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Progress Residential

3.3

About this business

Location details

2658 Holcomb Bridge Rd Suite 118, Alpharetta, GA, 30022, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.36,058 reviews
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James S's profile image
James S 
5 years ago

This company is a scam plain and simple. I had to move in sight unseen due to moving across the country. Upon moving in, the smoke detector was beeping, the garage door remotes didn't work, there were dead cockroaches in the kitchen, the switch for the garage door was hanging out of the wall, and towel racks were hanging out of the wall. Upon reaching out to the person I dealt with for moving in, I was told that I needed to file a service report for everything and that it was my responsibility to take care of and they would ... read more

COURTNEY L's profile image
COURTNEY L 
5 years ago

Avoid renting through Progress at all cost if you are able to. My roommate and I have had issue after issue with plumbing, a foundation crack that is causing flooding in the office (that was "fixed"), burst pipes causing mold in cabinets/ walls (that were also "fixed"... though there is still mold on walls). We have submitted numerous maintenance requests. A technician came out and replaced the water heater after doing no inspection only to find out a week later that there was a pipe leaking in the wall causing damage/ moldi... read more

Jessica M.'s profile image
Jessica M. 
5 years ago

DO NOT RENT FROM PROGRESS EVER I have been a resident since Sept of 2020. When signing my lease I was informed that the water must be in an account in the landlords name and will be billed to me along with my rent. On Dec 10th at approximately 4pm my water was shut off. After calling progress 5 times I was provided the following responses - customer service told me I had to speak to billing I was transferred to billing but no on answered -I called customer service again was told billing was in a meeting - billing had a meeti... read more

Gabriel's profile image
Gabriel 
5 years ago

This company lacks customer service, professionalism and work ethics. They have you pay to get the house professionally cleaned before turning it in. They don’t bother to do a walk through with you once you move out and then charge you for things they shouldn’t even be charging you. All they care about is money and nothing else. I went out of my way to contact them and have them explain to me why I’m being charged for what I was and I’ve yet to hear from them. If they do reply you will get tossed around from people to people... read more

Aaron S's profile image
Aaron S 
5 years ago

Incredibly disrespectful and rude. Would not listen and continued to talk over me. Would not allow me to speak with anyone or a supervisor. Did not hold up their end for the lease terms. 

Kris L's profile image
Kris L 
5 years ago

Still 3 months after moving out, progress residential refuses to reply to emails, answer phone calls and I've had a few employees hangup on me in mid conversation. These people will steal your security deposit after your finished moving out and taking care of all move out costs. 

Marlowe M's profile image
Marlowe M 
5 years ago

This review covers the "other half" of Progress Residential Property Manager; the purchasing of a home. Progress used a local (Tucker) realtor to contact us with an offer to buy at our listed price without looking at the home. One of the stipulations of the contract was that we vacate the home 24 hours prior to closing. They sent a representative out for an inspection and he was quite thorough. I spoke with him after his inspection and he indicated that there were "no red flags in the house, but the patio would need some att... read more

Kristopher L's profile image
Kristopher L 
5 years ago

What else can I say other than I regret renting a house from these people. They over charge, they hassled us over everything from rent being due that day to remodeling the house before we left. To top it off 2 months after moving out of that damn place they are refusing to mail our security deposit check. 2700$ they are holding and their getting away with it it's crazy how these companies are still operating. 

ian k's profile image
ian k 
5 years ago

please stay away from this company. we aplply for a house with them they trun us down . so we ask our daughter. apply reapplyed turn second time . so i called the screening company. they told me hey didnt see a problem with out credit so the screening said i hst deal with progress i feel like this is discrimination cause my daughter is already approved so this really dont make any sence 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.3 star rating with 6,058 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open at 8:00 a.m.