RealManage

4.9

★★

838 reviews

|Real Estate| 75093

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4.9

★★

838 reviews

5★765

4★54

3★18

2★0

1★1

767 Reviews4.9Google
34 Reviews4.7BBB
22 Reviews4.9BirdEye
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Reviews(71)

Google Reviews(767)

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Albert Travis W. on BirdEye

★★

2 years ago

Overall the multiple year experience primarily with Rebecca Jones on the BCNPOA and The Fairways boards, it has been truly outstanding, high integrity, professional, timely, and a delight to work with her and her team.

However, the problems we continue to have are the accounting forms, understanding the accounts, reporting docs, and many other financial issues with the main office. Rebecca and her team develop manual reports to satisfy our needs each month. We need to solve the accounting issues and simplify. This has been going on for many many years.

Sharon Reed S. on BirdEye

★★

2 years ago

Great management style and guidance.

Julia o. on BirdEye

★★

2 years ago

Very responsive!

Business Response:

Hi, Julia! Thank you for your honest feedback regarding your experience with RealManage We are pleased to know the Novato team is responsive to your needs and providing you with a positive customer experience. We will be sure to share your comments with the team.

Tom S. on BBB

★★

2 years ago

RealManage seems to have experienced some turn-over issues in the past, which impacted services. It now seems to be correcting those and improving, but the turnaround seems to still be a "work in progress."

Business Response:

Hi, ***! Thank you for your honest feedback regarding your experience with RealManage. We strive to provide the most positive experience to our customers and truly appreciate your comments regarding yours. We will be sure to share your message with the RealManage DFW team.

Tom S. on BBB

★★

2 years ago

Business Response:

Tom S. on BBB

★★

2 years ago

Business Response:

Tom S. on BBB

★★

2 years ago

Business Response:

Tom S. on BBB

★★

2 years ago

Business Response:

Justin on BirdEye

★★

3 years ago

I own 5 properties in Steubing Ranch and have been dealing with Real Manage for years. I own 25 homes and belong to several HOA's and in my opinion I would have rated Real Manage at the bottom of the list. That is until I worked with Cindi Sokoloff on several issues in our neighborhood. The process to getting the needed remediation was slow but that was due to the residents and not Cindi. She stayed on top of the issues and kept me informed pretty periodically about where we were at in remediation's.

Business Response:

Hi, Justin! Thank you for your honest feedback regarding your experience with RealManage. We are pleased to hear that the Cindi has been providing exceptional management service and support to you and your community. We will be sure to pass your words of praise on to her.