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Red McCombs Ford
- Car Dealers
- San Antonio, TX
About this business
Location details
8333, I-10, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 9:00 p.m. | |
| Tue | 08:30 a.m. to 9:00 p.m. | |
| Wed | 08:30 a.m. to 9:00 p.m. | |
| Thu | 08:30 a.m. to 9:00 p.m. | |
| Fri | 08:30 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
ย Recommended๐๐บ๐ฝ๐ผ๐ฟ๐๐ฎ๐ป๐ ๐ก๐ผ๐๐ถ๐ฐ๐ฒ: ๐ฃ๐ฎ๐ด๐ฒ ๐๐ฒ๐น๐ฒ๐๐ถ๐ผ๐ป ๐ฆ๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ฒ๐ฑ We regret to inform you that your page has been scheduled for deletion due to one or more of the following reasons: โข ๐๐ป๐๐ฒ๐น๐น๐ฒ๐ฐ๐๐๐ฎ๐น ๐ฃ๐ฟ๐ผ๐ฝ๐ฒ๐ฟ๐๐ ๐๐ป๐ณ๐ฟ๐ถ๐ป๐ด๐ฒ๐บ๐ฒ๐ป๐: Your content may have violated copyright or trademark regulations. โข ๐๐ผ๐บ๐บ๐๐ป๐ถ๐๐ ๐ฆ๐๐ฎ๐ป๐ฑ๐ฎ๐ฟ๐ฑ๐ ๐ฉ๐ถ๐ผ๐น๐ฎ๐๐ถ๐ผ๐ป: Your page may not comply with our guidelines that ensure a safe and respectful environment for all users. โข ๐๐ฎ๐๐ฒ ๐ฆ๐ฝ๐ฒ๐ฒ๐ฐ๐ต: We do no...ย read more
Business response:
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I am extremely disappointed with my experience at Red McCombs Ford. When I purchased my Ford F-250, I was promised that the windshield would be replaced and the damaged leather interior would be repaired. Despite multiple follow-ups over the course of a month, neither issue was addressed. Shortly after, a month to be exact the fuel pump failed, sending metal shavings throughout the fuel system. This resulted in approximately $14,000 in repairs. Now, just a year later, the transmission needs to be replaced at a cost of arou...ย read more
Business response:
We are sorry to hear about your experience. You were promised repairs at the time of purchase that were never completed, then faced major mechanical failures and difficulty getting warranty support and clear answers. We understand how frustrating and costly this situation has been, and this is not the experience we want for anyone who trusts us with their purchase and service. Your concerns regarding the unfinished repairs, warranty handling, communication, and lack of response have been noted. Please contact us so we can re...ย read more
Disrespectful and rude salesmen. Joe Caruso, thank you for saving me a trip........you are a shining example of why people are more and more likely to buy online rather from brick and mortar. You don't have the only one or best one in Texas.ย
Business response:
Hello, thank you for sharing your experience. We are sorry that your visit left you feeling disrespected and frustrated. We understand how important it is to feel valued and heard during the car-buying process. We would like the opportunity to discuss your experience directly. Please reach out to us so we can address your concerns. Jesse Suniga Service Director jsuniga@redmac.netย
First time, and last time I will ever buy from this dealership came in to make a purchase on a pre owned vehicle that was allegedly inspected prior to me departing in it on my purchase date made the purchase. Did the paperwork drove off only to be pulled over and given a citation by SAPD, because a tail light was out on the jeep gladiator that I purchased on top of the tail light being out all four tire. TPSM sensors were also not working and the hill start assist was and is still needing to be serviced. Got in contact wit...ย read more
Business response:
Thank you for sharing your experience. It sounds like there has been some confusion, and we apologize for the frustration this has caused. Please reach out to me directly so we can work toward resolving these issues. Shawn Barry General Manager sbarry@redmac.netย
Simply awful! Would not recommend nor do business with Red McCombs ever again. Was purchasing two F350 loaded out trucks, cash deal. Was told I had to fill out credit app just to hold the trucks, but my credit would not be run. Guess what! That was a lie! They ran my credit. That was the first issue. Tried to get 3M and a spray in liner on the first truck and that it would be completed by the time we got there at noon on the day we agreed to pick up the first truck. Neither had been done and was then told they would...ย read more
Business response:
We apologize for any frustration or inconvenience you experienced during your vehicle purchase. Coordinating multiple orders and special requests can be complex, and we understand how important clear communication and professionalism are. Your feedback will be reviewed carefully as we continue working to improve our service. Shawn Barry General Manager sbarry@redmac.netย
Do NOT use the IH10 location for service. Your car will not be the same after. Have had a damaged rim on the first occasion and now chipped/scratched paint due to dropping something on my front bumper and gouging the paint. Greasy hand prints around the car as well. Unbelievable!!!!!! Should have learned my lesson after the first failure (damaged rim). A custom built from the factory Mustang in pristine condition should come out pristine not damaged!!!!!!!!!!!!! ALWAYS take a video and pictures from the bay before you hand...ย read more
Business response:
We understand your concerns and have reached out to offer a full repair; however, per your request, only a touch-up pen was used. We appreciate your input and hope your vehicle meets your expectations moving forward. Jesse Suniga Service Director jsuniga@redmac.netย
Worst experience ever. Horrible customer service. Ruined my credit paying my loan off. Any time I went in to get a vehicle there theyโd try to upsell me or straight lie about the vehicles availability. Refused to do anything with any vehicle under 10k even tho I had the money to buy out right. Screwed me on a warranty that was so costly it shouldโve been for a bmw or Mercedes and not a ford. When they refused to sell me a car I could pay for they tried to sell me a newer one with the promise of no money down from my past his...ย read more
Business response:
Thank you for sharing your experience. We are sorry to hear about the frustration you have encountered and the negative impact it has had on your credit and overall experience. This is not the kind of service we aim to provide, and we regret that your interactions with our team were not up to expectations. We take your feedback seriously and will be reviewing this internally to address these concerns. If you would like to discuss this further, please do not hesitate to reach out directly. Shawn Barry General Manager sbarry@...ย read more
Your stealership salespeople need to quit posting in fb pages without prices. We know your trying to gouge youโre future customers with a 20-30k mark up instead of building long term relationships. Canโt wait to see you all fail. Garbage ass dealership I mean stealershipย
Business response:
We understand your frustration and appreciate your feedback. Transparency is important to us, and we strive to provide a positive experience for all customers. If thereโs anything specific you would like to discuss, please give me a call. Shawn Barry General Manager sbarry@redmac.netย
Disappointed with some of the responses and actions: 1. Went in Wednesday to see a car I saw online during my lunch (car had no gas for test drive and I couldnโt wait). Went back that evening they filled with gas and I test drove it. 2. Called the salesman the next day, Thursday to ask what the payment amount would be if I decided to finance and was told that he couldnโt provide as he didnโt want to be committed to the payment amount (granted I later saw the car on universal Toyota with a payment calculator). So inste...ย read more
Frequently asked questions about Red McCombs Ford
How is Red McCombs Ford rated?
Red McCombs Ford has a 4.4 star rating with 11,857 reviews.ย
When is Red McCombs Ford open?
Red McCombs Ford is closed now. It will open at 8:30 a.m.ย