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Relax The Back
- Furniture Stores
- Southlake, TX
About this business
Location details
2175 E Southlake Blvd, Ste 150, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Sean was the greatest. Very professional. The delivery service were good but did not cover their shoes and got grease on our carpet. We spent about 4 hours working on it. We are waiting a couple of days how it turns out. It is light carpet.
The gentleman at the store was very helpful. I explained the issues I had experienced in the past, and he helped me to find an office chair that would help prevent them from occurring in the future. He also gave me tips on adjusting my chair and desk to help. It was a great experience!
Business response:
Angela, Thank you for your 5 star review and for your kind words. We take time to listen to our customers and provide ergonomic solutions.
Great explanation to show the differences between the various types of office chairs.
Business response:
Randy, We take pride in our knowledge of our ergonomic office chairs. We'll fit the right chair for your needs.
Experience beyond expectations I purchased this mattress and I must admit I was initially skeptical, but it turned out to be an exceptional choice. The comfort and quality truly exceeded my expectations. A special thanks to Debbie and Murray: knowledgeable, helpful, and able to guide me professionally through every stage of the purchase process. Impeccable service that truly makes a difference.
Business response:
We are delighted to hear your experience exceeded expectations. We're thrilled to know their guidance made a difference. Thank you, Carol!
Sean had the best customer service! He listened to my issue, brainstormed solutions, and solved my problem. Great products and great staff!!!
Business response:
Audrey, Thank you for your compliment and the 5 star review. Sean is patient and great.
sales representative at Relax The Back was very knowledgeable and helpful in offering best alternatives for our changes needed in bed support.. My only suggestion is related to a tempurpedic company policy of charging delivery charges when purchasing a different support platform for an existing tempurpedic mattress. We upgraded to a new mattress approximately two years ago. This was our second tempurpedic purchase. When we received we did not realize that over the years the product had made significant enhancements and was n... read more
Business response:
Mrs. Floyd. Thank you for your 5 star review. We try our best to minimize delivery expenses but fuel and 2 men delivery make it very challenging. We actually lose money at $90.00 for 2 hours and 2 men for the delivery.
Sean was very helpful in giving me information on the Casper adjustable frame. My husband had back surgery and I needed delivery quickly. I called Monday morning and he was able to get one installed that same afternoon! Amazing! We love it and my husband likes the ability to take the pressure off his lumbar area.
Business response:
Lynn, Thank you for your 5 star review. Sean is fantastic and we'll do everything we can to assist our customers.
Sean was very helpful and knowledgeable. We would definitely buy from this place again. Thanks for helping us buy our new chair.
Business response:
Travis, Thank you for your purchase and the 5 star review. Sean is great.
Sean waited on us and was very helpful explaining all of the features of the chairs. He offered some alternatives that we wouldn't have considered otherwise. At no time did we feel pressured to make a purchase.
Business response:
Mr. Pugliese, Thank you for your kind words about Sean. He is fantastic and I hope you enjoy your recliner.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 179 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.