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RealManage
About this business
RealManage is a community management company that specializes in homeowner association management, master-planned management, condominium management, and townhome management in Texas, California, Illinois, Washington, Colorado, Florida, Nevada, North Carolina and Georgia. We offer professional and personalized service - a firm right in your neighborhood that is supported by vast national resources. Since our management services are the most advanced in the industry, they will enhance your level of community development. Com... read more
Location details
75093, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have been trying for almost 6 months to get a refund of overpaid HOA does. I have gotten a whole bunch of mis-information and a whole lot of promises and a whole lot of nothing. Crystal **** is the last employee that has made empty promises. Going to small claims court.
Real Manage is the HOA for the Las Colinas Estates in Elgin, Texas. They were hired to enforce the Deed Restrictions to ensure a quality, peaceful community. The Las Colinas Subdivision residents play loud obnoxious music every weekend. Their houses are on ½ acre to 1 acre lots. Several of them will get together and have parties with live bands. In addition to our home, we own an RV Park right behind this subdivision. Our tenants complain and call 911 frequently. We have lost a tenant because of the loud music. This is affec... read more
I give this business 1 star bc the people that I interact with are very nice and they seem to try to do a good job. However, there have been way too many times when you report an emergency on the property and nobody ever calls you back. The management schedules emergency inspections (due to potential fire hazards) which is great ... but then the vendor never shows up. I have repeatedly had to call the vendors directly to find out what is going on with a repair and there are times when they have no idea that they are schedule... read more
Not impressed. I live in a gated community serviced by Real Manage in the Tampa area. Our entry gate has been broken and stuck open for over a week and no response on a date for resolution from Real Manage. Safety issues for residents should be a very high priority.
I have been asking Real Manage to resolve an issue with mold, slime and algae growing on the sidewalk outside my condo for over a month and I cannot get someone to resolve the issue or give me a time line for resolving the issue. When I call in I am told I have to go to the office if I want to speak to someone. Otherwise they just dump me to voicemail. I leave messages and a number and no one will call me back. I write emails and the response I got was "I will get someone out to take a look at that and get the issue resolved... read more
At this point I could not give Real Manage even one star...while they respond to email and are nice in the phone they fail to fix they monthly billing issue and blame it on the post office. Myself and others in my neighborhood that do not want to give them access to sweep our checking accounts are not receiving our monthly bills. Yet, I am told they can confirm they are sent in their system but can not give me any proof yet will quickly add late fees if we do not remember to pay them each month. How do you prove they are sen... read more
They do not even deserve 1 star. We have transitioned over to RealManage for over a year now and it was the worse mistake we have made as a HOA. They have repeatedly over charged us every month that equal to over $10K for 2018. They charge extra for everything. Nothing is included in your contract. We are a very large HOA over 1400 homes and they are very disorganized, rude and unprofessional. We cannot wait until our contract is over and we can be done with this company. They have caused more headache for us. We paid over $... read more
Real Manage is a rip off! I am a mid size builder that has built over 3,000 homes in my career. I have just been charge $635 to transfer ownership of one of my properties managed by this company This is over 4 times as much as I have ever been charged in my life. This fee is typically 75$ by the vast majority of property management companies. I called to dispute these charges and they flat out told me they were not negotiable and then hung up on me. They force you to use a cira net portal which charges $35 just to enroll int... read more
After reading many complaints on this website, I won't bother to reiterate the complaints. It's disheartening to hear that the complaints of 3 years ago are STILL continuing today. Number one complaint? Communication. Our old management company at least had the decency to reach out to the homeowners occasionally. This company? Zero communication between homeowners and the business except sending out monthly bills. I gave one star because I actually got a live person in the billing department the first time I called AND they ... read more
Frequently asked questions about RealManage
How is RealManage rated?
RealManage has a 2.9 star rating with 346 reviews.
When is RealManage open?
RealManage is open now. It will close at 6:00 p.m.