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Relax The Back

4.8

About this business

Location details

840 Willow Rd, Suite F, Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8611 reviews
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Larry D.'s profile image
Larry D. 

Verified by Relax The Back

6 years ago

Robyn and her staff are best! They provide great guidance in selecting products for both our home and my business and first class customer service and follow up around our purchases. Their delivery and setup crew are friendly and knowledgeable and make sure we know all the settings and adjustments before they go. 

Business response:

Dear Larry, Thank you for your 5 star rating of our Northbrook Team! Robyn, Dave and Lew are very knowledgeable and care a great deal about each and every customer! I will pass on your compliments! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Sharon N.'s profile image
Sharon N. 

Verified by Relax The Back

6 years ago

Excellent customer service. Great selection of products. The people here really go out of their way to make sure you get what you need. I would definitely shop here again. 

Business response:

Thank you for your kind 5-star review. We are so happy to hear that you had a wonderful experience at our Northbrook location. Please let me know if we can do anything else for you! You can contact me directly! Kind regards, Tim Stanley Relax the Back - Sales Team Tims@relaxtheback.net 

Dr. S.'s profile image
Dr. S. 

Verified by Relax The Back

6 years ago

Great in every way. Love the people and love the products 

Business response:

Dear Dr. S, Thank you for your 5 star rating of our Northbrook Team! Robyn, Dave and Lew are very knowledgeable and care a great deal about each and every customer! I will pass on your compliments! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Pam R.'s profile image
Pam R. 

Verified by Relax The Back

6 years ago

Great customer service! They really care!! 

Business response:

Dear Pam, Thank you for your 5 star rating of our Northbrook Team! Robyn, Dave and Lew are very knowledgeable and care a great deal about each and every customer! I will pass on your compliments! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Jeanne S.'s profile image
Jeanne S. 

Verified by Relax The Back

6 years ago

excellent salesperson. 

Business response:

Thank you for your kind 5-star review. We are so happy to hear that you had a wonderful experience at our Northbrook location. Please let me know if we can do anything else for you! You can contact me directly! Kind regards, Tim Stanley Relax the Back - Sales Team Tims@relaxtheback.net 

Donna M.'s profile image
Donna M. 

Verified by Relax The Back

6 years ago

Excellent service 

Business response:

Thank you for your five-star review of our Clybourn store! I’m glad that you are happy with your service from our staff. If there is anything we can do for you in the future please don't hesitate to stop by or reach out directly! Regards, Tim Stanley, Relax the Back Sales Team, tims@relaxtheback.net 

Brenda J.'s profile image
Brenda J. 

Verified by Relax The Back

6 years ago

The massager is working out great 

Business response:

Brenda, Thank you for your 5-star review. We are happy to hear that you are enjoying your purchase. If there is anything we can do for you in the future, please don't hesitate to stop by or reach out directly! Regards, Tim Stanley, Relax the Back Sales Team, tims@relaxtheback.net 

Jane D.'s profile image
Jane D. 

Verified by Relax The Back

6 years ago

I have been a customer for years, and today I had the best experience. The customer service, led by Karina the manager, is vastly improved. Dominique answered my questions on line and set up an appointment. Karina was knowledgeable and helpful. My new Posture Perfect recliner will be delivered in two days. 

Business response:

Dear Jane, Thank you for your 5 star rating of our Clybourn Team! Karina and Dominique are very knowledgeable and care a great deal about each and every customer! I will pass on your compliments to the entire team! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Cara W.'s profile image
Cara W. 

Verified by Relax The Back

6 years ago

Excellent experience! Becky was fantastic! She is very knowledgeable on products and back issues, as well as professional, kind and friendly. She was patient with me without being pushy as I took some time in making my decision whether to purchase the Cafe recliner. I’m so glad I purchased it and I thank Becky for her assistance. I recommend her, Relax the Back store, and the chair! 

Business response:

Dear Cara - Thank you for your 5 star review! Glad we could be of service and glad you are enjoying your Cafe ZG Recliner! I will be sure to pass on your note of appreciation to Becky and the Team! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 611 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.