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Red McCombs Ford
- Car Dealers
- San Antonio, TX
About this business
Red McCombs Ford has been providing San Antonio drivers with the Ford sales and service they deserve for decades. We've earned the President's Award for 14 consecutive years and have been named a Ford Elite Dealer. That's how you know you can trust our Ford dealership in San Antonio, TX, to give you the customer experience you deserve. When you want to buy or lease a Ford, or it's time for Ford service, choose Red McCombs Ford!
Location details
8333, I-10, San Antonio, TX, 78230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 9:00 p.m. | |
| Tue | 08:30 a.m. to 9:00 p.m. | |
| Wed | 08:30 a.m. to 9:00 p.m. | |
| Thu | 08:30 a.m. to 9:00 p.m. | |
| Fri | 08:30 a.m. to 9:00 p.m. | |
| Sat | 09:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
After purchasing my brand new 2020 F-150 from Red McCombs, I noticed issues with both key fobs locking and unlocking the vehicle. I didn’t have time to bring the vehicle back since I was stationed in Washington as active duty military. Once I was back in San Antonio, I took the truck in to have it looked at and it was still under warranty thankfully. They determined the receiver was bad so it was replaced which did not fix the issue. They then said they would attempt to order new key fobs to fix the issue, but they were on b... read more
I won’t forget this Red! I offered MSRP+TTL on a car and y’all said no! You wanted $20k Extra <— For market adjustment! (February 2023) Shame on you! The consumer will never forget…
Terrible experience with the service department. 3 weeks without a rental or loaner. Communication wasn’t very good. I was in to repair my sunroof and was left outside in the rain. When I called to check to see if it was inside or out in the rain I was told it’s not that bad it will be fine. I finally get the truck back they delivered it to my job well nope the delivered it to my house so I was still stuck with out it. The interior is filthy from it bing in the rain and the sunroof open. When I asked the service consultant a... read more
Ruben Rodriguez lacks communication skills period. Picked up my car again at the service because it was diagnosed wrong the first time , this time it’s something different I gave them $1400 the first time for diagnosis and to fix it. This time around it was something else that cost $1600 which will cost about $200 anywhere else so I declined the service and wanted to get my car back. After days of non communication from Ruben he finally contacted me after I contacted him so many times and told me my car was ready. When I get... read more
Today is Wednesday and they’ve had my car since last Wednesday. No loaner or rental and obviously no rush either on fixing one part for my not yet 2 yr old car! Very frustrated! Was told it’d be ready today and still waiting!!!!! 😤🤯
I was charged $350 to diagnose a check engine code P0300 and a PCM update. The industry standard for a PCM update is $70 and a basic diagnostic is $150. The service invoice was generic and did not itemize any of the cost. I asked the advisor named Ruben and he claimed the tech charged two hours for the daignostic at $180 per flag rate hour. Ruben advised that the diagnostic returned with no issues for the vehicle and the PCM update would resolve the check engine light. I then pointed out if the diagnostic revealed there we... read more
It’s definitely not the service management team. These guys are stars. However, whoever ordered the parts, and the actual mechanics that possibly might order the parts have a lot to be desired. My back up camera went out in around June of last year I brought my vehicle in in July of last year. we are now coming up on month nine. I did bring my vehicle in about three days ago which will be around February 28 or March 1 of 2023. This was just to find out that the wrong part had been ordered, wrong camera, wrong harnessed. Goin... read more
the schedulers do not check to see If the parts or repairs are available before setting your appointment. twice I've showed up and had to leave after dropping my vehicle off for the day because they didn't even have the part available. I even had to pay out of pocket for a higher priced tire on top of the warranty I already had because they didn't have the covered tire available. expect to be here for several hours. I got a tire changed and it took 3 hours. nothing else but a tire change. I just cannot understand why they sc... read more
I brought my truck F 150 to the dealership on1/2/23 got it out 1/28/23, My service advisor was emailing the wrong email address not calling giving any updates until I call first. Went right back on 1/30/23 still there.. went for oil leak.Said it needed a new valve cover gasket . Roughly $1500 wouldn’t mind if it was done right. Jesse the service manager never call me back not one time, after voicemails went unanswered I finally asked to speak with someone over him. The Assistant GM that I got to speak was very helpful and p... read more
Frequently asked questions about Red McCombs Ford
How is Red McCombs Ford rated?
Red McCombs Ford has a 4.4 star rating with 10,309 reviews.
When is Red McCombs Ford open?
Red McCombs Ford is open now. It will close at 9:00 p.m.