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Relax The Back

4.8

About this business

Location details

85 Middlesex Turnpike, Suite 3030, Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8441 reviews
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Bruce F.'s profile image
Bruce F. 

Verified by Relax The Back

5 years ago

Easy to recommend RTB - Burlington. Bought a lift/recliner for my wife. So happy to see her actually relaxing properly and comfortably. The sale went smoothly, totally informative. Delivery was on time and very efficient.Therapist was overwhelmed with how quickly wife was able to adapt and not require assistance getting out of a chair. 

Business response:

Thank you so much! 

Amy H.'s profile image
Amy H. 

Verified by Relax The Back

5 years ago

Nancy and Jullian at the Burlington, MA store, gave me the best possible service. They went out of their way to check in with me often, and Jullian hand-delivered my chair and foot stool on the day I requested. I especially loved the 2 hand-written notes from Nancy. To receive such caring customer service during a pandemic, is truly something. Thanks Nancy and Jullian!!! 

Business response:

Your are most welcome Any! It was our pleasure to help. 

Pu-ning C.'s profile image
Pu-ning C. 

Verified by Relax The Back

5 years ago

The man that helped us provided great customer service. 

Business response:

Thank you! 

Anne Z.'s profile image
Anne Z. 

Verified by Relax The Back

5 years ago

Superior customer service 

Business response:

Thank you Anne. We always try to provide great service to our customers. 

Michael T.'s profile image
Michael T. 

Verified by Relax The Back

5 years ago

Nancy was an amazingly helpful 

Business response:

Thanks very much!! 

Rosemarie F.'s profile image
Rosemarie F. 

Verified by Relax The Back

5 years ago

Excellent Customer Service. Nancy was knowledgeable, friendly, patient and exceptionally helpful throughout my buying experience. Additionally, Nancy spent an inordinate amount of time making sure my purchase was exactly right for me. I will return for other purchases. 

Business response:

Thank you Rosemarie. I'm happy to help. 

Joan S.'s profile image
Joan S. 

Verified by Relax The Back

5 years ago

Great and great customer service, especially in the middle of the coronavirus pandemic. 

Business response:

Thank you for your kind words Joan! 

Brigitte M.'s profile image
Brigitte M. 

Verified by Relax The Back

5 years ago

Great customer service. Loved designing my Humanscale Freedom office chair with Nancy. She thought of everything. It arrived when she told me. I am very happy with my chair. 

Business response:

Thank you very much, Brigitte. Take care. 

Patricia C.'s profile image
Patricia C. 

Verified by Relax The Back

5 years ago

Excellent service (dealt with both Nancy and Andrew)....love my chair...and I’m a happy camper! 

Business response:

Thank you Patricia!! 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 441 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 6:00 p.m.