RealManage

4.9

★★

164 reviews

|Real Estate| 75093 United States

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4.9

★★

164 reviews

5★153

4★8

3★3

2★0

1★0

Reviews(27)

Google Reviews(137)

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Dedi W. on Birdeye

★★

3 years ago

Janet has been a great resource to our community. She is knowledgeable and very helpful.

Cody B. on Birdeye

★★

3 years ago

Amazing company! One individual in particular, Spring, is the most amazing professional you could ask for. She is kind, caring and a joy to work with! You couldn't ask for more. Thanks!!

Cody B. on Birdeye

★★

3 years ago

The RealManage team is hardworking and responsive to their residents as well as their vendors!! Hats off to Spring! She is absolutely an amazing lady an awesome choice for any HOA!!

Mike K. on Birdeye

★★

3 years ago

Over the past year we have had four issues with our townhome in the Enclave Association in Bolingbrook, IL including replacement of a major beam over the garage door due to long term water damage, two separate instances of siding coming loose, once due to ice in December and an issue this week due to recent wind and rain storms. We also had some minor rot on the bottom of the front door lintel. During all the issues, Laurel McDonald has been very communicative and let us know that the problems were being addressed and any delays that were beyond RealManage's control. The latest siding and lintel issue was communicated on Monday 7/1, and repairs were done today 7/3. All aspects of the management company have been exceptional, thank you for a job well done!

Business Response:

Mike - Thank you for your 5-star review and feedback regarding your experience. We are happy to hear that your management team has been super responsive and overall working hard to provide solutions to the issues you had with your townhome.

Dan D on BBB

★★

3 years ago

Vanessa helped me at every turn and was a very pleasant and easy to work with partner. She allowed me the flexibility I needed and helped me through my situation with care and compassion. She is the BOMB!

Business Response:

Hello, ***. Thank you for sharing your experience regarding the service you received. We're glad to hear that Vanessa has been helpful and a true professional in every way to assist you with a situation. We will be sure to share your feedback with the team.

Debbie L. on Birdeye

★★

3 years ago

All 4 units in our building started having serious problems with the front door lock to the point where we started to having to ring doorbells to let someone let us in. I contacted Mark Parlanti on Tuesday, and the problem was solved completely to our satisfaction by Wednesday late afternoon. Good work is so appreciated and you made 4 homeowners very relieved! Thanks, Mark! Debbie

Business Response:

Hello Debbie, and thank you for sharing your experience with us! It's wonderful to hear how Mark was able to help all of you with your lock issue! We'll be sure to pass along your kind words to Mark and the rest of the team.

Michelle R on BBB

★★

4 years ago

The RealManage staff, and manager Vanessa ******* out of the Houston location, were key players when in associaiton transitioning and continue to be an asset to our community. The past 6 months have had challenges, and the RealManage team continues to show their professionalism, care to detail, and desire to help our community excel, in the partnership of property management and customer relations. Vanessa has a knowledge base and flair for orchestrating meetings and works hard towards complete satisfaction for her clients. Communication is an element that must be prevelant in a business relationship; with it partnership grows, and trust flourishes, so that everyone wins.

Business Response:

Thank you for your feedback regarding your experience with RealManage. We are pleased to hear that your management team has acted with the utmost professionalism, and are providing a positive customer experience. We look forward to a continued partnership with you and your community and helping you reach your goals. We will be sure to pass **** words of praise to the team.

Aaron B on BBB

★★

4 years ago

Real Manage started their Management services for our community late 2018 and into 2019. It was a difficult time for the transition with all the annual assessments due. The transition team led by Edith ******** was very well managed. 4 of the 5 board members were new to the O.O. board and she helped guide us through some challenging situations. The community was then handed over to the permanent property manager Vanessa ******* She has also done a great job getting settled in with our community over the last few months. We have all got to know how to work with each other better and things are starting to get streamlined. Vanessa is very professional in her approach during the board meetings and provides guidance to the board when making decisions pertaining to the DCC&R's. Overall Real Manage and Vanessa are very responsive to the board requests and the inquiries that come in from the residents. We look forward to continued support and teamwork with Real Manage and our community.

Business Response:

Hello *****, and thank you for the positive feedback! We're ecstatic to hear how Edith was able to help your community through its transition, and how Vanessa was able to help an almost completely new Board learn the ropes while managing your community! We'll be sure to pass along your words of praise to the team.

Luis on BBB

★★

4 years ago

With Houston being such a large city, it's hard to find people who understand the market the way Real Manage does. Vanessa ****** and I have been working together and her dedication and follow-through is unmatched. She's always on her A game, is very professional, and is pleasant to be around. I highly recommend her and this management company!