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Progress Residential

4.2

About this business

Location details

5601 Powerline Road, Suite 100, Fort Lauderdale, FL, 33309, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.21,093 reviews
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WPB K.'s profile image
WPB K. 
5 years ago

I lived in a Progress managed home for 4 years. I vacated upon lease termination and they have refused to return a security deposit. They ignore calls and emails. 

Business response:

Good afternoon, and thank you for your review. I'm sorry to hear of your frustration and I would be happy to assist you at once. If you can reach out to me at richm@progressresidential.com with the address of your home, I can look into this immediately. Thank you, and I hope to hear from you soon. —Rich M. 

Toni-lee P.'s profile image
Toni-lee P. 
6 years ago

This company is complete trash! Customer service is horrible. There a huge lack of communication between the agent and sups/ team leads. No one does follow up call as they all promise to do. They sell you a dream. The houses they’re renting are houses that have multiple problems. This company seems to be so desperate for residents and money that they fix the exterior and make it all nice to the human eye and then theres a shit load of problems when you realize and problems such as leaks in the roof,termites in the walls. Cab... read more

Marc-John B.'s profile image
Marc-John B. 
8 years ago

Response time is horrible from every angle possible, maintenance, accounting and the beginning process. Took nearly a month for plumbing repair, air condition took 5 visits, house was shown to me with a jacuzzi, it didn't work, I called as soon as I mov d in, plumber told me the pump was. As and they would rebuild it, a few weeks went by, I called , progress told me it wasn't covered under there contract, never bothered to call me, and it was a preexisting condition 

Business response:

Hi, Marc-John. Thank you for bringing this to our attention. I'm happy to hear that your maintenance issues have been addressed. Please let us know if you have additional questions or concerns. 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 4.2 star rating with 1,093 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open on Monday at 8:00 a.m.