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Relax The Back
- Furniture Stores
- Burlington, MA
About this business
Location details
85 Middlesex Turnpike, Suite 3030, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified by Relax The Back
My wife and I recently visited Relax The Back for a couple of chairs. The help we received from Annie was exemplary. Her knowledge, ability to answer technical questions and overall attentiveness to us as customers helped us to make an educated purchase. Jullian later assisted us with the purchase and special delivery and set-up requirements. Everything went off without a hitch, the new chairs were delivered and the old chairs carefully removed. We highly recommend the whole team at Relax The Back Store in Burlington!
Verified by Relax The Back
Annie is GREAT! Knowledgeable, friendly, and no heavy sales pressure. Bought 2 Human Touch chairs, the chairs alleviated my sciatic nerve pain over the course of a few months. Fantastic products and excellent service at the Burlington store.
Business response:
Thank you so much for the kind words. Annie is one of the best, so I'm not surprise that she was able to assist you with your purchase of two Zero Gravity Recliners. We are always here to assist you in selecting wonderful products that will improve your life, so we hope to see you soon!
Verified by Relax The Back
Great customer service. Very helpful in directing me to the product that best suited my needs.
Business response:
Hi Marcy, We work diligently in always making sure to match the absolute best product to a clients needs so I'm glad we were able to do so with you as well. We look forward to having you as a valued client for many years to come!
Verified by Relax The Back
Annie was very attentive and knowledgeable regarding the product I was looking to purchase. Her knowledge of the product, and friendliness, made my decision easy to purchase the chair. Thanks Annie!
Business response:
Hi Russell, Thank you for your positive feedback regarding the outstanding service provided by Annie. It's great to hear that she was able to share her deep understanding of of our products and the many benefits they provide. We very much look forward to serving you again!
Verified by Relax The Back
This is by far the best customer service experience I have had in a very long time. Both Julien and Annie were extremely knowledgeable and Annie patiently guided me to the exact chair that was best for me. Thanks to both of them.
Business response:
Hi Kevin, Thank you for letting us know that you enjoyed the experience our team gave you. We pride ourselves in offering knowledgeable service to guide you to making the best product selection possible. Thank you so much for your patronage, and we look forward to doing business with you again!
Verified by Relax The Back
Annie was very helpful and competent and knew all about the products. I went in specifically for a desk chair. It was a very efficient check out once our customized chair was established.
Business response:
Jesse, Thank you for the 5-star review of Annie and her knowledge of how to customize a chair to fit your needs. We work diligently to provide excellent product knowledge so that you can select the right product for your needs. We are here to assist you once again should you be looking for a Zero Gravity Recliner, Massage Chair, Sleep solution, and more. Thank you so much for your patronage, and we look forward to doing business with you again!
Verified by Relax The Back
My husband and I had the opportunity to speak with both Annie and Jullian in our search for new office chairs. I can’t say enough about how knowledgeable each of them is. My husband has a back problem and Annie and Jullian were able to suggest several possible directions that he could go in to address his back issue. They were both a real pleasure to work with. No pressure - just a genuine interest in helping us make the right decisions for us.
Business response:
Thank you Phyllis. We pride ourselves on delivering education to assist you in identifying the best possible product solutions to meet your needs. Annie and Jullian are experts, so I'm glad that they were able to assist in your husbands journey back to feeling pain free. Please let us know if there is ever anything else that we can do for you. We are here anytime to help.
Verified by Relax The Back
The staff at this store are very knowledgeable, helpful, and friendly. They are very willing to help you find what you need and then show you how to utilize it. Great people.
Business response:
Thank you for your feedback, Donald. We love serving our clients by providing knowledge to assist them in finding the perfect product. We are here for you should you have any post-purchase questions, and look forward to serving you again!
Verified by Relax The Back
Responsive, congenial and effective service whether a large or small purchase
Business response:
Hi Thomas, Thank you for the review of our service. We work hard to make sure that clients searching wellness solutions large or small receive our utmost attention and quality service. We appreciate your patronage, and look forward to doing business with you again!
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 441 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 6:00 p.m.