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Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Title: Disappointing Experience with Reliable Chevrolet: A Review Step by Step Week One My interaction with Reliable Chevrolet in Springfield, MO regarding my recent purchase of a 2020 RAM 1500 BIG HORN / LONESTAR QUAD 4X4 has been disheartening, to say the least. On February 17, 2024, I acquired the vehicle from their dealership only to encounter numerous undisclosed issues shortly after. It was about a two hour drive from Northwest Arkansas to Springfield, Mo.. Upon arrival and inspection of the vehicle, I mentioned a few ... read more
Business response:
We are truly sorry to hear about your disappointing experience with us. Your feedback is valuable, and we will work diligently to improve our communication and service going forward. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
The dealership manage was the biggest liar and as shady as they come. Classic "salesman". Poor ethics and doesn't keep his word. Bought my vette elsewhere. Don't waste your time with this dealership.
Business response:
We're sorry to hear about your experience. We strive for transparency and ethical practices, and we apologize if we fell short. We appreciate your feedback and will use it to improve our services. Thank you for bringing this to our attention. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
I won't recommend this place at all
Business response:
Hi there, thank you for sharing your feedback with us. We're sorry to hear that your experience wasn't satisfactory. We'd appreciate the opportunity to learn more about your concerns and see if there's anything we can do to assist you. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
The prices are getting ridiculously expensive
Business response:
We appreciate your feedback about the prices. We constantly evaluate and adjust our pricing to provide the best value for our customers. Thank you for bringing this to our attention. If you have any questions, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
car needed 4000.dollars of work after 2 days of driving
Business response:
We're sorry to hear about your experience. We strive to provide quality vehicles, and we apologize for any inconvenience caused. At your earliest convenience, please reach out to Eric Shoemaker, our General Manager, at 855-971-8359.
Bad communication and did not look into the problem
Business response:
We apologize for the communication issues you experienced, and for not fully addressing your concerns. We take your feedback seriously and will use it to improve our service. Thank you for sharing your feedback, and we hope to have the opportunity to serve you better in the future. At your earliest convenience, please reach out to Justin Moore, at jmoore05@vtaing.com.
First, fixed the problem & charged us about $2400, then on the way home same problem existed. We took it back promptly and then it took over 2 months to fix the car. Warranty paid for most of the second visit, but your company said different problem so wouldnt refund our first payment. Will NEVER go back to your place!
Business response:
We apologize for any inconvenience or dissatisfaction you experienced during your recent service visit. Providing excellent service is a top priority for us, and we are disappointed to hear that we did not meet your expectations. To address your concerns and ensure we improve our service standards, we would appreciate more specific information about the issues you faced. Please contact us directly so that we can discuss your experience in detail and work towards a resolution.
Hated the experience and hate Reliable Chevrolet. Zero stars
Business response:
Thank you for taking the time to share your feedback, but we're somewhat confused by your review. We genuinely value all customer feedback, as it helps us improve our services. However, we would appreciate more information or clarification about your specific concerns to better understand and address the issues you've raised. Your satisfaction is our priority, and we want to ensure that any issues or concerns you have are thoroughly investigated and resolved to your satisfaction. Please feel free to provide additional detail... read more
I bought a vehicle in June and waited 3 months to get a title and now Im waiting on another piece of paper so I can license the vehicle. Also, this shows they serviced the vehicle and it wasnt serviced there it was re-inspected.
Business response:
We apologize for the long wait in receiving your vehicle. We understand that your time is important, and we apologize that you expectations were not met. An inspection is categorized as a service appointment in our facilities, thus your vehicle inspection was marked as a service. Thank you for taking the time to leave a review, and please don't hesitate to reach out with any other questions or concerns you might have.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.4 star rating with 6,637 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is closed now. It will open at 7:00 a.m.