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Relax The Back

4.8

About this business

Location details

840 Willow Rd, Suite F, Northbrook, IL, 60062, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.8611 reviews
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Ernie R.'s profile image
Ernie R. 

Verified by Relax The Back

6 years ago

very good 

Business response:

Ernie, Thanks for your five-star review. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Stuart S.'s profile image
Stuart S. 

Verified by Relax The Back

6 years ago

Robyn and Dave are very knowledgeable, and very kind. They let us try the products while supplying us with helpful information. They are truly experts and seem to be genuinely interested in helping their customers. 

Business response:

Thanks for your review Stuart. We are very lucky to have Dave and Robyn on our team. I am glad that they shared their expertise with you. With Kind Regards, Tim Stanly, Relax The Back Sales Team 

Ruth W.'s profile image
Ruth W. 

Verified by Relax The Back

6 years ago

Great service! 

Business response:

Dear Ruth, Thank you for your 5 star review! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Nancy H.'s profile image
Nancy H. 

Verified by Relax The Back

6 years ago

Great customer service. 

Business response:

Dear Nancy, Thank you for your kind words about our team at Clybourn! Karina, Becky, and Dominique are very good at their jobs! I will pass on your compliments! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Janet M.'s profile image
Janet M. 

Verified by Relax The Back

6 years ago

Friendly, helpful. Exchanged pillow without hassle. 

Business response:

Dear Janet, I wanted to follow up and thank you for your 5 star review of your experience at Northbrook. I am pleased to hear that you had a positive experience with your pillow exchange! I know as a consumer myself, that returns and exchanges tend to be a bit uncomfortable! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Lauren C.'s profile image
Lauren C. 

Verified by Relax The Back

6 years ago

Came in looking for a particular lumbar pillow. Sales person was very helpful and also showed me other things that might be helpful as well. 

Paul P.'s profile image
Paul P. 

Verified by Relax The Back

6 years ago

Robyn Swerdlow-Sprauer was extremely helpful and was very informative about the details of the massage chair we purchased! 

Business response:

Dear Paul, I apologize for the delay in responding to your review, but I wanted to thank you and make sure you knew I will pass your comments on to Robyn. She is one of our most talented for sure! I hope this finds you enjoying your new massage chair too! There are so many benefits that will improve your life! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Rebecca P.'s profile image
Rebecca P. 

Verified by Relax The Back

6 years ago

Tim and his colleagues worked hard to find the right fitting pillow for both my husband and me, letting us take loaners to try them out. We ended up with the right pillows which I really appreciated! (Tim also offered valuable information on mattresses even though I had already purchased one elsewhere, which was really nice.) 

Business response:

Dear Rebecca, Thank you for your kind words about your experience at our Clybourn store! We continue to do our best with helping our customers find the right products to improve their sleep and total body wellness! I hope this finds you and your husband sleeping more comfortably and we hope to see you back soon! Kind regards, Tim Stanley Relax the Back - Sales Team tims@relaxtheback.net 

Lorraine S.'s profile image
Lorraine S. 

Verified by Relax The Back

6 years ago

Excellent 

Business response:

Dear Lorraine, Thank you for your 5 star review of our Northbrook team! We appreciate it very much! If there is anything we can do for you in the future please don't hesitate to stop by the store or reach out directly. Regards, Tim Stanley Relax the Back Sales Team tims@relaxtheback.net 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 611 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.