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Reliable Cars
- Car Dealers
- Springfield, MO
About this business
Location details
438 South Ingram Mill Avenue, Springfield, MO, 65802, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service department is always doing a great job. The one thing we miss is the shuttle to take us somewhere. We have to drive two separate cars if the time our vehicle is longer than 3 hours waiting time and we live about 65 miles from you.
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Note: I could not complete an online maintenance service request, so I called directly to schedule. The service advisor was able to schedule my car promptly the next day. They were prompt and courteous. Apparently, the cost of the differential fluid service was not covered by Mechanical Protection Plan Club Plus that I purchased with my car; this was an unexpected expense unfortunately. One would think that the replacement of the differential fluid (routine) should be covered.
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. We would like the chance to speak with you further about this. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
All went well with my visit. I really appreciate all the good work Reliable has done over the years.
Business response:
Thank you for your positive feedback!
Jaeden was a good salesman actually listened and very helpful.
Business response:
Thank you for your positive review!
It was great! Danny Vaughn was the service advisor and he did a fantastic job as always. It didn't take long at all...thanks!
Business response:
Thank you for your positive feedback!
Very Good. Thats why I bought my second Outback from Reliabe
Business response:
Thank you for your positive feedback!
The Subaru service dept. takes excellent care of me and my vehicles.
Business response:
Thank you for your positive review!
I scheduled an appointment for four wheel alignment and the recall and they said my car was done and they did nothing on recall they didn't have parts they were supposed to have parts the alignment was not done correctly and service manager was unavailable every time I called not happy about any of it
Business response:
Our reputation is one of our top priorities. Your positive review is what we are always striving for!
Service tech said that I need brake fluid changed because it appeared dark. I just had fluid changed 90 days ago, that not true. Feels like the techs are working on commission. Also said that I needed transmission fluid change also not true. Very very disappointed in their questionable customer tactics. Been a Hyundai owner and reliable customer for 20 years, this lack of credibility is extremely concerning. Didnt want to reply but felt it was critical that I did so. I have no problem Sharing my concerns with others. Denise ... read more
Business response:
Thank you for bringing this to our attention. We take our clients' comments seriously and want to understand your situation in further detail. Please reach out to Paul McNish at 417-794-1436 or Pmcnish@reliablecars.com at your earliest convenience.
Frequently asked questions about Reliable Cars
How is Reliable Cars rated?
Reliable Cars has a 4.4 star rating with 2,525 reviews.
When is Reliable Cars open?
Reliable Cars is open now. It will close at 8:00 p.m.