Relax The Back

4.8

Furniture Stores
Northbrook, IL

About this business

Retail Furniture Stores

Location details

840 Willow Rd, Suite F, Northbrook, IL, 60062, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 6:00 p.m.
Tue	10:00 a.m. to 6:00 p.m.
Wed	10:00 a.m. to 6:00 p.m.
Thu	10:00 a.m. to 6:00 p.m.
Fri	10:00 a.m. to 6:00 p.m.
Sat	10:00 a.m. to 6:00 p.m.
Sun	12:00 p.m. to 6:00 p.m.

4.8611 reviews

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Albee A.

8 years ago

Really welcoming staff members and are also very friendly. Their products really helped me with my muscle pain. I would recommend this place to anyone. Great products and great people. Thank you "Relax The Back" in Northbrook!

Business response:

Albee, Thank you for your kind words. We love helping our customers solve pain and posture problems. Stop by anytime to Relax. Robyn and Dave Sprauer, Owners

Rhanda S.

8 years ago

A 'Must' for anyone wanting to support their physical well-being .Knowledgeable, caring and personalized support and recommendations. Excellent and friendly service and follow-up. I have made several purchases over several years and referred friends and family who have also been very pleased.

Business response:

Rhanda, I am so sorry I missed you when you came by the store. Thanks for your kind review and referrals. Hope to see you soon. Robyn Swerdlow-Sprauer, Owner

Bryant B.

8 years ago

I really do appreciate your professionalism has been business communication thank you so much for serving me with such great salesmanship

Business response:

Bryant, It was a challenge getting you the right chair. We are so happy we found one that fit you. We are here to help you sleep, relax and work (not so much) in better posture. Let us know when you are ready to get Regina the zero gravity recliner :). Robyn Swerdlow-Sprauer, Owner

Janet H.

8 years ago

Awesome mattress. Sleep better, back barelt hurts and when Im elsewhere, I wish I was home on my mattress

Business response:

Janet, Thanks for your great review. We are so happy that you are sleeping more comfortably. We also miss our mattresses when we travel. Robyn and Dave Sprauer, Owners

Lila D.

8 years ago

Great customer service! But I have never gotten used to my "special" pillow. I keep trying,but end up using another pillow.

Business response:

Lila, Thanks for your nice review. We do offer a 30 day trial on all cervical pillows, we never want our customers unhappy. Please come in and try another pillow, I am sure we can find something to help you sleep more comfortably. Robyn and Dave Sprauer, Owners

Jim M.

8 years ago

Loved the chair and the service....period !

Business response:

Jim, Thanks. We are so happy you are sitting more comfortably. We are always here to help you sleep, relax and work in better posture. Stop by anytime to relax. Robyn and Dave Sprauer, Owners

Mike S.

8 years ago

Friendly customer service. They go into detail to make sure you're purchasing the correct product to fit your specific needs. A++

Business response:

Thanks Mike. We appreciate your kind review. We are here to help you sleep, relax and work in better posture. Always available to help our customers with their posture and pain relief. Robyn and Dave Sprauer, Owners

Lucy B.

3 years ago

The saleswoman was fantastic! After I paid in full the experience went down the sewer.

Business response:

The manufacture 3rd party let us down. I believe we have made accomodations that you are very happy with to compensate for this huge inconvenience. If not please contact me brianc@relaxtheback.net. We take full responsibility. Our apologies

Lading R.

3 years ago

Neck issues became worse after salesman recommended different pillow that I bought from you 2 years ago. Would not let me return it after 1 month and paying 140$ for it

Business response:

Dear Rudy, Bed Linens and pillows are not refundable and is stated on your receipt . This is for sanitary reasons and Covid 19. We have made a one time exception for you. I am sure you understand. Thank you and Pleasant dreams.