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Wychbold, Rashwood, Droitwich, Worcestershire, ENG, WR9 0BP, United Kingdom
Get directionsI have been very impressed with the care given to my stepmother during the Covid-19 crisis. Despite the home having a resident with the virus after a hospital visit the staff have managed to prevent other residents from contracting the disease. When visiting was prohibited the staff facilitated contact by taking a mobile phone to my stepmother and also arranged a video call so that we could see each other. When visiting restarted the procedure was very secure with timed arrival, hand hygiene and meeting via an open door in o... read more
Business response:
Thank you for your kind review - it is reassuring that you agree we have our current visiting arrangements correct and we are keeping the residents safe.
My mother came to Rashwood Care Home on respite after a fall, having been dead against going into any kind of care home, with a couple of weeks she decided that she liked it there and would like to stay. The staff are extremely friendly and caring and this helped mum to settle in easily. She loves the activities and the social events and enjoys mixing with the other residents at mealtimes and in the beautiful garden. The food is excellent and very nourishing and mum's overall health has improved greatly because of it. Over t... read more
Business response:
Thank you for your kind review- I'm so pleased your Mum is so settled and happy.
Incredible care provided for my Grandmother. The staff are exceptional and go above and beyond. I couldn’t wish for my Grandmother to be in a better place. Thank you to everyone at Rashwood for your kindness and compassion.
Business response:
Thank you for your very kind review of Rashwood. I am very proud of the staff.
The anguish and devastation endured by care homes during quarter one and quarter two of 2020 needs no further detail here and Rashwood Care Home was not immune to the traumatic impact of Covid 19. Rashwood management and nursing staff acted immediately and my mother was one of a few residents who had to isolate as a precaution for 14 days. This was a very hard time that was softened by the brave nurses, carers and managers who continued to do their jobs diligently and wholeheartedly whilst obviously having their own family h... read more
Business response:
Thank you. The last few months have been a very worrying time for everyone, but pulling together as a team has meant we have got through the current crisis so far. Myself and the staff take great pride in the care we deliver to our residents.
The staff are exemplary and are the very best advert for Rashwood. The facilities are also excellent and very well maintained. It is a very nice place to be if this level of care is needed, the staff work hard at making life as normal and enjoyable as possible.
Business response:
Thank you for your kind words - it's always a team effort, everyone plays their part in trying to ensure the residents are happy here.
All the staff in every area are absolutely fantastic. Nothing is too much trouble. It is a joy to be here.
Business response:
Thank you for your very kind review. Your connections to Rashwood go a long way back I know, and I'm sure it's been nice to see some of the same staff still here from when we looked after your mother.
My Mum has been living at Rashwood since January 2020. She was immediately made to feel welcome and to our surprise, she decided that she wanted to stay. For many years before she had struggled at home and I think the care and activities at Rashwood made her realise she could relax and enjoy being looked after. Mum made some friends and loved the music and other activities put on by the home. It is down to the strict isolation and care that has allowed Rashwood residents to survive the COVID 19 pandemic. Although Mum has mis... read more
Business response:
Thank you for your kind review. I feel assured that we have 'got things right' during this very trying and stressful time.
My grandad spent time in Rashwood for respite following a knee replacement. Unfortunately during that period of time my nan also died. The care and compassion that everybody there showed to my grandad and the family was exceptional. He couldn't have been in a better place at such an upsetting time. I cannot thank everybody enough, from the reception staff, cleaners, handyman, health care assistants, nurses and entertainment staff. You all do an incredible job.
Business response:
Thank you for the very kind review, it was a pleasure to look after your Grandad and it is lovely that he returns regularly to see and have lunch with his friends here.
A major step-up from all other care homes that we have seen and experienced. This is "home" for my father.
Rashwood Care Home - Elizabeth Finn Homes has a 4.9 star rating with 88 reviews.
Rashwood Care Home - Elizabeth Finn Homes is open now. It is open 24/7.