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85 Middlesex Turnpike, Suite 3030, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified by Relax The Back
Excellent customer service!
Business response:
Thank you Keith. That is always our goal.
Verified by Relax The Back
Great service and follow-up.
Business response:
Thank you Paul.
Verified by Relax The Back
Friendly, helpful and attentive service
Business response:
Thank you Stephen!
Verified by Relax The Back
Excellent customer service and guidance around selections and choices.
Business response:
We are pleased we could help you. Thanks so much!
Verified by Relax The Back
Very helpful and knowledgeable.
Business response:
Thanks very much Jane.
Verified by Relax The Back
I visited the Burlington store last Friday, 4 weeks into a lower back pain saga. Shelley was fantastic at setting me up with equipment to rest my back comfortably and read, a LaFuma chair and wedge system. She also coached me on the best way to sit while on a train or driving. She provided theory and not only technique. She spent 1:45 minutes with me and it is the single most positive intervention that I've had since my back pain started in mid January. This store and its staff member delivered the highest quality of servi... read more
Business response:
Thanks very much for your kind words Beth. We always strive to provide the best service to our customers.
Verified by Relax The Back
Great service took time to try various products
Business response:
Thank you Mark. We encourage customers to be comfortable taking all the time they need.
Verified by Relax The Back
I purchased an Inada DreamWave chair. I use it every day and love it! The store manager Nancy was very helpful and after my chair was delivered followed up with a phone call to make sure I was happy with the chair and, also, the delivery and set-up process. I The technicians/delivery men who did the set up made sure that the chair was placed just as I wanted it and went thru a series of diagnostic tests to ensure that everything was functioning correctly. I'm very happy and highly recommend this store .
Business response:
Thank you ever so much Lynne. Enjoy those wonder massages!
Verified by Relax The Back
I felt I was talking to a family member and not a sales associate. The gentleman that helped me gave me all the options of all the chairs I was considering purchasing and never did I feel pressured to buy. The recliner I did purchase is absolutely fantastic. My back pain I always felt is gone and I am very happy with not just the recliner but the entire process right down to the delivery of the chair to my home. Excellent choice if you want and expect only the best!
Business response:
We are so pleased to hear that your back pain is gone - that is always the goal.
Relax The Back has a 4.8 star rating with 441 reviews.
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.