RealManage

I've contacted Maria Leal 4 or 5 times and she has always been very responsive. When outside companies (like the recycler) were involved she contacted them.

I purchased my 2nd property during the transition and Dave "manger" been noting but responsive, friendy, and helpful. He is able to work on number of issues and getting them resolve. I highly recommend them..sandy

Over the past year we have had four issues with our townhome in the Enclave Association in Bolingbrook, IL including replacement of a major beam over the garage door due to long term water damage, two separate instances of siding coming loose, once due to ice in December and an issue this week due to recent wind and rain storms. We also had some minor rot on the bottom of the front door lintel. During all the issues, Laurel McDonald has been very communicative and let us know that the problems were being addressed and any delays that were beyond RealManage's control. The latest siding and lintel issue was communicated on Monday 7/1, and repairs were done today 7/3. All aspects of the management company have been exceptional, thank you for a job well done!

Vanessa helped me at every turn and was a very pleasant and easy to work with partner. She allowed me the flexibility I needed and helped me through my situation with care and compassion. She is the BOMB!

All 4 units in our building started having serious problems with the front door lock to the point where we started to having to ring doorbells to let someone let us in. I contacted Mark Parlanti on Tuesday, and the problem was solved completely to our satisfaction by Wednesday late afternoon. Good work is so appreciated and you made 4 homeowners very relieved! Thanks, Mark! Debbie

The RealManage staff, and manager Vanessa ******* out of the Houston location, were key players when in associaiton transitioning and continue to be an asset to our community. The past 6 months have had challenges, and the RealManage team continues to show their professionalism, care to detail, and desire to help our community excel, in the partnership of property management and customer relations. Vanessa has a knowledge base and flair for orchestrating meetings and works hard towards complete satisfaction for her clients. Communication is an element that must be prevelant in a business relationship; with it partnership grows, and trust flourishes, so that everyone wins.

Real Manage started their Management services for our community late 2018 and into 2019. It was a difficult time for the transition with all the annual assessments due. The transition team led by Edith ******** was very well managed. 4 of the 5 board members were new to the O.O. board and she helped guide us through some challenging situations. The community was then handed over to the permanent property manager Vanessa ******* She has also done a great job getting settled in with our community over the last few months. We have all got to know how to work with each other better and things are starting to get streamlined. Vanessa is very professional in her approach during the board meetings and provides guidance to the board when making decisions pertaining to the DCC&R's. Overall Real Manage and Vanessa are very responsive to the board requests and the inquiries that come in from the residents. We look forward to continued support and teamwork with Real Manage and our community.

With Houston being such a large city, it's hard to find people who understand the market the way Real Manage does. Vanessa ****** and I have been working together and her dedication and follow-through is unmatched. She's always on her A game, is very professional, and is pleasant to be around. I highly recommend her and this management company!