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Relax The Back

4.5

About this business

Location details

5420 E Broadway Blvd, # 210, Tucson, AZ, 85711, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.5227 reviews
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Jeanette B.'s profile image
Jeanette B. 

Verified by Relax The Back

5 years ago

We discussed options when shopping and the staff were very knowledgeable and helpful. When we were finally ready to order the staff person did everything over the phone again explaining everything. When the bed arrived the staff moved our old bed to a spare bedroom for us and then setup our new one. Loved all of them 

Business response:

Jeanette, I'm so glad that we received high marks from you throughout the entire process...from purchase to delivery. And thanks for the 5-Star Review! We appreciate your business. 

Patricia M.'s profile image
Patricia M. 

Verified by Relax The Back

5 years ago

The customer service and delivery were great! 

Business response:

Pat, Glad we followed through from the sale to the delivery. Our delivery staff does an amazing job...I appreciate that you took the time to write this review! 

Linda M.'s profile image
Linda M. 

Verified by Relax The Back

5 years ago

Great Customer Service. Very helpful. 

Business response:

Thank you for the review, Linda! 

Tony C.'s profile image
Tony C. 

Verified by Relax The Back

5 years ago

Went to both stores and both Rob & Rudy were both very professional and great to work with. Also very nice product line. T 

Business response:

Thanks, Tony! Both Robert and Rudy do an excellent job helping our customers at both of our Tucson locations. They really care about helping our customers find the best solution that fits the issues they are experiencing. I appreciate you taking the time to submit this review. 

Stan D.'s profile image
Stan D. 

Verified by Relax The Back

6 years ago

Store staff OUTSTANDING! True bed and sleep expertise VERY helpful! "White Glove" delivery service (AND old bedding take-away) was AMAZINGLY professional! The RTB-Central team made a very personal and potentially negative/disruptive change into a PLUS experience! 

Business response:

Wow, Stan!!! Thank you! Our delivery team that goes to our customer's homes is just as important as our sales team that works with you. We are so happy you had such a great experience. The best part, in my opinion, is that we are LOCAL and here to help if any issues arise in the future. We appreciate your support of our local business and your great review! 

Cheryl H.'s profile image
Cheryl H. 

Verified by Relax The Back

6 years ago

Excellent customer service. The nice young lady that helped me was very knowledgeable and showed me the exact pillow I needed. 

Business response:

Thank you, Cheryl! I'm glad you had such great service in our store and took the time to write about it! We appreciate your business! 

Daniel B.'s profile image
Daniel B. 

Verified by Relax The Back

6 years ago

I thought the experience was Great! 

Business response:

Great to hear, Daniel! ! We take pride in doing our best for every step of your purchase. We appreciate your feedback. 

Terry M.'s profile image
Terry M. 

Verified by Relax The Back

6 years ago

The Lady was very helpful in helping me decide on the best pillow to buy. 

Business response:

Thanks, Terry! We are delighted to hear you had a great experience in our store and we were able to help you with your new pillow. It definitely changes the way we sleep! Thank you for taking the time to give us a 5-Star review! 

Macaela C.'s profile image
Macaela C. 

Verified by Relax The Back

6 years ago

Great customer service by Darren McKenzie. He has a deep understanding of his products and is a good educator. He cares that the customer gets the best thing for his or her needs. He is neither hurried nor high pressure. Excellent experience. 

Business response:

Wow, Macaela. I couldn't agree more about Darren...integrity is the word that comes to mind for me and I'm sure for countless other people Darren has worked with during his time with us. We appreciate that you have noticed that our store not only focuses on customers with spinal health issues, but the general wellness that our products can help achieve through better postural alignment and overall relaxation.. I appreciate your review and feedback! 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.5 star rating with 227 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open at 10:00 a.m.