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Progress Residential

4.9
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About this business

We Invest In You We don't invest in houses. We invest in communities. Communities that you can call home. Progress Residential does things a little bit differently. By carefully selecting well-maintained homes in planned communities, we provide added value to our customers, giving them greater flexibility to seize opportunities without sacrificing quality of life. We are one of the largest providers of high quality single-family rental homes in the United States, with homes in the countryメs fastest growing markets. Our c... read more

Location details

637 Poole Dr, Garner, NC, 27529, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,029 reviews
5
980
4
33
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15
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Ronnie J's profile image
Ronnie J 
6 months ago

I can only speak from my experience and it was a great one ***************************** was very helpful and made this journey one of the smoothness ones I have had by far. I just want to thank you for giving myself a chance. Theres no hiding fees and everything is upfront . You have a choice to agree or say no. 

Business response:

Greetings ******, Thank you for taking the time to share your review of Progress Residential. We appreciate your kind words about ********, and we will definitely pass along your compliments to him. If you have any questions, please contact833.PRG.RESS *************) 

Kim E.'s profile image
Kim E. 
on Birdeye

8 months ago

Kelly Feeley was our first person of contact she was amazing helped make this moving process less stressful and helped put our mind at ease. Helped with all of our needs. 

Joseph W's profile image
Joseph W 
8 months ago

The PROs:Repair techs have been very good. Today's tech, ******, attacked my plumbing problem with zeal and wasn't satisfied with the results until it was corrected and I was satisfied.The property itself is sound and still looks as good and as solid as it did when I did the initial inspection.The CONs:My rent increased by approx. $200 each year, placing about $2,050/month. As I approach my renewal, I am already beginning to look for a new house to rent as I'm at the breaking point for rent. I've found several between $1,900... read more

Business response:

Dear Joseph- Thank you for the positive review regarding our repair technicians. I am sorry to hear that you have had a frustrating experience with your renewals and our Customer Care. We are grateful for you sharing your onions and it will surely benefit our company with our process and customer care improvements.If you still need our help or have any more questions, please give us a call at 833.PRG.RESS. 

monica c.'s profile image
monica c. 
on Birdeye

11 months ago

Brand new to renting from Progress and they have been amazing from the beginning. Kelly Freeley has been very helpful and transparent ever since we started the application process and has kept us updated weekly on the progress of our new home. Highly recommend her as a leasing specialist!!  

Cyndi T.'s profile image
Cyndi T. 
on Birdeye

a year ago

I rented a home in Fuquay Varina and Christine Roberts and TerriLynn were amazing. I could have not gotten through this move without them assisting me as much as they did and we moved my entire family daughter and grandchildren 9hours away from Pennsylvania. Would recommend this company to anyone looking for housing and relocation. Cannot say thank you enough  

Business response:

Hello Cyndi, thanks for taking the time to share your experience with us. We're glad to know that the team was great to work with and that you highly recommend Progress Residential. It is our honor to provide you with quality service and care. -Keenan B. 

Michael M.'s profile image
Michael M. 
on Birdeye

a year ago

I have to start out by giving Ms Sherry Stewart the biggest round of applause! Everyone I worked with from Progress was wonderful and very knowledgeable. But Sherry Stewart really went above and beyond to help make my move as painless as possible. I would recommend this rental company to everyone!  

Business response:

Hi Michael, thank you for your kind words. We appreciate you sharing your positive feedback with us. -Keenan B. 

I B.'s profile image
I B. 
on Birdeye

2 years ago

John Facett is an asset to the company. John was able to identify additional issues within my home that the previous worker over looked. John fixed and repaired what he could. John also practiced soical distance and wore a mask. I must say that John was cordial and professional his entire time in the home.  

Joel F.'s profile image
Joel F. 
on Birdeye

2 years ago

Just wanted to shoutout one of your maintenance tech's, Chris Robinson. We are new to renting from Progress and it's always a little stressful when you move into a new home and some things arent working properly. Chris came in a timely manner and was able to fix all of the minor issues we had in no time and is a true pro!  

Business response:

Hi Joel, I am glad to know Chris took care of your issues. It is our honor to provide you with a great experience. - Keenan B. 

Crystal C's profile image
Crystal C 
2 years ago

A very professional **************** properties are well maintained with the lease. 

Business response:

Hi ******** thank you for sharing this review with us! We are glad to hear you are enjoying your home. Thanks for stopping by, and have a great day. 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 4.9 star rating with 1,029 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m.