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Guaranteed Rate is one of the largest retail mortgage lenders in the United States. Founded in 2000 and licensed in all 50 states and Washington, D.C., we are committed to helping homeowners with home purchase loans and refinances, while simplifying the mortgage process and making your home loan experience easy to navigate. Contact one of our trusted loan officers today for more information!
3940 N Ravenswood Ave, Chicago, IL, 60613, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Jack was professional, timely, and always exhibited a can-do positive attitude. Frankly, it was a breath of fresh air. I would recommend Jack to anyone. Thank you.
Michael was extremely pleasant to work with. Even during the pandemic he made the entire process smooth and easy to navigate. I would highly recommend!
I never write reviews because I am generally disappointed in the level of customer service in the world today. Matt Kiss and his team changed that for me. From the moment we spoke, I could tell he was knowledge, approachable and to be frank, gave a d*mn about my business. His team is beyond wonderful - Jessica, Jaime and especially Vince are nothing short of amazing. Responsive, efficient, clear. Every time I called, I reached a human. I really don't know where else I could get that. In a city where it can take 3-4 months to... read more
Barb was amazing! She is knowledgeable and friendly! She works with an amazing team! I just purchased my first house and the process was definitely less stressful due to Barb and her great team! Highly recommend guaranteed rate mortgage company!!!!
Working with Sam and his team was an amazing experience. Communication was swift, and the loan process was efficient and expedited. My loan was approved with a low rate and in amazingly short period which reflects the high level of effectiveness and professionalism of the team. I highly recommend him!
We used Cindy for our home purchase in Hawaii in 2015 and went back to Cindy to refinance in 2020! She is absolutely superb, goes above and beyond, wants the very best for her clients and kept in constant communication with us throughout the entire process. I refer her to my closest friend and ohana, and trust her implicitly.
I found Charlie and HomePlus through Bankrate.com. He was extremely patient as I shopped around for the best rate and lowest closing costs for our refinance. When I was ready to pull the trigger, he quickly sprung into action, and less than a month later, our refinance was funded! Great customer service and attentiveness. Thanks Charlie and HomePlus!
Shawn and his team were so amazing! They went above and beyond to make sure we were informed, answered questions, and stepped through each process. No matter the time or day, Shawn replied to texts and emails fast and professionally. The process was smooth and painless. Highly recommend!
Business response:
We strive to deliver an exceptional experience for everyone we serve, and we are so glad you gave us the opportunity to serve you! Congratulations on your new home. Thank you for taking the time to give your heartfelt review. We wish you both a joyful Christmas and prosperous years to come.
I worked with Ryan to refinance my home. Considering how rates are falling and the pending cost of doing a refinance coming in the near future, I was really anxious to get this done. I initially was going with Rocket Mortgage, but found out they were charging me almost double the cost I ultimately ended up with. Hidden costs of the origination fee, added discount fee to buy down my rate which was not really saving me anything in the long run, the appraisal fee, and title/registration all really drove up the price of the mort... read more
Business response:
Thank you Pamela, it was terrific working with you!
Rate (NMLS# 2611) has a 5 star rating with 66,643 reviews.
Rate (NMLS# 2611) is closed now. It will open tomorrow at 9:00 a.m.