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Progress Residential

3.1

About this business

Location details

637 Poole Dr, Garner, NC, 27529, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.12,282 reviews
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cara s.'s profile image
cara s. 
9 years ago

We have been renting a home from Progress for about a year and a half now. They are a great company to rent from. They make the process of renting easier and and issues that come up with the rental home are addressed quickly. The one thing I wish were different is that the rent would not have gone up. 

Business response:

Thank you for your feedback, ****! 

Kristin E.'s profile image
Kristin E. 
9 years ago

When I first applied for a home through Progress Residental, I was surely thinking the worse. Five days later, I got a call saying I was approved for a home..Best news ever! It's almost a year since we moved into our home, and I can say when I contact customer service about a service request, they do exactly what they say they are going to do and in a timely manner. I would recommend anyone to Progress Residental! I love it here.. 

Business response:

Thank you for your feedback, *******! 

Dianne G.'s profile image
Dianne G. 
9 years ago

This is my first year with Progress Residential and I've had a lovely experience with the company. They are very friendly, answered all of my questions, and very helpful when I need an issue to be resolved. I have recommended this company to many of my friends as they are in the process of looking for a beautiful home to rent. Keep up the good work! 

Business response:

Thank you for your feedback, ******! 

Elizabeth H.'s profile image
Elizabeth H. 
9 years ago

We are in our third year in a Progress home. Since moving in, we have had several major repair needs, but Progress has been very quick to respond and take care of the issues. We love our home and hope to stay here for years to come. 

Business response:

Thank you for your feedback, *********! 

Paul's profile image
Paul 
9 years ago

I have lived here for 3 years the staff is very professional the payments come out of your account in a timely manner And yhe staff returns calls very promtly 

Business response:

Thank you for your positive feedback, ****! 

Hailey D.'s profile image
Hailey D. 
9 years ago

When I first moved into my house the AC broke and my plumbing backed up, a series of unfortunate events in the GA heat! Progress not only fixed the problem but ensured workers arrived late at night over the weekend so I wasn't stranded for days without help. In this scenario as a new tenant the Regional Director himself called to apologize as this was a very unusual case. Progress helped resolve the problem and also discounted my first months rent by $800 for all the trouble I had to go through my first week in the house. If... read more

Business response:

Thank you for your positive feedback, ******! 

K M.'s profile image
K M. 
9 years ago

The people at progress residential were very easy to work with. We were able to view the home on our own without having to make an appointment, which was very convenient. Rental applications were simple and the website kept us informed during the process. 

Business response:

Thank you for your positive feedback! 

Jennifer's profile image
Jennifer 
9 years ago

Nothing but kiddos to this company! When we need things fixed it is done timely, we've never had any issues, and the communication is excellent. We definitely want to renew our lease! 

Business response:

Thank you for your positive feedback, ********! 

Ranette O.'s profile image
Ranette O. 
9 years ago

We love renting from Progress Residential. Very professional and easy to work with. 

Business response:

Thank you for your feedback, *******! 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.1 star rating with 2,282 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m.