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Progress Residential

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About this business

We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryメs fastest growing markets. Our c... read more

Location details

7500 N Dobson Rd, Suite 300, Scottsdale, AZ, 85256, United States

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Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
4.8689 reviews
1 review has no rating
Ronnie J's profile image
Ronnie J 
3 months ago

I can only speak from my experience and it was a great one ***************************** was very helpful and made this journey one of the smoothness ones I have had by far. I just want to thank you for giving myself a chance. Theres no hiding fees and everything is upfront . You have a choice to agree or say no. 

Business response:

Greetings ******, Thank you for taking the time to share your review of Progress Residential. We appreciate your kind words about ********, and we will definitely pass along your compliments to him. If you have any questions, please contact833.PRG.RESS *************) 

Joseph W's profile image
Joseph W 
6 months ago

The PROs:Repair techs have been very good. Today's tech, ******, attacked my plumbing problem with zeal and wasn't satisfied with the results until it was corrected and I was satisfied.The property itself is sound and still looks as good and as solid as it did when I did the initial inspection.The CONs:My rent increased by approx. $200 each year, placing about $2,050/month. As I approach my renewal, I am already beginning to look for a new house to rent as I'm at the breaking point for rent. I've found several between $1,900... read more

Business response:

Dear Joseph- Thank you for the positive review regarding our repair technicians. I am sorry to hear that you have had a frustrating experience with your renewals and our Customer Care. We are grateful for you sharing your onions and it will surely benefit our company with our process and customer care improvements.If you still need our help or have any more questions, please give us a call at 833.PRG.RESS. 

Debbie M.'s profile image
Debbie M. 
on Birdeye

a year ago

Patrick was our service tech here in AZ. Dude was awesome.Got everything fixed and was great company to top everything off. 

Business response:

Hi Debbie, thanks for taking the time to share your experience with us. We're glad to know that Patrick was awesome. It is our pleasure to provide you with quality service. -Keenan B. 

Crystal C's profile image
Crystal C 
a year ago

A very professional **************** properties are well maintained with the lease. 

Business response:

Hi ******** thank you for sharing this review with us! We are glad to hear you are enjoying your home. Thanks for stopping by, and have a great day. 

Crystal E's profile image
Crystal E 
a year ago

I just moved into a home from progress residential and let me say this. Everything has been a very pleasant and positive experience. Very satisfied thus far 

Business response:

Hi ******** thanks for taking the time to share this review with us. We're very glad to hear that you are enjoying your experience in your home. We appreciate you stopping by to let us know! Thanks again and have a great day. 

Laura H's profile image
Laura H 
a year ago

Progress Residential has served me very well! They are responsive to my maintenance requests and paying rent online is very convenient. I have been able to speak to the local representatives and the email response has been excellent! I understand that there have been negative reviews about Progress. I think many of these negative reviews can be attributed to those folks who have not owned a home previously. Renting a home is not the same as renting an apartment where everything is taken care of. I believe if you pay your ren... read more

Ashley G's profile image
Ashley G 
a year ago

************ company! Offer a lot for their residents! Will probably use them until I buy a home! 

brianna g.'s profile image
brianna g. 
on Birdeye

2 years ago

Our maintenance guy joe was very kind and awesome. Fixed the problem and was very professional. Thank you  

Business response:

Brianna, we love hearing about great service experiences. We're so glad that Joe was able to help. Thank you for taking the time to let us know! -- Alison W. 

Patricia M.'s profile image
Patricia M. 
on Birdeye

2 years ago

I have lived in San Tan Valley, AZ home going on 4 years now. I'm very pleased with the immediate attention I have received on maintenance request and all my questions have been attended to by the customer service department in a kind and caring way. I plan on renewing my lease again!  

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 4.8 star rating with 689 reviews. 

When is Progress Residential open?

Progress Residential is open now. It will close at 5:00 p.m.