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Priority Plus Financial
- Financial Services
- Costa Mesa, CA
About this business
Location details
3200 Park Center Dr 4th Floor, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Received in the mail a bait and switch document that we qualify for a 5.99% rate, which in reality that's not the case. They are looking to bait to send you down a rabbit hole where you end up paying more interest. Not a good business tactic, stay away from this company.
Business response:
Thank you for reaching out and sharing your feedback. We apologize for any misunderstanding or frustration the mailer may have caused, and we appreciate the chance to clarify our intentions and address your concerns.Our team strives to provide accurate, transparent information on our rates and services. The promotional material you received was intended to communicate an opportunity for those who qualify to obtain a rate as low as 5.99% based on specific eligibility criteria. We regret if this was not made sufficiently clear... read more
The pre-approval letter they send out is not truthful. It ends up being a scam for credit repair services. ******** customer service and shady business practices
Business response:
Thank you for sharing your feedback with us. We regret that your experience with our pre-approval letter did not meet your expectations, and we take your concerns seriously. Our intent with these communications is to inform potential clients of services that may help them improve their financial situation, and we apologize if this was not clearly conveyed.Our goal is to provide transparent and honest service to each person we work with, and we aim to ensure all pre-approval information accurately reflects eligibility criteri... read more
They send me a letter by mail that I was selected for a Economic Relief Loan up to $30k and when I called they told me that they could NOT approve but didn't told me why, she said that my score is low and my payment history is perfect. Excuse me? If I own money and I need economic relief of course my credit is low and if I if my payment history is so good why did the application didn't go through? It makes totally no sense to me!!!! I hope to never hear from them again!
I am writing to file a formal complaint against Priority Plus Financial for their egregious and deceitful business practices. This company engages in a pattern of false advertising and bait-and-switch tactics that prey on vulnerable consumers seeking financial assistance.Priority Plus Financial routinely disseminates misleading promotional materials, particularly letters promising loans with enticingly low, fixed interest rates as low as 5.99%. These advertisements are a blatant fabrication designed to lure unsuspecting indi... read more
Business response:
Thank you for reaching out to express your concerns regarding your experience with Priority Plus Financial. We take feedback like yours very seriously and appreciate the opportunity to address your feedback. We are committed to maintaining the highest standards of integrity and transparency in our business practices. We're sorry if you felt misled by our promotional materials or if your experience did not match your expectations. We aim to provide clear and accurate information about our services, including loan options and... read more
Will pre approve you with offers. And tell you they cant give you a loan and only want to take over your loan until you tell them you are Not interested. And then they will say you they do have loan options for you
Business response:
Thank you for your feedback. We apologize for any confusion you may have experienced during your interaction with our company.Our goal is to provide clients with clear and accurate information regarding the services we offer, including any pre-approvals or loan options. We understand that it can be frustrating when expectations are not met, and we sincerely regret if our communication caused any misunderstandings about our offerings.We do not intend to mislead or pressure anyone into services they are not interested in. It i... read more
This company sends targeted "economic relief" mailers that look like official govt documents for each state. Read the other reviews about Priority Plus, not just on this thread. Complete scam.
Business response:
Thank you for bringing this matter to our attention. We take all feedback seriously and strive to maintain transparency in our practices.Our company provides mailers to inform individuals about potential financial relief options, and while these mailers may reference specific state programs or economic relief efforts, they are not intended to impersonate government correspondence. All of our communications include clear disclaimers stating that we are a private company, and our goal is to help consumers explore relief option... read more
Started in June of *********************************************************************************** calls a month later. I infer he got his commission and moved on. He was not a man of his word. Gave me his direct number and said to call for any reason. Contacted him twice via email and once via voicemail and no response. Very disappointing during a tough and vulnerable time.I also continue to get certified letters from creditors stating they have yet to hear from ********. Again, the gentleman who helped me initially tol... read more
Business response:
Thank you for bringing your concerns to our attention, and we sincerely apologize for the experience youve had. We understand how important it is to feel supported, especially during difficult and stressful times, and we regret that our service fell short of your expectations.The level of communication and follow-up you described does not reflect the standard of care we strive to provide. We are currently investigating why your emails and calls were not returned, and we are taking steps to ensure this does not happen again. ... read more
Treating us like we arent here. Havent lived up to the advertment that was sent to me in the Mail.
Business response:
We are truly sorry to hear about your frustrations and concerns. We take all feedback seriously, and we sincerely regret that you feel this way about our services.After thoroughly searching our system, we have been unable to locate your file in our CRM based on the information provided. To assist you as quickly as possible, we kindly ask that you provide us with additional details, such as your account number, the email address used to sign up, or any other relevant information. This will allow us to investigate your case mo... read more
Deceptive. ******. An illegitimate company waiting for the most vulnerable people. Do not waste your time.
Business response:
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience or distress caused by the loan mailer you received.Your feedback is valuable to us, and we take such matters very seriously. We strive to provide our customers with relevant and timely information, and it is clear that in this instance, we fell short of your expectations.To address your concerns:Immediate Removal: We have removed your information from our mailing list to prevent similar issues from occurring in the future.Revi... read more
Frequently asked questions about Priority Plus Financial
How is Priority Plus Financial rated?
Priority Plus Financial has a 4.2 star rating with 697 reviews.
When is Priority Plus Financial open?
Priority Plus Financial is closed now. It will open at 9:00 a.m.