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Progress Residential

3.8

About this business

Location details

5720 W. 71st street, Building 105, Indianapolis, IN, 46278, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.81,243 reviews
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MADONINA D.'s profile image
MADONINA D. 
9 years ago

You are doing well 

Business response:

Thank you, Madonina! 

John C.'s profile image
John C. 
9 years ago

It had been decades since I had rented a residence and the process is very different now. But everyone at Progress was very helpful and patient with all my questions. 

Business response:

Thank you, John! 

Glenda C.'s profile image
Glenda C. 
9 years ago

Very nice people 

Business response:

Thank you for your positive feedback, Glenda! 

Caroline A.'s profile image
Caroline A. 
9 years ago

Very easy to work with. If there's any issues with the home, Bruce ( who is just great) is the one who usually comes out. I highly recommend Progress Residential, great experience. 

Business response:

Thank you for your positive feedback, Caroline! 

Michael M.'s profile image
Michael M. 
9 years ago

Overall, really good experience. There were a few minor issues with the solid waste pick up in Westfield, but I think that is because it's a new ordinance. 

Business response:

Thank you, MIchael! 

Dana B.'s profile image
Dana B. 
9 years ago

The payment system is horrible and overall they are expensive. 

Business response:

Hi, Dana. Thank you for your feedback. We strive to provide high-quality rental housing and customer service at a great value to our residents. We regularly monitor and track market rents, as well as other homes for rent in your area to determine consistent and fair renewal pricing. If you have questions or would like to speak with our team about these rates, please let us know and we will put you in touch with a member of our team. 

Jessica T.'s profile image
Jessica T. 
9 years ago

Been waiting 2 weeks for a maintenance phone call to fix the roof leak and NO heat with 3 kids in this house. Maybe someone will respond to this. 

Business response:

Hi, Jessica. Thank you for bringing this to our attention. We are looking into the details now. 

Lanethia S.'s profile image
Lanethia S. 
9 years ago

you guys are excellent with a pleasant staff and amazing maintenance service 

Business response:

Thank you for your kind words, Lanethia! 

Bruce C.'s profile image
Bruce C. 
9 years ago

Everything went well with application process - had some questions that were answered efficiently. Upon move in had some minor issues that were handled very quickly. Move-in process went very well. On inspections team was very accommodating to make this work using the lock box. Use the electronic payment method and that works very well. Overall experience has been very positive to date. Great job to the entire Progress Residential Team in Indy! 

Business response:

Thank you for the kind words, Bruce! We're so happy that our Indy team has been able to assist you. 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.8 star rating with 1,243 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m.