Relax The Back's cover image

This profile has been claimed by the business owner or representative.

Relax The Back

4.8

About this business

Location details

840 Willow Rd, Suite F, Northbrook, IL, 60062, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8611 reviews
Select a rating
John C.'s profile image
John C. 

Verified by Relax The Back

6 years ago

Customer service and product knowledge was great. Your people were able to get me a discount that I didn't know was available. Even though a battery and extra leather weren't with the delivery, the store representatives followed up and had it to me in days. In addition, they called several times to see if I had any problems. Keep up the good work. I will go back. 

Business response:

Hi John, Thank you for the 5 stars. Its great to know you are happy with your purchase. We appreciate your business and taking the time to write a review. If we can be of service in the future, please let us know. All the Best, Steve McCoy -Sales 

Ron O.'s profile image
Ron O. 

Verified by Relax The Back

6 years ago

I couldn't give a 5 because almost nothing is Perfect. Relax the Back is close. I was Happy with the service and advice I received and feel I got a good deal on the chair I purchased. Their return policy also seems to be more than adequate. I would definitely go back to them for my next purchase and I recommend them to anyone who wants to buy a quality product and is not just shopping for something cheap. 

Business response:

Hi Ron, Thank you for the 4 stars. We will continue to strive for perfection. Happy to know you are enjoying your chair. We appreciate your business. if we can be of service in the future , please let us know. All the Best, Steve McCoy-Sales 

Brad W.'s profile image
Brad W. 

Verified by Relax The Back

6 years ago

Great service, they provided a hassle free exchange that rolled out effortlessly. It was worth the 2 plus hour trip from WI to do business with them. I've used my chair multiple times everyday since I bought it in Dec. 2019 Brad Wilkins 

Business response:

Hi Brad, Thank you for the 5 star review. We are glad to know you are enjoying your chair. We appreciate your business. If we can be of service in the future, please let us know. All the Best, Steve 

Diane G.'s profile image
Diane G. 

Verified by Relax The Back

6 years ago

Very knowledgable and helpful customer service! 

Business response:

Hi Diane, Thanks for the 5 stars. We appreciate your business and taking the time to write a review. If we can be of service in the future, please let us know. All the Best, Steve McCoy-Sales 

Diane D.'s profile image
Diane D. 

Verified by Relax The Back

6 years ago

Diane Dougherty excellent 

Business response:

Diane, Thank You 

Leona D.'s profile image
Leona D. 

Verified by Relax The Back

6 years ago

Great customer service. Tim was extremely helpful. 

Business response:

Dear Leona, Thank you for your 5 Star review of Tim at our Clybourn location! 

Chris Y.'s profile image
Chris Y. 

Verified by Relax The Back

6 years ago

Great service 

Business response:

Chris, Just let us know how we can earn that 5 star. 

Greg C.'s profile image
Greg C. 

Verified by Relax The Back

6 years ago

I am a repeat customer at this store. They know their products well and do a great job explaining the many different options! 

Business response:

Thank you Greg for your repeat patronage and your review of your experience! 

Glen S.'s profile image
Glen S. 

Verified by Relax The Back

6 years ago

You need to go to the best places to get the best product. This company is one of the best I’ve ever dealt with. The staff is very knowledgeable ,friendly and helpful. They know what works. They don’t sell any gimmicks or junk. 

Business response:

Dear Glen, We really appreciate your words and sharing your point of view with others! Thanks for the 5 Stars! 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 611 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.