Rashwood Care Home - Elizabeth Finn Homes

4.9

Skilled Nursing
Worcestershire, ENG

About this business

Healthcare Skilled Nursing

Location details

Wychbold, Rashwood, Droitwich, Worcestershire, ENG, WR9 0BP, United Kingdom

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4.991 reviews

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Lindsey W

5 years ago

I am so very thankful to the team for their total dedication and care for mum, particularly over recent months. They have gone above and beyond to ensure that she is safe, against all odds. It was a delight to finally make the journey down from Scotland to visit this week, and to see that the procedure and mum's protection whilst I was there were carried out to the highest standard. It can't have been easy for any of the staff to have gone through the last five months; words are just not enough to express how thankful I am. ... read more

Business response:

Thank you. It has been a testing few months for all, your support is greatly appreciated.

Iain A

5 years ago

My experience of Rashwood Care Home has been nothing but excellent. My mother has been residing at Rashwood for a number of years and her care has always been of the highest order. Nothing is too much trouble for the staff, no matter from what department. The procedures for visiting in the current situation are very rigid and rightly so, and will only be relaxed when the situation permits. I would without hesitation, unreservedly recommend Rashwood to anyone considering care for their relative(s).

Business response:

Thank you for your very kind review. The present climate remains challenging but all the staff are working very hard to keep all the residents as safe as possible.

Michelle

5 years ago

Rashwood Care Home is a truly wonderful place! My father has lived here for the past 2 years and it has surpassed all our expectations. All the staff are friendly, dedicated and professional. The home has a lovely, friendly atmosphere and is spotless. The food is nutritious and the entertainment is excellent. My father particularly enjoys spending time in the beautiful gardens. It was reassuring to us that our father has been in very safe, caring hands during the Covid-19 pandemic. Thank you Rashwood.

Business response:

Thank you for your kind comments. We all continue to strive to only give the best care at all times.

Graham S

5 years ago

I have been very impressed with the care given to my stepmother during the Covid-19 crisis. Despite the home having a resident with the virus after a hospital visit the staff have managed to prevent other residents from contracting the disease. When visiting was prohibited the staff facilitated contact by taking a mobile phone to my stepmother and also arranged a video call so that we could see each other. When visiting restarted the procedure was very secure with timed arrival, hand hygiene and meeting via an open door in o... read more

Business response:

Thank you for your kind review - it is reassuring that you agree we have our current visiting arrangements correct and we are keeping the residents safe.

Jo B

5 years ago

My mother came to Rashwood Care Home on respite after a fall, having been dead against going into any kind of care home, with a couple of weeks she decided that she liked it there and would like to stay. The staff are extremely friendly and caring and this helped mum to settle in easily. She loves the activities and the social events and enjoys mixing with the other residents at mealtimes and in the beautiful garden. The food is excellent and very nourishing and mum's overall health has improved greatly because of it. Over t... read more

Business response:

Thank you for your kind review- I'm so pleased your Mum is so settled and happy.

Amy H

5 years ago

Incredible care provided for my Grandmother. The staff are exceptional and go above and beyond. I couldn’t wish for my Grandmother to be in a better place. Thank you to everyone at Rashwood for your kindness and compassion.

Business response:

Thank you for your very kind review of Rashwood. I am very proud of the staff.

J N

5 years ago

The anguish and devastation endured by care homes during quarter one and quarter two of 2020 needs no further detail here and Rashwood Care Home was not immune to the traumatic impact of Covid 19. Rashwood management and nursing staff acted immediately and my mother was one of a few residents who had to isolate as a precaution for 14 days. This was a very hard time that was softened by the brave nurses, carers and managers who continued to do their jobs diligently and wholeheartedly whilst obviously having their own family h... read more

Business response:

Thank you. The last few months have been a very worrying time for everyone, but pulling together as a team has meant we have got through the current crisis so far. Myself and the staff take great pride in the care we deliver to our residents.

John D

5 years ago

The staff are exemplary and are the very best advert for Rashwood. The facilities are also excellent and very well maintained. It is a very nice place to be if this level of care is needed, the staff work hard at making life as normal and enjoyable as possible.

Business response:

Thank you for your kind words - it's always a team effort, everyone plays their part in trying to ensure the residents are happy here.

G O

5 years ago

All the staff in every area are absolutely fantastic. Nothing is too much trouble. It is a joy to be here.

Business response:

Thank you for your very kind review. Your connections to Rashwood go a long way back I know, and I'm sure it's been nice to see some of the same staff still here from when we looked after your mother.