people. Do not waste your time.
Business response:
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience or distress caused by the loan mailer you received.Your feedback is valuable to us, and we take such matters very seriously. We strive to provide our customers with relevant and timely information, and it is clear that in this instance, we fell short of your expectations.To address your concerns:Immediate Removal: We have removed your information from our mailing list to prevent similar issues from occurring in the future.Revi... read more
This organization is a scam. Took my personal info, never sent me an email letting me know whether I was approved or not. I talked to ****, he is a scammer too, said that he was sick for 3 days and could not send me an email. It's funny because last time I talked to him was 2 weeks ago, and they promised an email 5 minutes after our call was complete. I am a business owner, and this is a terrible scam. My personal info has been stolen.
Business response:
****, We strive to provide prompt and effective communication, and it is clear that we did not meet those expectations in your case. This oversight is entirely our responsibility, and We're truly sorry for any distress it may have caused.We are reviewing our communication protocols and making necessary adjustments to ensure this does not happen again.Your feedback is invaluable in helping us improve our services and better meet the needs of our clients.In the meantime, We want to personally ensure that your concerns are addr... read more
**************** is very rude and gets annoyed if you try to ask questions to get a better understanding of the Loan Process! She was very rude and kept saying "if you don't want the loan, you can go to the bank and get one! (that response was given to me because of all the intrusive questions being asked over the phone..example, Date of Birth. Social, How much money I presently had in my bank account.. etc...) it made me feel uncomfortable giving that information out to a total stranger so I asked her a few questions as to ... read more
Business response:
We take all customer feedback seriously, and your experience highlights areas we need to improve. We sincerely apologize for any inconvenience caused by this matter. We are reviewing our training and support processes to ensure that every customer receives the highest standard of service. Your feedback will be integral to this review, and we want to thank you for bringing this matter to our attention.
Frequently asked questions about Priority Plus Financial
How is Priority Plus Financial rated?
Priority Plus Financial has a 4.3 star rating with 661 reviews.
When is Priority Plus Financial open?
Priority Plus Financial is open now. It will close at 7:00 p.m.