Progress Residential

Joe H. 

on BBB

9 years ago

I have worked with Progress Residential for the past 3 years and have been more than satisfied with their service. I have just allowed a 2 year extension for them to lease my home. I look forward to working with them in the future. 

James B. 

on BBB

9 years ago

Progress Residential was really quick to handle my maintenance request. Seamless move out to no issues. I would recommend them anyway! 

Jess R. 

on BBB

9 years ago

Friendly staff, big selection of rental homes, and the application process was pretty quick and smooth. Whenever there was a problem maintenance was sent out immediately. My only issue is that I felt like my home was overpriced- cheap fixtures, extremely cheap carpet, cheap laminate counters and floors. It's seriously looked like they went to Home Depot and picked the cheapest of everything yet my home was over $2400 a month. After doing some research other homes in the area had hardwood floors, granite, and stainless steel ... read more

Lawrence S. 

on BBB

9 years ago

Rented from Progress for one year before we had an immediate need for a MUCH bigger house. The application and rental process was fantastic - clear communication of what was required, where we were in the process and the steps required to move in. We had a few instances where we needed to have a maintenance person resolve issues in the home, and they were handled extremely quickly and with a high degree of professionalism. Something I sorely miss is that they bundled the utilities for the home together; utilities and rent we... read more

Kimberly D. 

on BBB

9 years ago

The staff in the office are wonderful. They are friendly and helped me look at an apartment without an appointment. The facilities staff is WONDERFUL! They do the work within minutes after I put in a work order. 

Quincy B. 

on BBB

9 years ago

This company has Provided and very easy experience! I love that I get reminders for monthly rent payments and the online site to pay is an awesome feature. 

Alicia B. 

on BBB

9 years ago

I rented from this company while it was still growing. Even though there was some miscommunication, my home was always taken care of quickly and without question. We went through some growing pains but they were growing out of them towards the end of our lease. We bought a house which is why we didn't continue to rent. 

Amanda K 

on BBB

a week ago

I have had the keys for 14 days now. The property was turned over without proper inspection from Progress Residential. I placed 5 separate work order, one which was marked as an emergency due to potential water damage. The drawers in the cabinets in both bathrooms are not attached to the tracks. The glass shower doors do not function properly so water escapes the tub /shower no matter what. In that same shower the spout is not attached to the wall and water leaks from where the back of the spout at the wall indicating water ... read more

Aneissa W 

on BBB

2 weeks ago

I was scheduled to move into the home today, October 14, 2026, with orientation scheduled for noon. I am currently traveling to the property and have not received the door code or keys needed to access the home. After contacting your team, I was told I would have to wait until ************ is this acceptable? My move-in date was confirmed for today, and I made arrangements accordingly. I should not be left without access to a home I am scheduled to occupy because of a failure in your move-in ********** experience with this c... read more