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Progress Residential
- Real Estate
- Houston, TX
About this business
Location details
616FM 1960, Suite 380, Houston, TX, 77090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Full of shit!! It only takes 2 seconds to take my holding fee but 30 days to have it refunded!?! I’ve also read that some people are waiting on their holding fee after 30 days. I’m calling the attorney general. I want my money back now!!!!
Business response:
Hi Devin, I am sorry that you did not get the results that you hoped for. Please know that we have the application process listed on our website at: https://rentprogress.com/before-you-apply/#before2. If you find that you have not received your refund within the 30 allotted time, please email me directly at keenanb@progressresidential.com and I will be happy to help. Thanks, Keenan B.
I was hesitant to use this company after seeing all these reviews. They will take your money and not give it to you back.
Business response:
Hi Lea, can you please email me directly at keenanb@progressresidential.com with your full name detailing your issues? I would like to help if possible. Thanks, Keenan B.
I have been without air conditioning during a heat advisory in Houston since Saturday. I’m in a 3 bedroom/ 2.5 bath home and they brought me one small portable unit. The temperature in my house hasn’t gotten below 89 degrees. Even the HVAC vendor thought it was odd that they only sent ONE small portable a/c unit. In calling to request additional units at 1:00pm today I spent over 2 hours on hold only to be told that someone would call me back. At 4:30 I called again and no one answered until almost 5:30. At that point it’s a... read more
Business response:
Hi there, I am sorry to hear that you have been without A/C for several days. I understand how frustrating this can be. If you are still without A/C and need assistance, please email me directly at keenanb@progressresidential.com with your full name, address and a brief message. We look forward to speaking with you soon. -Keenan B.
STAY FAR AWAY. THEY ARE A MONEY HUNGRY JOKE OF A COMPANY. This company is a complete and utter joke. They brag that they work with bad credit- lie. My credit isn't totally horrible but it isn't all that great. We were denied and they told me with a co-signer, I would be fine and get approved. My cosigner is someone I know with excellent credit. Went through the process and I was still denied! I called to find out what happened and, of course, I receive the run around. They claim and outside credit company tells them yes or ... read more
Business response:
Hi Danielle, thanks for taking the time to share your experience with us. I am sorry that there was no clear understanding as to why you were denied. Please do keep in mind that Progress Residential's scoring is based off of a combination of background check, rental history, credit score and more. More on that can be found here at https://rentprogress.com/before-you-apply/#before2. However, someone will be in touch with you soon providing more information to our final decision. Thanks, Keenan B.
Worst company Ever!!!!! Hi I been with progress Residential going on a year. Since I moved in this property I have problems. First it started with the Electric Outlets not working,A/C unit went out for 2 months. My daughter end up having a Asthma attack from air not circulating. They did told me that they would have some one bring windows A/C units, no never did. I have to come out my pocket to purchase those until someone came and fixed the A/C. I then lost my job. I never was late paying my rent until I lost my job back in... read more
Business response:
Hi Briana, thanks for taking the time to share your experience with us. I take your concerns seriously and I am sorry to hear about the recent issues you have been facing that have not been resolved. I have forwarded your review to our local team and I have requested that a member reach out to you directly to look over your account and resolve any other problems you may have. Thanks, we look forward to speaking with you soon. -Keenan B.
Let me start out by saying I am not even a tenant of Progress Residential, I am a neighbor. During their refurbishment of the house next door the painters over sprayed and covered my house, gutters, downspouts, and trashcans with bright white paint. I spent over $29k in 2021 painting my brick, adding new siding, soffits, facia, and gutters which are now coated in a fine mist of bright white paint. My gutters are dark bronze! Going through the Customer Care center is a joke...even with a case number. Their tactic is to put yo... read more
they are a bunch of crooks if I could give the 0 stars I would, I leased a home from the for1/10/2020 to 09/1/2021 > I was never late on my rent and left the rental property better than I found it, they will find any reason to keep your deposit, even when you use the preferred venders , there just sad, I WOULD NOT LEASED FROM THESE PEOPLE. STAY FAR AWAY FROM THEM ????? CRROKS
Business response:
Iranellia, I'm so sorry to hear that there was an issue with your deposit. If there's anything I can clarify for you, please email me at alisonw@progressresidential.com. Thank you! -- Alison W.
I’m a single mother of 4 kids Ex not paying any support and I live paycheck to paycheck and money very tight so I wrote to XAP Credit Solution via email concerning my predicament haven read about the wonderful works he has being doing for people. My credit report was in a serious mess, 14 collections, credit card, auto and student loan debts; with a score of 540 across the bureaus. XAP promised to fix the report and surprisingly in less than 7 days he did. Cleared all the debts, collections removed and raised my score to 790... read more
The criminal record on my credit deprived me of so many opportunities along side nineteen hard inquiries and about fifteen derogatory items which messed up my report and lowered my credit score to low 500s. After my mom told me about Hack West (Hackwest@writeme.com/ 424 307 2638) I reached out immediately and complied with the proposal given to me by West, after about five days I was asked to pull my report to confirm the job has been done. Yes...... my score is now 790 on the average and all of those items removed. NB: I wa... read more
Frequently asked questions about Progress Residential
How is Progress Residential rated?
Progress Residential has a 3.9 star rating with 1,972 reviews.
When is Progress Residential open?
Progress Residential is closed now. It will open at 9:00 a.m.