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Relax The Back
- Furniture Stores
- Southlake, TX
About this business
Location details
2175 E Southlake Blvd, Ste 150, Southlake, TX, 76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
They have a wide variety of office chairs for customers to try and staff was patient and helpful in advising on the different models available. A pleasant experience and this place is worth a visit if you are looking for office chairs.
Business response:
Warner, We greatly appreciate your feedback about our wide chair office chair selection and patient staff. Your positive experience matters to us.
Sean Ryan was gracious and very helpful in assisting me with a standing desk for my son in Southlake TX as a birthday gift. Mr. Ryan was very generous with his time in going over the features of 2 standing desk options. Relax the Back’s competitive pricing made the selection affordable and of great value. Thanks to Mr. Ryan for the great service and hoping this will be my son and his wife’s go-to store for their home needs here in Southlake where they have become recent residents from Midland TX. Sincerely, Walter Gardiner
Business response:
Mr. Gardner, We are thrilled to hear about Sean Ryan's exceptional service with your standing desk selection. We match on line prices but with better service.
Sean was very knowledgeable in explaining the different attributes of pillows for my neck. He allowed me to take home a store pillow and try for several days to determine how my neck responded to it. Very nice store and was easy to find.
Business response:
Dee, Your positive experience with Sean's knowledgeable pillow guidance is available when you visit us. Thank you for your review.
Sales personnel did a great job
Business response:
Hal, We are honored to hear our sales team provided excellent service. Thank you for recognizing their efforts.
Great service. They understand mattresses and give you detailed, accurate information and advice about everything, from the way the mattresses are assembled to the materials used. They went out of their way to provide exactly what I wanted at a very fair price.
Business response:
Rosario, We are excited to hear about your excellent experience with our detailed mattress guidance and fair pricing.
Sean was very helpful and informative about all the recliners. He was also very patient as it took me forever to decide. My only complaint/concern now is how long it is supposed to be before it will be delivered! Sean indicated it might be up to 8 weeks! And, I was told the chair would be delivered to me. After reviewing the sales receipt I see this comment: “Customer to collect from Irving Warehouse”. This was never mentioned. I understood it would be delivered to me in Granbury!
Business response:
Karen, Your zero gravity lift chair is custom made in Pennsylvania. That's why it takes 8 weeks If it gets in sooner, we'll deliver it to you asap. Also, We receive our products in our Irving warehouse. We will deliver your lift chair to your home with white glove service.
Very professional sales person
Business response:
Ricardo, We are glad to hear our sales team provided professional service. Your positive experience matters to us. Thank you.
Always a quality product reliable service. I always find everyone here so helpful and friendly.
Business response:
Carol. Thank you for your kind words.Thank you, Carol! We are thrilled to hear about your positive experience with our quality products and reliable service.
Salesman knew his products, and helped me with two products I purchased.
Business response:
Cheek, We thank your positive feedback about our knowledgeable salesman and successful product selection experience.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 162 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.