RealManage

4.9

★★

1457 reviews

|Real Estate| 75093

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4.9

★★

1,457 reviews

5★1,347

4★80

3★28

2★0

1★2

1307 Reviews4.9Google
101 Reviews4.9BBB
34 Reviews4.9BirdEye
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Reviews(150)

Google Reviews(1307)

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Kathy S. on BirdEye

★★

4 months ago

I would like to express my sincere appreciation to the team at Real Manage (Austin) for their commitment to our community during the past several months during this national pandemic. These are very unprecedented times. The Covid-19 update emails from the executive team were very informative. The common areas continued to be serviced by the maintenance crew. I’d like to give a special shout out to our Property Manager, Spring Sullivan. Although she was not able to be on site, it did not interfere with her ability to respond to any question I have had of recent in a timely fashion. I find Spring to be professional, with a personal flair. She is very knowledgeable of the community and their concerns. It is my belief that she is an asset to Real Manage. I look forward to seeing her on property soon.

Business Response:

Kathy - Thank you for sharing your experience with Spring and the RealManage team in Austin. We are pleased to hear that you have been receiving top-notch customer service, support, and timely solutions to the COVID-19 issues that have arisen. We look forward to continuing to work with you as well!

Judy L. on BirdEye

★★

6 months ago

As a member of our condo community's board of directors, I have been very impressed with our Community Manager Cynthia Urquidez. She is responsive, knowledgeable and adept at juggling a lot of moving pieces. Thank you, Cynthia, for your expertise, persistence and kick-butt advocacy on our community's behalf. You are a fantastic ambassador of RealManage.

Business Response:

Judy, We really appreciate you taking the time to provide us with this feedback! Cynthia is definitely an asset to our team and we are thrilled she and her team have been able to provide such stellar service. We hope we can continue providing excellent service to your community in the future!

Lynn M. on BirdEye

★★

6 months ago

As the President on the Board of Directors I am very pleased to say that I am so happy that we signed on Real Manage as our new management company. The real pride and joy has been working with Nikki Ledwell. She has always been there for us when we needed and she is such a pleasure to work with. Always attentive, cooperative and gets things done on a timely matter. Her efforts and dedication go above and beyond what we expected. Always has a smile on her face. Such a pleasure and thank you. Manuel

Business Response:

Lynn, Thank you so much for taking the time to share your experience with Nikki and our team in Illinois. We love hearing when a team member goes above and beyond for a community and we hope we can continue to exceed your expectations in the future.

Lynn M. on BirdEye

★★

6 months ago

Nikki Ledwell is a great asset to Real Manage. As a new condo association that signed on Real Manage 2yrs ago to assist with all our needs we have yet to be disappointed. Nikki is a very cooperative and understanding person to work with. Always available to assist with what ever we need. We are looking forward to working with Nikki into the future. Thank You from BMCA

Business Response:

Michelle M. on BirdEye

★★

8 months ago

As an individual that has worked with multiple HOA management companies I can truly say Cyndi and Nikki at RealManage do an Astounding job! They are both professional and responsive - making it a pleasure to work with them. Thank you Ladies for all you do!

Business Response:

Michelle - Thank you for sharing your experience with Cyndi and Nikki. We are pleased to hear that you have been receiving top-notch customer service. We look forward to continuing to work with you!

Dedi W. on BirdEye

★★

8 months ago

Janet has been a great resource to our community. She is knowledgeable and very helpful.

jvj2100@yahoo.com on BirdEye

★★

8 months ago

I have been a vendor for RealManage for the last 3 years. Amy has always been quick to respond to any issues and always gets our invoices paid promptly. I would recommend Amy, and the RealManage team, to any property looking for a management company.

Business Response:

Jvj2100@yahoo.com - Thank you for your 5-star review and feedback regarding your experience. We look forward to continuing to work with you!

Brad S. on BirdEye

★★

8 months ago

I have been working with RealManage for the last 2 years and it has been great! Excellent communication and service. Also huge shoutout to Amy for all she does. She Has made the experience with RealManage an awesome one.

Business Response:

Brad, Thank you for sharing your experience with us and for the 5-star review. We are so glad you had a positive experience and we look forward to continuing to meet your community needs in the future.

Jimmy H. on BirdEye

★★

8 months ago

Amy is a very hardworker who is highly appreciated.

Business Response:

Jimmy, Thank you for taking the time to share your positive experience with us!