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840 Willow Rd, Suite F, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
Customer service and product knowledge was great. Your people were able to get me a discount that I didn't know was available. Even though a battery and extra leather weren't with the delivery, the store representatives followed up and had it to me in days. In addition, they called several times to see if I had any problems. Keep up the good work. I will go back.
Business response:
Hi John, Thank you for the 5 stars. Its great to know you are happy with your purchase. We appreciate your business and taking the time to write a review. If we can be of service in the future, please let us know. All the Best, Steve McCoy -Sales
Verified by Relax The Back
I couldn't give a 5 because almost nothing is Perfect. Relax the Back is close. I was Happy with the service and advice I received and feel I got a good deal on the chair I purchased. Their return policy also seems to be more than adequate. I would definitely go back to them for my next purchase and I recommend them to anyone who wants to buy a quality product and is not just shopping for something cheap.
Business response:
Hi Ron, Thank you for the 4 stars. We will continue to strive for perfection. Happy to know you are enjoying your chair. We appreciate your business. if we can be of service in the future , please let us know. All the Best, Steve McCoy-Sales
Verified by Relax The Back
Great service, they provided a hassle free exchange that rolled out effortlessly. It was worth the 2 plus hour trip from WI to do business with them. I've used my chair multiple times everyday since I bought it in Dec. 2019 Brad Wilkins
Business response:
Hi Brad, Thank you for the 5 star review. We are glad to know you are enjoying your chair. We appreciate your business. If we can be of service in the future, please let us know. All the Best, Steve
Verified by Relax The Back
Very knowledgable and helpful customer service!
Business response:
Hi Diane, Thanks for the 5 stars. We appreciate your business and taking the time to write a review. If we can be of service in the future, please let us know. All the Best, Steve McCoy-Sales
Verified by Relax The Back
Diane Dougherty excellent
Business response:
Diane, Thank You
Verified by Relax The Back
Great customer service. Tim was extremely helpful.
Business response:
Dear Leona, Thank you for your 5 Star review of Tim at our Clybourn location!
Verified by Relax The Back
Great service
Business response:
Chris, Just let us know how we can earn that 5 star.
Verified by Relax The Back
I am a repeat customer at this store. They know their products well and do a great job explaining the many different options!
Business response:
Thank you Greg for your repeat patronage and your review of your experience!
Verified by Relax The Back
You need to go to the best places to get the best product. This company is one of the best I’ve ever dealt with. The staff is very knowledgeable ,friendly and helpful. They know what works. They don’t sell any gimmicks or junk.
Business response:
Dear Glen, We really appreciate your words and sharing your point of view with others! Thanks for the 5 Stars!
Relax The Back has a 4.8 star rating with 611 reviews.
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.