RealManage

I believe that Condo Associations work for the people that live within the association. Recently I received a Violation final notice. Upon receipt I reviewed the notice and realized that I failed to read the original notice; allowed personnel and family problems and age when the mid-80's door opened. I wrote David Conforti, LCAM and apologies and thank him for the wake up noticed. Without going into detail of case I pleaded his assistance in requesting violation time extension and he advised he himself could not make that decision pleaded my case to the board. Extension granted; and though I don't know exact wording, I know David, presented a case that was fair to GrandPoint needs; Association requirements; and parties involved. Ken Massara

Emailed Dave Conforti late Sun. night re. repair of outside vent in soffit. Received a response early Mon. morning that he would take care of it. A few days later I received an email that Ron had completed the repair. Over the years Dave has always responded to any email within a few hours. If a neighbor has a question or problem, we always tell them to contact Dave Conforti for an answer. That’s always been our experience.

Contacted David about some dead trees in the park near my home. He kept me in the loop from start to finish. The work was done quickly and getting emails as the project progressed assured me my request was on it's way to being resolved. Was extremely happy with the way this was handled. Kudos to David and RealManage!

I live in Weston Oaks. Deana Rizzo took over for another property manager. Deana has been professional when we have talked or emailed regarding unresolved issues or social committee items. During a volital resident meeting Deana handled the irrate homeowners with grace and professionalism.

Amazing team to wok with, extremely responsive in addressing all of my needs.

I have dealt with David Conforti numerous times through the years with questions for my mother who was the homeowner, and have recently purchased the unit from my mother and David has been very helpful, and accommodating with all our needs. He is quick to reply.

Over the past few months David Conforti and his crew have been a great help to me. I broke my ankle during the winter and had some issues that needed attention. There was an issue with the entry buzzer that was fixed very quickly since I couldn't get to the main door to allow deliveries or therapists to get into my unit. Now that I'm in the recovery phase I needed a handrail to get up and down the few steps to my garage. Once again I made a request and the issue was addressed within a few days. The support from those involved has been greatly appreciated.

As a former HOA management company owner, my interaction with RealManage has always been positive. Communication with the executive team has been prompt, courteous, and efficient. I look forward to a continued relationship with RealManage.