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Relax The Back

4.8

About this business

Location details

85 Middlesex Turnpike, Suite 3030, Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8441 reviews
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Lauren T.'s profile image
Lauren T. 

Verified by Relax The Back

8 years ago

Superb customer service 

Business response:

Thanks Lauren - that is our goal! 

Dave G.'s profile image
Dave G. 

Verified by Relax The Back

8 years ago

I bought a tempurpedic mattress from Brian. He was friendly and knowledgeable, and waited patiently while I tried out every mattress in the store. I am very happy with the mattress. Their delivery company is terrible. The delivery was delayed on two separate occasions by a total of four days, and one of the times they didn't bother to call me to let me know. 

Business response:

We are working very hard to correct delivery issues. Thank you for your patience. 

Larry And Elaine G.'s profile image
Larry And Elaine G. 

Verified by Relax The Back

8 years ago

Nancy was incredibly informative . We relied on her to guide us through the purchase. 

Business response:

I enjoyed helping you very much! 

Rebecca E.'s profile image
Rebecca E. 

Verified by Relax The Back

8 years ago

I needed immediate help and overnight delivery. The owner and staff made it happen and we're so pleased with the product. Best service, ever! 

Chirag D.'s profile image
Chirag D. 

Verified by Relax The Back

8 years ago

Brian is genuinely a good person and there service is beyond great. 

Judy K.'s profile image
Judy K. 

Verified by Relax The Back

8 years ago

Great individualized attention. No pressure and ability to sample all the equipment. Patient assistance and comfortable environment. Well stocked store. 

Larry G.'s profile image
Larry G. 

Verified by Relax The Back

8 years ago

Brian and Nancy were quite simply "wonderful sales representatives" Buying a specialty chair in the price range of a "good quality used car"... one would expect some sales pressure. Not in this store...I found there was absolutely NO pressure,only great product knowledge, patience,and a lot of friendly helpfulness!! They answered all of my questions (and I asked a LOT),addressed all my concerns, and provided me all the correct, and valuable, information I needed...to make an important decision. I purchased a beautiful chair... read more

Lynn G.'s profile image
Lynn G. 

Verified by Relax The Back

8 years ago

I had ruptured 2 discs in my lower back 2 years ago, had emergency surgery and now I love this store!!! THANKS FOR HELPING ME SLEEP!!! 

Lia P.'s profile image
Lia P. 

Verified by Relax The Back

8 years ago

I was excited to see a store in that plaza, not being from around there. I knew exactly what I was going to buy, I went in, the woman at counter was very nice, and I left. Love my product. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 441 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.