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Priority Plus Financial
- Financial Services
- Costa Mesa, CA
About this business
Location details
3200 Park Center Dr 4th Floor, Costa Mesa, CA, 92626, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
From my experience they will try to get you on their debt consolidation program where they ask you to stop paying your credit cards so they can negotiate better terms with your debtors. Don't fall for it just call your credit card company once a week late at night and ask them to reduce your interest rate.Also the agent that assisted employed scare tactics and when I didn't fall for it started berating me stating I was living in a fantasy. I make enough money to pay my debts I simply need a consolidation loan not this.
Business response:
Thank you for sharing your feedback. After reviewing your application, we can confirm that you were not approved for a traditional consolidation loan due to credit requirements. Our team offered an alternative debt resolution program based on eligibility criteria, but at no point is participation mandatory.We take allegations of unprofessional conduct seriously. We are reviewing this interaction internally to ensure all team members maintain a high standard of professionalism and respect when speaking with clients. Our goal ... read more
I am writing to formally express my serious disappointment with the level of customer service I received from your company on 8-25-2025. The representative ***** was argumentative, combative, cantankerous and condescending. Based on his behavior alone I would never do business or recommend your company. I expected professionalism and courtesy, but my experience was far below acceptable standards.
Business response:
Thank you for bringing this to our attention. Please accept our sincere apologies for the experience you had with our representative on August 25, 2025. We are truly sorry for the behavior you described and deeply regret that your interaction with our team left you feeling disrespected.Professionalism and courtesy are values we take very seriously, and we are disappointed to hear we did not meet that standard. We are addressing this matter internally to ensure that it is handled appropriately and that similar incidents do no... read more
I kept getting their mailers and I usually shred them. But I got one that presented itself as a government notice from the State of California. The letter even said "economic relief for affected Cali families." When I looked into it, I saw that the "company" was in ********** and not ********** or **. This is a flat out scam. If you're seeing this look for a real government program or regular debt consolidation company.
Business response:
We respectfully disagree with the characterization of our mailer as a scam. Our company does not claim to be a government agency, nor do we present our mailers as government-issued documents. All communications are reviewed to ensure compliance with federal and state advertising requirements, including disclosures that identify the source and purpose of the mailer.We understand the concern raised and regret if the design of the piece caused any confusion. Our intent is not to mislead but to inform consumers of available prog... read more
I would love to give them a 0 star. Unfortunately I have to give them a single. Everything is fine when you first do business with them. But what you will quickly realize is, they are lazy, don't perform, don't communicate with you at ****** I decided to cancel, leave them and went with another company. The other company that I went with is great. I've seen constant communication and results my 1st month or so they resolved One of the creditors and they let me know instantly this company. However, once you cancel, priority p... read more
Business response:
Thank you for sharing your experience. We sincerely apologize for the frustration and disappointment youve encountered.Please be assured that your concerns have been escalated to our upper management team for further investigation. We take these matters seriously and are currently reviewing your case, including all communications and account activity.We are especially concerned to hear your feedback regarding the conduct you described after cancellation. That is not reflective of the professional standards we strive to uphol... read more
Beware! These are scammers not a real company. Stay away!
Business response:
Thank you for your feedback. We take such accusations very seriously, and we're sorry to hear you feel this way. We assure you that we are a legitimate business committed to providing quality services to our customers. Wed be happy to address any concerns or issues youve encounteredplease feel free to reach out to us directly so we can resolve any misunderstandings and ensure your satisfaction.
Very much a bait and switch. Sends out a mailer for a personal loan then says oh my, your debt to income is too high, but you do qualify for a "Program". The gentlemen that helped was nice but eventually got defensive and would not transfer me to the loan **** so I could at least try even though he said he could.
**************. ************ sent a mailer for loan consolidation, promising 5.99% or lower interest rate, and cash to pay off my credit cards. When I called them, they have a high-pressure sales team pushing me to a loan modification program instead. They have bait-and-switch marketing tactics, because when I insisted on the loan consolidation, they said they won't approve me for a loan consolidation and then they hung up on me. It seems they were never intended to provide a loan consolidation. In addition, they kept promis... read more
Received in the mail a bait and switch document that we qualify for a 5.99% rate, which in reality that's not the case. They are looking to bait to send you down a rabbit hole where you end up paying more interest. Not a good business tactic, stay away from this company.
Business response:
Thank you for reaching out and sharing your feedback. We apologize for any misunderstanding or frustration the mailer may have caused, and we appreciate the chance to clarify our intentions and address your concerns.Our team strives to provide accurate, transparent information on our rates and services. The promotional material you received was intended to communicate an opportunity for those who qualify to obtain a rate as low as 5.99% based on specific eligibility criteria. We regret if this was not made sufficiently clear... read more
The pre-approval letter they send out is not truthful. It ends up being a scam for credit repair services. ******** customer service and shady business practices
Business response:
Thank you for sharing your feedback with us. We regret that your experience with our pre-approval letter did not meet your expectations, and we take your concerns seriously. Our intent with these communications is to inform potential clients of services that may help them improve their financial situation, and we apologize if this was not clearly conveyed.Our goal is to provide transparent and honest service to each person we work with, and we aim to ensure all pre-approval information accurately reflects eligibility criteri... read more
Frequently asked questions about Priority Plus Financial
How is Priority Plus Financial rated?
Priority Plus Financial has a 4.3 star rating with 661 reviews.
When is Priority Plus Financial open?
Priority Plus Financial is open now. It will close at 7:00 p.m.