Rancho Bellagio Post Acute

Gabriel B. 

on Yelp

5 years ago

My mother was a patient at this facility for about six months and I would recommend it to anyone who needs this care or their loved ones..Erica LVN was very nice and professional and really took great care of my mother Isabel..Britney the receptionist is really cool caring and looks like she really loves her job. Finally Alex Acala aka "amigo" was an awesome caring professional...in general everyone was great and there was a young man that there a CNA that was a great person and always Johnny on the spot when we needed him o... read more

Nidia S. 

on Yelp

5 years ago

They took very good care of my father-in-law. All the staff is so friendly and always kept me up to date on his care. We were not able to visit in person due to covid but you can visit through their bedroom window and talk on the phone or FaceTime. The bedroom are spotless clean with nice furniture and TVs. They send out texts 1-2x week keeping you updated with important news. My father-in-law just got discharged Saturday, I am so thankful for the time he was here because I knew he was taken care of better than anywhere else... read more

Martha M. 

on Yelp

9 months ago

UPDATE: 8/17/25 after 3 pm-the EMT was also rude to him!! People need GOD in their hearts, there was no reason to talk to him the way she did, he is obviously sick & feeling alone & scared! So sorry he bothered you with questions. The other EMT was more understanding & professional Another one that breaks my heart to have to review the negative experience that our loved one has here. It appears that all almost post acute/hospice services including physical therapy services lack quality care. My daughter chose this facili... read more

Joseph B. 

on Yelp

a year ago

This place promised much more than it delivered. first place I had my mom where case manager is not a license nurse with no experience, her position is based on their family relationship rather than their qualifications. Her office door was always closed, very poor communication skills, not open to listen to family members concerns, very "derisive" or "scornful." Nepotism can affect patients as well. I do not recommend this place. 

Lauri D. 

on Yelp

a year ago

My Dad was here after his surgery. It is so understaffed, it's disgusting. They parked my Dad in a wheelchair in the hall while they were cleaning the room and just left him there. Luckily I was going to visit him and found him unresponsive with a barely detectable pulse! God forbid I was any later, he would have died. As it was there were 2 other deaths in one week! So clad we got him out of there. Plus, he had several falls because he wasn't being monitored. I wouldn't put a rock in their care! 

Jacob S. 

on Yelp

a year ago

I came in with burnt feet. The wound team that's there in the facility. Did a phenomenal job other staff like Jimmy at the front desk are all boo-boo if it's not their way it's the highway but I love the wind. That's there Jacob Starla Daisy, Roxanne, social services sucks very unprofessional and the CNA's they are awesome all of them. The quality of care is good except when you push the red button on the remote for service, they don't come for about an hour or so if you're in need of some care real fast, that's not the plac... read more

Bruce A. 

on Yelp

2 years ago

I would not recommend this facility to anyone. They had a doctor who fraudulently lied about my condition there, in order to secure money from Medicare. 

Gemma J. 

on Yelp

2 years ago

Horrible place, first red flag was seeing the teenager weekend receptions that they have. who wears tank tops or crop tops and jeans for a receptionist job? those long unprofessional nails, she was in her cell phone the whole time. Nursing care is horrible my father in law had dirty diapers all the time, call light was on for hours. We asked for the DON or DSD and they never came to talk to us. If you really love your family members don't bring them here. 

Toni N. 

on Yelp

2 years ago

They abuse their elderly tenants they are verbally abusive physically abusive, they gave my mom the wrong medication too much medication it was a 2 bed room and the lady in the room with my mom was mocked and made fun of by the staff that acted like it was a party every day while the buzzer constantly sounding off because someone in a room needed help the staff was too busy laughing and joking to care about their job, my mom got several bed sores because no one would come in to change her so she sat in her urine and feces fo... read more