This profile has been claimed by the business owner or representative.
Progress Residential
- Real Estate
- Scottsdale, AZ
About this business
We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryﾒs fastest growing markets. Our c... read more
Location details
7500 N Dobson Rd, Suite 300, Scottsdale, AZ, 85256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
******* IN CUSTOMER SERVICE IS A SAVING ***** TO THE COMPANY.
Business response:
<p>********,</p><p>Thank you so much for letting us know about the great service you received! We have let ******* know and appreciate you taking the time to submit your feedback.</p><p>Regards,</p><p>*****, Advocacy Team Progress</p><p></p>
**********,has come back again & again he did a great job I would like to have his services each time What I don't like is putting in order after order instead of getting it all done right then with the other order or orders
Business response:
<p>Hi *******- Than you for the positive review! We are so happy you were happy with ****'s servicves.</p><p>Advocacy Team progress</p>
I cas a resident of Progeress Residential for 4 years. On 8/2/23 I received an email for renewal of my lease. Me and my son were occupants of the property. The leasing agent reached out to see where we were at in our decision on renewing. I at first told him on 8/9/23 we would, but then around 8/11 or 8/13 by phone I let him know we would not be renewingbut going month to month. I had several conversations and emails with the leasing agent. He constant bases said if you change your mind let me know. We here at progress reall... read more
Business response:
Thank you for sharing your experience with us, I will be reaching out via email to assist and address your concerns. Thank you!
I can only speak from my experience and it was a great one ***************************** was very helpful and made this journey one of the smoothness ones I have had by far. I just want to thank you for giving myself a chance. Theres no hiding fees and everything is upfront . You have a choice to agree or say no.
Business response:
Greetings ******, Thank you for taking the time to share your review of Progress Residential. We appreciate your kind words about ********, and we will definitely pass along your compliments to him. If you have any questions, please contact833.PRG.RESS *************)
The PROs:Repair techs have been very good. Today's tech, ******, attacked my plumbing problem with zeal and wasn't satisfied with the results until it was corrected and I was satisfied.The property itself is sound and still looks as good and as solid as it did when I did the initial inspection.The CONs:My rent increased by approx. $200 each year, placing about $2,050/month. As I approach my renewal, I am already beginning to look for a new house to rent as I'm at the breaking point for rent. I've found several between $1,900... read more
Business response:
Dear Joseph- Thank you for the positive review regarding our repair technicians. I am sorry to hear that you have had a frustrating experience with your renewals and our Customer Care. We are grateful for you sharing your onions and it will surely benefit our company with our process and customer care improvements.If you still need our help or have any more questions, please give us a call at 833.PRG.RESS.
A very professional **************** properties are well maintained with the lease.
Business response:
Hi ******** thank you for sharing this review with us! We are glad to hear you are enjoying your home. Thanks for stopping by, and have a great day.
I just moved into a home from progress residential and let me say this. Everything has been a very pleasant and positive experience. Very satisfied thus far
Business response:
Hi ******** thanks for taking the time to share this review with us. We're very glad to hear that you are enjoying your experience in your home. We appreciate you stopping by to let us know! Thanks again and have a great day.
Progress Residential has served me very well! They are responsive to my maintenance requests and paying rent online is very convenient. I have been able to speak to the local representatives and the email response has been excellent! I understand that there have been negative reviews about Progress. I think many of these negative reviews can be attributed to those folks who have not owned a home previously. Renting a home is not the same as renting an apartment where everything is taken care of. I believe if you pay your ren... read more
************ company! Offer a lot for their residents! Will probably use them until I buy a home!
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 4.8 star rating with 701 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open on Monday at 8:00 a.m.