Priority Plus Financial's cover image

This profile has been claimed by the business owner or representative.

Priority Plus Financial

4.2

About this business

Location details

3200 Park Center Dr 4th Floor, Costa Mesa, CA, 92626, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.2706 reviews
Select a rating
BECKY G.'s profile image
BECKY G. 
3 years ago

Loved working with ******!! So professional, knew how to treat his clients, and answer ever question that was asked if him, very friendly and patience!! Worked so hard to find what we needed. I recommend him to everyone and Priority Plus Finance!! 

Hellen A's profile image
Hellen A 
3 years ago

*************** was very helpful and professional during the whole process. I Wanted to lower my debt balances and get out of debt within a 2 year time period and he was helpful explaining the whole process and getting me started.Definitely there is light at the end of the tunnel 

Ekaterina N's profile image
Ekaterina N 
3 years ago

The experience was very nice and I am glad I called them! *************** was very helpful!. 

Sara K.'s profile image
Sara K. 
4 years ago

The representatives really take their time to get to know your situation and find the best solution for you. They are very knowledgeable and guide you through the whole process. This is an ethical company who cares about helping people improve their financial situation. I definitely recommend this company if you are looking to get your finances in order. 

Jennifer B's profile image
Jennifer B 
4 years ago

I received a mailer in the mail and called in. I had amazing customer service with a gentleman I spoke with. I had some income impacts during the pandemic and needed some help with my credit card and loan debt. He walked me through what I owe, where my credit is at and was able to have a nice discussion about some troubles I was having. Luckily I was able to find a plan that helps me financially and I am so grateful for the help and I have way less stress! I already referred a friend to call to get some help. 

Joey B's profile image
Joey B 
a month ago

DISHONEST PREDATORY LENDING WHO SENDS MISLEADING LETTERS STATING "ECONOMIC RELIEF" ON THE OUTSIDE, TO MAKE THE RECIPIENT BELIEVE IT IS FROM THE GOVERNMENT IN THE FORM OF AN ACTUAL CHECK, WHEN IN **** IT IS A LOAN OFFER. EVEN THE RETURN ADDRESS JUST SAYS "ECONOMIC RELIEF" AND HAS NO RETURN ADDRESS, WHICH IS BY DEFINITION ILLEGAL FROM THE STANDPOINT OF ***** AS THEY CANNOT RETURN THIS MAIL TO SENDER GIVEN THE **** THAT IT IS SUSPICIOUS IN NATURE BECAUSE IT DOES NOT SHOW THE SENDERS ACTUAL BUSINESS NAME OR ADDRESS. YOU MAKE PEO... read more

Renee C's profile image
Renee C 
3 months ago

I am writing to report an unacceptable and unprofessional experience I had with your representative, ****** during a recent consultation with Priority Plus Financial. Once I declined the option to default on my credit cards, ***** became dismissive and launched into a forceful, one-sided tirade, pressuring me to accept his recommendation. ***** made several inappropriate and misleading remarks, including: * Repeatedly insisting I should default on my credit cards so I could instead use the money for investment properties and... read more

Business response:

Thank you for bringing this matter to our attention. We sincerely apologize for the experience you described during your recent consultation with Priority Plus Financial. What you outlined does not reflect the standards of professionalism, respect, and empathy that we expect from our representatives, and we take your concerns very seriously.We are especially sorry that this interaction occurred during a time of personal loss and hardship for you. You deserved to be met with understanding, compassion, and respectful guidance ... read more

Ki N's profile image
Ki N 
4 months ago

This company uses what should be illegal marketing for their mail to consumers. The mail is disguised to look like official government mail. It is not. This should be illegal and the company should be fined and or dissolved. 

Business response:

We respectfully disagree with the characterization presented.Our mailings are promotional in nature and are clearly identified as advertisements, not government correspondence. They do not purport to originate from any federal, state, or local agency, nor are they intended to mislead consumers into believing they are official government communications.All marketing materials are reviewed for compliance with applicable federal and state advertising regulations, including required disclosures and opt-out mechanisms. Any implic... read more

Chris B's profile image
Chris B 
4 months ago

Priority Plus Financial's response to some of these BBB complaints is a blatant lie. They claim their mailers are 'promotional in nature' and include disclosures, but they omit the most predatory part: the envelope and the document inside are intentionally designed to look exactly like a government-issued relief ********* don't see a 'disclosure' until you've already been baited into opening it. This isn't just 'clever marketing'; its a trap. A person in a hurry or in financial distress could easily be fooled into taking thi... read more

Business response:

Priority Plus Financial denies the allegations contained in this complaint.The referenced mailings are lawful commercial solicitations and do not constitute debt-collection communications, negotiable instruments, checks, or government-issued materials. They contain no routing numbers, MICR encoding, endorsement fields, or other indicia of negotiability, and cannot reasonably be processed by a financial institution as a financial instrument.Each mailing includes clear identification as advertising material and contains disclo... read more

Frequently asked questions about Priority Plus Financial

How is Priority Plus Financial rated?

Priority Plus Financial has a 4.2 star rating with 706 reviews. 

When is Priority Plus Financial open?

Priority Plus Financial is open now. It will close at 7:00 p.m.