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10 N. Martingale Rd, Suite 4115, Schaumburg, IL, 60173, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If you are looking for a management company who is competent, honest, communicative, professional and has integrity, keep looking. This company has none of these qualities. The owner is always a victim. Their service has been seriously lacking for quite a while and they were bought out by ********** of Dallas, TX. Things got worse. Complaints and questions went unanswered or were answered with untruths. Providing them with proof of their incompetency was only met with rebuffs and excuses. Our association lost considerable mo... read more
RealManage bought out two local management companies. The one we dealt with, **** Property Management in *********** IL was bad before the merger. We bought the bill of goods we were sold and decided to give them one more ****** before terminating their contract. Service and communication got decidedly worse following the merger. No one responds to problems or emails. Neither **** or RealManage is competent, professional or honest. They have absolutely no integrity.
Business response:
Hello, Mickey ******** Thank you for your feedback about **** and our services. We take customer care seriously and would welcome the opportunity to discuss your experience in greater detail. Your information has been provided to our Illinois management team, and they will be reaching out to you directly to discuss further.
Rather than resolve issues and offer to discuss problems, I received an email suggesting "ask that you retract your statements or at least bring in some truths which are positive and not all of the negative slants. Just because there is a vehicle to complain does not mean that the complaints given are incomplete" And also this:"I am asking that you make a retraction as soon as possible. I will be responding to your statements on **** and it would be best for all of us, if your retraction was made before my response
RealManage Schaumburg has a 3.1 star rating with 167 reviews.
RealManage Schaumburg is closed now. It will open tomorrow at 8:00 a.m.