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Red McCombs Superior Hyundai
- Car Dealers
- San Antonio, TX
About this business
Location details
4800 NW Interstate 410 Loop, San Antonio, TX, 78229, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Recommended Recommended Recommended Recommended Recommended
I came in April 2nd to buy a pre-owned 2015 audi a6, my seller was Erick, he made the selling process very quick and easy for us, I got inspection done on the car before it was officially handed off to us, and was told that the inspection came back clean and there was no issues with the car. I drove the car 300 miles and I now have a check engine light caused by Thermostat and HP Fuel Pump, I watched youtube videos and realized its something I could change myself, but I tried reaching out to Erick for help and the technician... read more
Business response:
Thank you for bringing this to our attention. It is important to us that every customer drives away satisfied, and your experience matters greatly. We would like to discuss this further and explore options to assist you. Please reach out to me directly at your earliest convenience to discuss the situation. Fabian Rodriguez General Manager fabianrodriguez@redmac.net
Two weeks ago, I bought a new Mercedes over $50k at SA Mercedes, wrote them a check (from my California Bank) and drove home in the car. Saturday (12/1), I wanted to buy my niece a car, that she found at this dealership. We went there and Nate, her salesperson, was great at answering all her questions. We wrote the deal and that’s where the “fun” started. For over an hour we negotiated up and back & finally came to an agreement. We were then directed to the “finance office” where I wrote a check on that same California bank... read more
Business response:
It looks like your review may have been intended for another business. We strive to provide the best possible service to our customers, and it’s important to us that your feedback is directed to the right place. If you have any questions or need assistance related to our dealership, please feel free to reach out directly. We’re here to help and ensure you have a great experience with us. Raul Melchor General Manager rmelchor@redmac.net
FIND ANOTHER PLACE FOR SERVICE. This place is just as bad as the other Red location. I was told tire was ready and no appointment needed could come whenever and I would get in right away. When I arrive told about 30min and it takes over an HR and 45min to change out one tire. Trash service since the beginning. Lily needs to be better informed and stop wasting peoples time. At some point she decides to approach me again 20 min later to give more excuses even though car isn’t ready. She needs to learn to read a room and know ... read more
Business response:
We apologize for any inconvenience you experienced during your visit, Tiffany. While we aim to provide timely service, there are times when unexpected delays occur, and we regret that this affected your experience. We appreciate your business and value your feedback as we continue to strive for improvement. If you would like to discuss this further, please feel free to contact me directly, and I will be happy to help. Raul Melchor General Manager rmelchor@redmac.net
Over 2 hours for a simple oil change. Had a 1030 appointment and they didn’t even get the vehicle in until after 1130. Still sitting here waiting. Car has 6k miles on it shouldn’t need anything else.
Business response:
Hey Jeremy, thank you for your feedback. I do apologize that the oil change took so long. Saturday mornings are typically the busiest times for us. We do hope you give us another chance in the future. I would like to suggest that if possible afternoons are typically less volume and maintenance services are generally quicker. Raul Melchor General Manager rmelchor@redmac.net
Frequently asked questions about Red McCombs Superior Hyundai
How is Red McCombs Superior Hyundai rated?
Red McCombs Superior Hyundai has a 4 star rating with 2,020 reviews.
When is Red McCombs Superior Hyundai open?
Red McCombs Superior Hyundai is open now. It will close at 9:00 p.m.