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Relax The Back

4.8

About this business

Location details

85 Middlesex Turnpike, Suite 3030, Burlington, MA, 01803, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.8441 reviews
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Keith K.'s profile image
Keith K. 

Verified by Relax The Back

8 years ago

Excellent customer service! 

Business response:

Thank you Keith. That is always our goal. 

Paul M.'s profile image
Paul M. 

Verified by Relax The Back

8 years ago

Great service and follow-up. 

Business response:

Thank you Paul. 

Stephen D.'s profile image
Stephen D. 

Verified by Relax The Back

8 years ago

Friendly, helpful and attentive service 

Business response:

Thank you Stephen! 

Janet G.'s profile image
Janet G. 

Verified by Relax The Back

8 years ago

Excellent customer service and guidance around selections and choices. 

Business response:

We are pleased we could help you. Thanks so much! 

Jane B.'s profile image
Jane B. 

Verified by Relax The Back

8 years ago

Very helpful and knowledgeable. 

Business response:

Thanks very much Jane. 

Beth C.'s profile image
Beth C. 

Verified by Relax The Back

8 years ago

I visited the Burlington store last Friday, 4 weeks into a lower back pain saga. Shelley was fantastic at setting me up with equipment to rest my back comfortably and read, a LaFuma chair and wedge system. She also coached me on the best way to sit while on a train or driving. She provided theory and not only technique. She spent 1:45 minutes with me and it is the single most positive intervention that I've had since my back pain started in mid January. This store and its staff member delivered the highest quality of servi... read more

Business response:

Thanks very much for your kind words Beth. We always strive to provide the best service to our customers. 

Mark S.'s profile image
Mark S. 

Verified by Relax The Back

8 years ago

Great service took time to try various products 

Business response:

Thank you Mark. We encourage customers to be comfortable taking all the time they need. 

Lynne M.'s profile image
Lynne M. 

Verified by Relax The Back

8 years ago

I purchased an Inada DreamWave chair. I use it every day and love it! The store manager Nancy was very helpful and after my chair was delivered followed up with a phone call to make sure I was happy with the chair and, also, the delivery and set-up process. I The technicians/delivery men who did the set up made sure that the chair was placed just as I wanted it and went thru a series of diagnostic tests to ensure that everything was functioning correctly. I'm very happy and highly recommend this store . 

Business response:

Thank you ever so much Lynne. Enjoy those wonder massages! 

Peter R.'s profile image
Peter R. 

Verified by Relax The Back

8 years ago

I felt I was talking to a family member and not a sales associate. The gentleman that helped me gave me all the options of all the chairs I was considering purchasing and never did I feel pressured to buy. The recliner I did purchase is absolutely fantastic. My back pain I always felt is gone and I am very happy with not just the recliner but the entire process right down to the delivery of the chair to my home. Excellent choice if you want and expect only the best! 

Business response:

We are so pleased to hear that your back pain is gone - that is always the goal. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 441 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.