Progress Residential

Joe H. 

on BBB

9 years ago

I have worked with Progress Residential for the past 3 years and have been more than satisfied with their service. I have just allowed a 2 year extension for them to lease my home. I look forward to working with them in the future. 

James B. 

on BBB

9 years ago

Progress Residential was really quick to handle my maintenance request. Seamless move out to no issues. I would recommend them anyway! 

Jess R. 

on BBB

9 years ago

Friendly staff, big selection of rental homes, and the application process was pretty quick and smooth. Whenever there was a problem maintenance was sent out immediately. My only issue is that I felt like my home was overpriced- cheap fixtures, extremely cheap carpet, cheap laminate counters and floors. It's seriously looked like they went to Home Depot and picked the cheapest of everything yet my home was over $2400 a month. After doing some research other homes in the area had hardwood floors, granite, and stainless steel ... read more

Lawrence S. 

on BBB

9 years ago

Rented from Progress for one year before we had an immediate need for a MUCH bigger house. The application and rental process was fantastic - clear communication of what was required, where we were in the process and the steps required to move in. We had a few instances where we needed to have a maintenance person resolve issues in the home, and they were handled extremely quickly and with a high degree of professionalism. Something I sorely miss is that they bundled the utilities for the home together; utilities and rent we... read more

Kimberly D. 

on BBB

9 years ago

The staff in the office are wonderful. They are friendly and helped me look at an apartment without an appointment. The facilities staff is WONDERFUL! They do the work within minutes after I put in a work order. 

Quincy B. 

on BBB

9 years ago

This company has Provided and very easy experience! I love that I get reminders for monthly rent payments and the online site to pay is an awesome feature. 

Alicia B. 

on BBB

9 years ago

I rented from this company while it was still growing. Even though there was some miscommunication, my home was always taken care of quickly and without question. We went through some growing pains but they were growing out of them towards the end of our lease. We bought a house which is why we didn't continue to rent. 

Terrance N 

on BBB

a week ago

I have rented from Progress Residential for 7 years and have lived in this particular home for the past 3 years. During that entire time, I have never been late with my rent. I pay $2,450 every month, and I have always held up my end of the agreement. Unfortunately, when my family needed Progress Residential to hold up theirs, the response has been incredibly disappointing.Our air conditioning has been out for several days, and the temperature inside my home reached 89 degrees. I have a child with asthma, making this much mo... read more

Sierra N 

on BBB

a week ago

If I could give 0 stars I would. Stay as far away as you can. We live in ************** and moved in July 1. ** went out July 17. We are going on a month and a half of bs from their maintenance line. We have been told the unit if from 2009 and needs to be replaced by the **** company they sent out. So why wont they replace it Im not sure. It is the middle of summer I have 3 small children and they will do absolutely nothing to fix the air. The **** company has been out probably 7 times now and here we are again with no ac. W... read more