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Relax The Back
- Furniture Stores
- Burlington, MA
About this business
Location details
85 Middlesex Turnpike, Suite 3030, Burlington, MA, 01803, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Verified by Relax The Back
Knowledgeable people who sincerely want you to be happy with the product. Very helpful in making a decision.
Verified by Relax The Back
The sales lady who helped me, Nancy I believe, was so welcoming when I arrived in the store and then I had a ton of questions which she answered with great knowledge and professionalism. We are absolutely loving our Teeter Contour L5 Inversion Table. I would absolutely recommend this store and product to anyone considering buying an inversion table. I've been experiencing lower back pain for almost 5 years now and writhin 3 months it is almost completely gone. This is the best investment I've ever made in a piece of gym equi... read more
Verified by Relax The Back
Thank you for your excellent customer service. I cannot thank you enough. You solved my problem long distance, and I appreciated it.
Verified by Relax The Back
I haven't received a report yet from Chris regarding his visit to my office in Haverhill and his recommendations
Business response:
Hi Patty, I think you received the response the same day you wrote this? And you and I have communicated since. It is my sincere hope that you are now pleased with our assistance.
Verified by Relax The Back
Staff is great & very helpful. Products not so much. Expensive chair, not that comfortable.
Business response:
Sandra - I'm so sorry to hear that you aren't comfortable. Please call us. We haven't helped you yet if you aren't comfortable!
Verified by Relax The Back
Nice store with good selection. Staff very helpful, but I will return the product (sacroease) because it is somewhat lopsided - the hinges are tilted and when you sit in it it’s very noticeable.
Business response:
Cathy - we have never seen this happen before and as discussed, we will replace it with another when you can get back in. This is a reliable vendor with quality products that genuinely help. I'm sure we'll be able to make it right and get you properly supported.
Verified by Relax The Back
Lots of wait time. Pillow only semi comfortable. . .
Verified by Relax The Back
The pillow I bought was on sale, so I was told it could not be returned. Although I am at least 5' 10" tall the salesman sold me a pillow that was designed for people under 5' 4". I should have checked the box myself before leaving the store, but I made the mistake of trusting that the salesman would give me the right size.
Business response:
Mark - we do not take pillows back because it is not hygienic. Not because of a sale. However, we are unhappy if you are unhappy. Please bring the pillow in and see me. Nancy
Verified by Relax The Back
Don’t like it. Can’t get it to stay on my chair. Keeps moving so not helping my back. Might be making it worse
Business response:
Hi Maura - please contact the store and we will assist you in resolving the issue ASAP!
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.8 star rating with 441 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open at 10:00 a.m.