Progress Residential

Joe H. 

on BBB

9 years ago

I have worked with Progress Residential for the past 3 years and have been more than satisfied with their service. I have just allowed a 2 year extension for them to lease my home. I look forward to working with them in the future. 

James B. 

on BBB

9 years ago

Progress Residential was really quick to handle my maintenance request. Seamless move out to no issues. I would recommend them anyway! 

Jess R. 

on BBB

9 years ago

Friendly staff, big selection of rental homes, and the application process was pretty quick and smooth. Whenever there was a problem maintenance was sent out immediately. My only issue is that I felt like my home was overpriced- cheap fixtures, extremely cheap carpet, cheap laminate counters and floors. It's seriously looked like they went to Home Depot and picked the cheapest of everything yet my home was over $2400 a month. After doing some research other homes in the area had hardwood floors, granite, and stainless steel ... read more

Lawrence S. 

on BBB

9 years ago

Rented from Progress for one year before we had an immediate need for a MUCH bigger house. The application and rental process was fantastic - clear communication of what was required, where we were in the process and the steps required to move in. We had a few instances where we needed to have a maintenance person resolve issues in the home, and they were handled extremely quickly and with a high degree of professionalism. Something I sorely miss is that they bundled the utilities for the home together; utilities and rent we... read more

Kimberly D. 

on BBB

9 years ago

The staff in the office are wonderful. They are friendly and helped me look at an apartment without an appointment. The facilities staff is WONDERFUL! They do the work within minutes after I put in a work order. 

Quincy B. 

on BBB

9 years ago

This company has Provided and very easy experience! I love that I get reminders for monthly rent payments and the online site to pay is an awesome feature. 

Alicia B. 

on BBB

9 years ago

I rented from this company while it was still growing. Even though there was some miscommunication, my home was always taken care of quickly and without question. We went through some growing pains but they were growing out of them towards the end of our lease. We bought a house which is why we didn't continue to rent. 

Rachel M 

on BBB

2 months ago

Not only did progress residential make signing the lease as difficult as possible, when we moved in half of our house was flooded because some ding dong inspected the house and left a bathroom faucet running. We got no compensation for this and even to the day we moved out they didnt properly fix the damage from the flood. They wanted to raise rent by almost $600 when requesting we renew our lease. Contacting an actual human was very hard. The company was horrible at communication. Run from any Progress Residential home. I i... read more

Matthew M 

on BBB

4 months ago

Do yourself a favor and stay away from this place. I rented this property from out of state, trusting a realtor and the listing, which turned out to be a massive mistake. These people are absolutely terrible and deceptive.We signed a lease for a unit specifically featuring a large, dual-door refrigerator. When we arrived, not only was the fridge broken, but we were left stranded without a working appliance for months. When they finally bothered to "fix" the issue, they had the audacity to replace the full-sized unit with a *... read more