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Relax The Back

4.6

About this business

Location details

1048 116th Ave NE, Ste 110, Bellevue, WA, 98004, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.6570 reviews
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Bette O.'s profile image
Bette O. 

Verified by Relax The Back

7 years ago

Still waiting for part from Golden. Poor service. 

mike r.'s profile image
mike r. 

Verified by Relax The Back

7 years ago

total jsrks dont waste time ofr money at this store!!!!!!!!!!!!!! 

Lily K.'s profile image
Lily K. 

Verified by Relax The Back

8 years ago

Great customer service after we understood your limited delivery schedule. Thank you for accommodating the time on the day of the delivery. 

Lois B.'s profile image
Lois B. 

Verified by Relax The Back

8 years ago

The experience at the store with David was fine. I did have a problem with delivery. David had said approximately three weeks. At four weeks, I called and was told the chair was on its way. I waited another two weeks and heard nothing. I finally called again and left David a message saying I was getting a bit frustrated with no work. He called me back and apologized saying they had been having problems with the company making my chair. I would not have gotten as irritated if I had received a pro-active phone call sayi... read more

Gerald B.'s profile image
Gerald B. 

Verified by Relax The Back

8 years ago

The sales staff were friendly and helpful, the purchase at the store including the white glove service was great. We were promised the chair would be delivered in 6 weeks. At 6 weeks it had not left PA yet; it left PA at 8 weeks. Now at 10 weeks it just left SoCal. We were told it would take 2 weeks to get to us in Alaska once it reaches Seattle. We know the barge from Seattle to our town takes 3 days. We are hoping it doesn't get shipped to Anchorage first. We told the sales staff about the barge service from Seattle;... read more

Donna H.'s profile image
Donna H. 

Verified by Relax The Back

8 years ago

Delivery of cushion was 2 weeks late. RTB does not follow up on customers orders or communicate when orders are going to be delivered late. Customer had to initiate all communication re: date of delivery. Employees could help in this regard as they are standing around waiting for customers to come through the door. The cushions we ordered are excellent. They are made of high quality materials and provided the comfort we were hoping for. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.6 star rating with 570 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.