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Relax The Back

4.8

About this business

Location details

85 Middlesex Turnpike, Suite 3030, Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8441 reviews
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Steve S.'s profile image
Steve S. 

Verified by Relax The Back

7 years ago

Sales rep was very friendly and extremely helpful. 

Business response:

Thanks Steve! 

Jeff B.'s profile image
Jeff B. 

Verified by Relax The Back

7 years ago

All the employees were great from the manager down to the delivery repair guys ! Thanks so much 

Business response:

Thanks very much Jeff! 

Mary Ann J.'s profile image
Mary Ann J. 

Verified by Relax The Back

7 years ago

Nancy Hendrickson was great..She knew her inventory and answered all the questions about the chairs. With her help we picked the perfect chair for my Husband and I. We felt no pressure to purchase. We were very comfortable with her. I can't recommend Nancy more highly. She followed up with a few calls to make sure all was well and to make sure we knew that she will be there if anything is needed in the future.. 

Business response:

Thanks ever so much Mary Ann. We miss seeing you :) 

Kellye E.'s profile image
Kellye E. 

Verified by Relax The Back

7 years ago

The Store Manager, Nancy Hendrickson, was knowledgeable, efficient, and helpful. After purchase, she followed up to make sure the mattress was delivered to our satisfaction. I highly recommend Relax the Back in Burlington. 

Business response:

Thank you Kellye. It's nice to know you are sleeping comfortably! 

Stephanie D.'s profile image
Stephanie D. 

Verified by Relax The Back

7 years ago

Have shopped here twice in the past two months. Store was recommended by my therapist. Purchased a cushion for my car and a backwedge as I have back and leg issues. Then today I purchased another seat cushion, a pillow that is mite resistant and cool to the touch, a self inflatable back cushion for travel, and a foot stool to be used while sitting. Received excellent service...Brian is very professional and knowledgeable. Important to know purchases can be returned within 30days for cash or exchange if items are in go... read more

Business response:

Thank you Stephanie. We are so pleased that you are happy with your purchases. 

Beverly S.'s profile image
Beverly S. 

Verified by Relax The Back

7 years ago

Nancy was a real pleasure to deal with. She was informative, personable and knew her all the products in the store very well. 

Business response:

Thank you Beverly. It was a pleasure to work with you! 

Rochelle Z.'s profile image
Rochelle Z. 

Verified by Relax The Back

7 years ago

extremely accommodating. 

Business response:

Thank you Rochelle. 

Steven G.'s profile image
Steven G. 

Verified by Relax The Back

7 years ago

The staff at this particular store is superb!!! I brought a chair in for repair that was purchased a few years ago at a different franchisee's store and Nancy accepted the repair no questions asked. She and Shelly and Brian could not be more helpful. They are courteous, friendly and knowledgeable of the Lifeform chair products and my experience with each of them was excellent. 

Business response:

Thank you ever so much Steven. We like you too! 

Tom C.'s profile image
Tom C. 

Verified by Relax The Back

8 years ago

Great customer service. Much, much better than Sleepys where I purchased the last Temperpedic pillow. Thank you very much for your assistance. 

Business response:

You are so welcome! We love helping people sleep better :) 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 441 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.