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Wychbold, Rashwood, Droitwich, Worcestershire, ENG, WR9 0BP, United Kingdom
Get directionsAfter hip surgery, I went into the care home for two weeks of respite before going home. I found the staff very helpful and pleasant at all times.
Business response:
Thank you for the very kind review. We are so glad you received the care and support you needed.
We were extremely satisfied with the quality of the end of life care provided to my father. From the initial assessment to the final moments and after, everybody at Rashwood Care Home from management to carers to cleaners was great. Caring, understanding and flexible. The grounds are beautiful and very well maintained. Although Dad's ability to enjoy the food was already impaired by the time he arrived, the staff did an excellent job of catering to his needs. We have experience with another local care home and the comparison... read more
Business response:
Thank you for taking the time to write such a lovely review. Thank you for choosing Rashwood and letting us look after your dad in his final weeks.
Rashwood Care Home is an exceptional care home. Located in an idyllic setting, it offers a unique experience to residents and their families. The manager and her team offer a professional, caring yet individual experience to all residents and are accessible and supportive to their families. This week we had a lovely birthday get-together with my sister in one of the home's lounges. Busy staff stopped to greet us like old friends and took time out to organise coffee and ensure that we had all that we required. We felt like gu... read more
Business response:
Thank you for a lovely review. I am very proud of the staff who continually, day after day ,always give their utmost to the residents. I'm so glad you had a nice day here.
Wonderful end of life care for our mother. Could not fault the love and support given.
Business response:
Thank you for your review. You're very kind words confirm the staff always give 100%.
Thank you so much for the care you gave my mum. The accommodation was wonderful and the food great. They are amazing, caring, and kind.
Business response:
Thank you for your very kind review. I am extremely proud of my staff and the care they deliver.
My mother has been a resident at Rashwood for several years. However, she was diagnosed with an extremely debilitating illness prior to moving into the scheme. I can easily say that she has received the very best of care in the time and thank the management and lovely staff for their expertise and understanding in care and best practice. Their attention to detail, friendship and always accommodating nature in these critical times for the family is truly welcome.
Business response:
Your very kind review means so much to all the staff who work tirelessly to maintain all our high standards. Thank you.
The wheelchair issue for my husband is still outstanding due to the COVID situation. I look forward to resolving this in the near future. You have all done remarkably well during these difficult times. Many thanks.
Business response:
Thank you for taking the time to send a review of our care.
When it became clear that my mother could no longer manage on her own, we were very pleased that Rashwood could look after her. The team is excellent. The staff are friendly, efficient and high standards of both personal and emotional care are given. My mother has said on several occasions "I'm being beautifully looked after". I last saw her on January 3rd 2021, her 100th birthday, behind a screen with microphones because of Covid. I have complete confidence in Rashwood.
Business response:
Thank you for your very kind words - your mother thoroughly enjoyed her 100th birthday and I'm so pleased you appreciated our visiting room with its sealed, ultra-safe environment.
The care home's philosophy is "exceptional care for the individual" and I saw that in action in every contact I had with the home during the 8 months my father lived there. Everyone working there showed their personal commitment to treating Dad as an individual, with care, compassion and respect for him, and for my sister and I in our dealings with the home. To achieve this level of care even through the incredibly difficult times of the Covid pandemic is very impressive. During his stay, Dad moved from a room in the residen... read more
Business response:
Thank you for your very kind words. We continue to strive to always give the highest standards of care at all times.
Rashwood Care Home - Elizabeth Finn Homes has a 4.9 star rating with 91 reviews.
Rashwood Care Home - Elizabeth Finn Homes is open now. It is open 24/7.