Progress Residential

Sandra D. 

on BBB

9 years ago

I have lived in the rental property for six months. Each time there has been a problem it has been corrected fairly quickly. The gentleman who walked us through the house had an attitude. Every time we pointed something out he would say "It's rental property". Like we should not expect much. Other than that, everyone we have dealt with have been super nice. I would definently recommend them for your rental needs. After the year lease is up, we shall see if we continue or look else where. Unless the lease amount goes up, we w... read more

Jessi W. 

on BBB

9 years ago

We moved in to our rental house almost two months ago. We love it! The house is great and we love how quickly any maintenance issues are resolved. The staff are all friendly and helpful. The only complaint that I would have is it took longer than we would have liked for our pet deposit and application to be approved. But the house is amazing and our children love it here! The neighborhood is great and the neighbors are very nice. Overall, we are incredibly pleased with our experience with Progress Residential. 

John P. 

on BBB

9 years ago

Progress Residential has been an excellent property management group. Any time we've submitted a maintenance request, it has been acted on quickly and with great customer service. During high winds, our side fence fell over; we reported it to them and within a day, they had people out to fix it. Plus, they noticed that our opposite side fence was in need of replacement so they proactively replaced that one, as well. The rental experience with them has been a treat. We love our home and would absolutely recommend Progress Res... read more

Brenda S. 

on BBB

9 years ago

Great communication with clientele. Lots of communication so you know if they will be out of office or off line for a day or so and what to do. Love the online to pay bills and communicate . 

Anamaria 

on BBB

9 years ago

I am currently renting with Progress Residential and so far I have enjoyed it very much. We haven't had any issues as of yet and all maintenance requests are handled in a timely manner. 

Wilfredo M. 

on BBB

9 years ago

The rental property is amazing they are always ready to help answer questions and easy online access to rent and repair portal 

Susan L. 

on BBB

9 years ago

Very happy with this company. No complaints, easy to work with. Would use them again. 

Jenifer and Devi D. 

on BBB

9 years ago

Renting is a road filled with many obstacles and bumps along the way. While it hasn't always been smooth sailing, our experience with Progress residential has always ended on a positive note with issues resolved. Their new system for service orders is great. Their staff has always been professional and the home is just what we needed. 

Christine H. 

on BBB

9 years ago

I found Progress Residential Property Manager, LLC after moving from California to Texas. I am a military veteran and so is my spouse, I say this because we are used to up and moving and needing to find a new home to live in. Progress Residential was amazing from the get go. They were fast at answering my questions and even talked to me about properties that were not even listed on their site yet. I got to look at many houses as they first went up for rent/sale. They make is very simple when wanting to look at home as well s... read more