Red McCombs Hyundai Northwest

Jamie O'Neill 

on Facebook

8 months ago

Approved a quote for $629.74. Arrived to pick up the car and the bill was $767.48 with no explanations. After 20 minutes that said the would honor the approved quote, but then charges me $650.22. Call the service manager and said they would correct the charge but was not done on my CC. Said would send a refund check…not proof that has been done. Very scammy fraudulent dealership. UPDATE 01-06-2025: two days later received a credit on my Credit Card. Two further days, Rodrigo (believe to be Service Manager) called a bitched... read more

Sally Bryant 

on Facebook

8 months ago

Service department managers poorly trained. Told me I was eligible for free oil change, then charged $106 and denied that I was told I had a free oil change. I feel they either lie on purpose to get you in, or their service managers are just incompetent. Told them that this was the last time I would use this dealer. 

Russell Kassman 

on Facebook

9 months ago

Two weeks ago, I bought a new Mercedes over $50k at SA Mercedes, wrote them a check (from my California Bank) and drove home in the car. Saturday (12/1), I wanted to buy my niece a car, that she found at this dealership. We went there and Nate, her salesperson, was great at answering all her questions. We wrote the deal and that’s where the “fun” started. For over an hour we negotiated up and back & finally came to an agreement. We were then directed to the “finance office” where I wrote a check on that same California bank... read more

Angelica Barrientez 

on Facebook

a year ago

Communication and lack of service from the service department is the absolute worst. 

Shirley Barrera 

on Facebook

a year ago

I have been trying to contact them about my 2017 Hyundai Tucson that is being repaired at their shop and they do not answer any of my calls. Really frustrating. Bad communication. 

Alfredo Dueñas 

on Facebook

a year ago

My daughter, Maria Duenas, purchased a 2018 Ford Fusion from Red Mccombs Northwest. Merely four days after driving it, the car overheated and stoped. My daughter, who resides alone in San Antonio, Texas, after graduating from university and starting her professional life, has found herself entangled in a significant issue with this car, causing severe economic and psychological distress. She has spent over $2,500 on repairs, including the thermostat system and the water pump. Nevertheless, the car never functioned properly. ... read more

Natasha Unathi 

on Facebook

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Kellie Price 

on Facebook

a year ago

Bought a 2011 Hyundai Sonata on December 23. Battery was dead, but salesman indicated door had inadvertently been left open overnight so it was to be expected. They recharged it and it was fine. He said if it continued to be an issue, bring it back and they'd swap it out. Next morning on Christmas Eve, battery was dead. Jumped it and it was fine, but son needed it for work that evening and didn't want to chance getting stranded on Christmas Eve so he bought a new battery. That night as he was driving home from work, engine ... read more

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