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Progress Residential

3.1

About this business

Location details

637 Poole Dr, Garner, NC, 27529, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.12,282 reviews
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PB's profile image
PB 
9 years ago

I had an excellent experience with Progress Residential. The staff in the local Atlanta office was very friendly and always helpful anytime I needed assistance. When it comes to property management companies, Progress Residential is an excellent company. 

Business response:

Thank you for your feedback, ******! 

Lawrence S.'s profile image
Lawrence S. 
9 years ago

Rented from Progress for one year before we had an immediate need for a MUCH bigger house. The application and rental process was fantastic - clear communication of what was required, where we were in the process and the steps required to move in. We had a few instances where we needed to have a maintenance person resolve issues in the home, and they were handled extremely quickly and with a high degree of professionalism. Something I sorely miss is that they bundled the utilities for the home together; utilities and rent ... read more

Business response:

Thank you for your feedback, ********! 

Alicia B.'s profile image
Alicia B. 
9 years ago

I rented from this company while it was still growing. Even though there was some miscommunication, my home was always taken care of quickly and without question. We went through some growing pains but they were growing out of them towards the end of our lease. We bought a house which is why we didn't continue to rent. 

Business response:

Thank you for your feedback, ******! 

Jess R.'s profile image
Jess R. 
9 years ago

Friendly staff, big selection of rental homes, and the application process was pretty quick and smooth. Whenever there was a problem maintenance was sent out immediately. My only issue is that I felt like my home was overpriced- cheap fixtures, extremely cheap carpet, cheap laminate counters and floors. It's seriously looked like they went to Home Depot and picked the cheapest of everything yet my home was over $2400 a month. After doing some research other homes in the area had hardwood floors, granite, and stainless steel ... read more

Business response:

Thank you for your feedback, *******! 

Joe H.'s profile image
Joe H. 
9 years ago

I have worked with Progress Residential for the past 3 years and have been more than satisfied with their service. I have just allowed a 2 year extension for them to lease my home. I look forward to working with them in the future. 

Business response:

Thank you for your feedback, ***! 

Kimberly D.'s profile image
Kimberly D. 
9 years ago

The staff in the office are wonderful. They are friendly and helped me look at an apartment without an appointment. The facilities staff is WONDERFUL! They do the work within minutes after I put in a work order. 

Business response:

Thank you for your feedback, ***! 

Anthony C.'s profile image
Anthony C. 
9 years ago

Great company 

Business response:

Thank you for your feedback, *******! 

James B.'s profile image
James B. 
9 years ago

Progress Residential was really quick to handle my maintenance request. Seamless move out to no issues. I would recommend them anyway! 

Business response:

Thank you for your feedback, *****! 

Quincy B.'s profile image
Quincy B. 
9 years ago

This company has Provided and very easy experience! I love that I get reminders for monthly rent payments and the online site to pay is an awesome feature. 

Business response:

Thank you for your feedback, ******! 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.1 star rating with 2,282 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m.