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Purchase Park 2 Fly HPN
- Parking
- Purchase, NY
About this business
Location details
735 Anderson Hill Rd, 2 parking lot, Purchase, NY, 10577, United States
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IF YOU DON'T TAKE THIS ADVICE MAKE SURE YOU TAKE GOOD PICTURES AND VIDEO OF YOUR VEHICLE WHEN YOU DROP IT OFF IN THEIR FACILITY. On October 23rd I left my car at this parking facility. At that time I took a video inside their facility of the entire car showing no damage. On October 26th I returned to pick up the car. I noticed that they brought the car down and parked the car in an unusual spot against the wall and not at the location where people pick up their cars. That's when I noticed the car had damage on the Right s... read more
DO NOT LEAVE YOUR CAR WITH THESE CRIMINALS. I left my BMW M5 in their care for three days. The manager Erik Diaz said he would "take very good care of your care" and leave it in VIP. I came back late and it was dark and raining. I had no reason to worry about my car. Got home and the entire front end was smashed in. And there was a LOT of extra miles on the odomoter. I tried to talk to the manager but he wouldnt return my calls for almost 10 days. They have video cameras so could easily check to see my car came ... read more
DO NOT PARK AT THERE. BESIDES TERRIBLE SERVICE IN PICKING YOU UP AT THE TERMINAL, I'M PRETTY SURE THEY USED MY CAR FOR NAPPING AS THE SEATS WERE RECLINED AND I HAD A QUARTER OF A TANK LESS GAS. Shockingly deceptive is based upon the fact I have used them before with good results. Last night we arrived to JFK around 11pm called for a shuttle and immediately went to the location of the shuttle pickup. First I was told by the representative in the office that the driver was at the pickup location - - he was not. I was then t... read more
BUYER BEWARE I always thought these guys were pretty good until last week. I had a Sunday flight out of LGA had a reservation good to go. Showed up 2 hours before my flight and they turned me away said they wouldn't park a truck. I have parked in this garage with my truck on multiple occassions. Now my vehicle is trapped and I can't get it out because tehre were folks that pulled in behind me. The Employees told me they didn't care if I have a reservation they don't control the website. By the time I got me vehicle out I h... read more
This facility shares space with other companies and is a jumbled mess of cars everywhere. Having used Purchase Park 2 Fly at Westchester airport, I thought I might have a similar experience with them at JFK airport. Whereas the Westchester facility is run professionally and are up to the task of receiving people and getting them to and from the airport, this one is not. I found them to be out of sync and disorganized. Add a bit rude and assuming that you know what their process is doesn't help. It only gets worse from there.... read more
Stay Away! I have used them numerous times without incident until 09/19/2024. Long story short their phone recording said pickup at 14. I called for pickup and told the desk I was at 14, he said fine. The driver who dropped me off said 14. The driver who picked me up (took 25 mins) drove right past me. He totally saw me and just kept going. I guess he wanted me at 15. This was like 75ft away. If he slowed and said, "I can't pick you up here, go to 15" and waited for me I'd not be here posting. His level of immaturi... read more
waited 45 minutes for pick up!!!!! they kept lying about where they were... then my bill was $91 and I had a $100 bill and "they did not have $9 change!!!" Very unprofessional, .the worst service possible.... do not use this parking facility, there has to be better ones.
I would not recommend using this company. They're shuttle service to/from the airport exceeds 30 minutes.
This was a last minute booking. Upon drop off I was really impressed. They had my ticket ready and they got us on the shuttle asap. Great first leg. Unfortunately, the return was a major let down. We had flight delays and plane landed at 11:50pm. They informed us that they close at 12. They did not send a shuttle bus. They left 7 families in the lurch. We had to then get taxis or Ubers to find this lot. Extremely unprofessional! On top of that the address on their website does not work for GPS directions. Would definitely r... read more
Frequently asked questions about Purchase Park 2 Fly HPN
How is Purchase Park 2 Fly HPN rated?
Purchase Park 2 Fly HPN has a 4.6 star rating with 2,908 reviews.
When is Purchase Park 2 Fly HPN open?
Purchase Park 2 Fly HPN is open now. It is open 24/7.