RealManage

5.0

★★

2014 reviews

|Real Estate| 75093

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5.0

★★

2,014 reviews

5★1,867

4★106

3★38

2★0

1★1

2 reviews have no rating

Reviews(159)

Google Reviews(1855)

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Michelle R on BBB

★★

2 years ago

The RealManage staff, and manager Vanessa ******* out of the Houston location, were key players when in associaiton transitioning and continue to be an asset to our community. The past 6 months have had challenges, and the RealManage team continues to show their professionalism, care to detail, and desire to help our community excel, in the partnership of property management and customer relations. Vanessa has a knowledge base and flair for orchestrating meetings and works hard towards complete satisfaction for her clients. Communication is an element that must be prevelant in a business relationship; with it partnership grows, and trust flourishes, so that everyone wins.

Business Response:

Thank you for your feedback regarding your experience with RealManage. We are pleased to hear that your management team has acted with the utmost professionalism, and are providing a positive customer experience. We look forward to a continued partnership with you and your community and helping you reach your goals. We will be sure to pass **** words of praise to the team.

Michelle R on BBB

★★

2 years ago

Business Response:

Aaron B on BBB

★★

2 years ago

Real Manage started their Management services for our community late 2018 and into 2019. It was a difficult time for the transition with all the annual assessments due. The transition team led by Edith ******** was very well managed. 4 of the 5 board members were new to the O.O. board and she helped guide us through some challenging situations. The community was then handed over to the permanent property manager Vanessa ******* She has also done a great job getting settled in with our community over the last few months. We have all got to know how to work with each other better and things are starting to get streamlined. Vanessa is very professional in her approach during the board meetings and provides guidance to the board when making decisions pertaining to the DCC&R's. Overall Real Manage and Vanessa are very responsive to the board requests and the inquiries that come in from the residents. We look forward to continued support and teamwork with Real Manage and our community.

Business Response:

Hello *****, and thank you for the positive feedback! We're ecstatic to hear how Edith was able to help your community through its transition, and how Vanessa was able to help an almost completely new Board learn the ropes while managing your community! We'll be sure to pass along your words of praise to the team.

Michelle R on BBB

★★

2 years ago

Business Response:

Michelle R on BBB

★★

2 years ago

Business Response:

Aaron B on BBB

★★

2 years ago

Business Response:

Michelle R on BBB

★★

2 years ago

Business Response:

Aaron B on BBB

★★

2 years ago

Business Response:

Jim W on BBB

★★

2 years ago

Fox Hollow HOA has been with Manager Vanessa at RealManage - Houston since Fall of 2018, and the experience has been very good thus far! RM has a nice software package that stands out when compared to previous management companies.

Business Response:

Thank you for your positive feedback, Jim. We are pleased to hear that your RealManage management team and community manager have been serving your association well and that you feel our management software is robust. We look forward to a continued partnership with you and your community.