This profile has been claimed by the business owner or representative.
616FM 1960, Suite 380, Houston, TX, 77090, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This company is a joke. The original house we where supposed to move into was supposed to be ready for viewing 6/28/2021. On 7/2/2021 we where told that it wouldn't be available until 7/12/2021. We then transferred to another property only to wait three day to get the lease. When it did arrive the price was $250 above the price on the website. When we called they said they updated the price on 6/30/2021. Even with photographic proof with the date 7/3/2021 the case worker said that they were unlikely to give us the original p... read more
My score was 504 in all bureaus as you can see I cannot get anything at all due to being immature just few months back. I had a few negatives; I had an IVA, with some loans and also credit cards debts. I went online and found this credit company called TROVIAN CREDIT REPAIR on a Google search with no doubt I mailed them via TROVIANCREDITREPAIR@GMAIL.COM or (505) 926-3648. After 6days they deleted the negative items on my credit report I got relief from all debts and loans my score increased to 798 excellent making me the hap... read more
BEWARE : Read reviews here and on BBB, these people are con artists. They will take your money and proceed to lie and cheat you. You will never be able to communicate with them or talk with anyone other than the operators if you are interested in renting. The homes are in terrible condition, not clean and they will tell you they rent the home "as is". One home had a shed with entire floor and shelves covered in rat poop and insulation falling from the walls and ceiling
Horrible company who will take your money during work orders with no chance to give a tenant a chance to fix something. We had a sliding glass mirror closet door break due to age and were told by Progress Tech Carlos it would be fixed not to worry about it because, "It happens all the time in these older homes"... Progress then sent a Window vendor come in to give progress a quote. The vendor then called and came back in our home to take the mirror/door and then comes back to install a USED mirror which has green paint on th... read more
Business response:
Chris, thank you for taking the time to share this feedback with us. I'm very sorry to hear of the confusion over the charge for the mirror and that you feel you were misled. I have escalated this matter to your local team and have asked them to review as soon as possible. They should be contacting you to discuss this matter further once they've had a chance to do so. In the meantime, please feel free to contact me directly at richm@progressresidential.com if you have any other questions. Thank you. —Rich M.
Horrible company who will take your money during work orders with no chance to give a tenant a chance to fix something. We had a sliding glass mirror closet door break due to age and were told by Progress Tech Carlos it would be fixed not to worry about it because, "It happens all the time in these older homes"... Progress then sent a Window vendor come in to give progress a quote. The vendor then called and came back in our home to take the mirror/door and then comes back to install a USED mirror which has green paint on th... read more
Business response:
Chris, thank you for taking the time to share this feedback with us. I'm very sorry to hear of the confusion over the charge for the mirror and that you feel you were misled. I have escalated this matter to your local team and have asked them to review as soon as possible. They should be contacting you to discuss this matter further once they've had a chance to do so. In the meantime, please feel free to contact me directly at richm@progressresidential.com if you have any other questions. Thank you. —Rich M.
Horrible company who will take your money during work orders with no chance to give a tenant a chance to fix something. We had a sliding glass mirror closet door break due to age and were told by Progress Tech it would be fixed not to worry about it... I let the Window vendor come in to give progress a quote and then back in our home to take the unit and come install a USED mirror on the unit not even fully functional.. then the Rental company charged us $750 for ONE (1) 3x6 re-glaze mirror. They have blamed us for their old... read more
Horrible company who will take your money during work orders with no chance to give a tenant a chance to fix something. We had a sliding glass mirror closet door break due to age and were told by Progress Tech it would be fixed not to worry about it... I let the Window vendor come in to give progress a quote and then back in our home to take the unit and come install a USED mirror on the unit not even fully functional.. then the Rental company charged us $750 for ONE (1) 3x6 re-glaze mirror. They have blamed us for their old... read more
Progress Residential is the worst company to rent a house. The process of moving out is fine but when you follow it to a "T" to try to get your deposit back. They will find someway to keep your whole deposit. I assume they wanted the house giving back in a better condition in which they gave it. Because the house is old and everytime something stop working or fell part because their patch up work didn't last. I reported it and Abraham came out took pictures try to fix things and some things out of his abilities he left as i... read more
Business response:
Theresa, we apologize that you had a negative experience with us and for any missteps or inadequate customer service on our part. We take your feedback very seriously. Regarding your despot and refund, if you haven’t done so already, please email us at accounts@rentprogress.com and let us know which of your move-out charges you think we got wrong. We always strive for accuracy, and we’ll be happy to consider any issues to determine if any of those charges should be reversed. We thank you for your time in one of our homes, an... read more
I made the mistake of renting from this company. The bad reviews on every website are a true reflection of this company. -You will wait weeks, often months for simple service repairs. -I was overcharged for 6 months. I sent them my documentation to resolve the matter. It took 10 phone calls,5 emails and 3 months to get 3 months of overcharges back. I was told "they won't refund any more". They of course still owe me money. -I was charged for a fence repair on an old rotting fence that was old and rotting for years before I... read more
Progress Residential has a 3.9 star rating with 1,972 reviews.
Progress Residential is closed now. It will open at 9:00 a.m.