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Reliable Chevrolet
- Car Dealers
- Springfield, MO
About this business
Location details
3655 S Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Absolutely horrible place they claimed I needed a $1500 repair when there was nothing wrong with my car. I will never come back.
Business response:
We're truly sorry to hear about your experience. We take such feedback very seriously and would like the opportunity to address your concerns. Please reach out to our Service Director, Justin Moore, at Jmoore05@vtaig.com. He will be more than happy to discuss this matter with you and work towards a resolution. Thank you for bringing this to our attention.
Our agent was courteous and treated us well. However, I spent almost 700.00 on the 60k mile checkup (which was quoted at 399.00 in my service book) and before I drove off the lot I discovered they had not even checked my tires. It made me wonder if all the other items had been completed properly. There were only 4 servicemen in the service bay and perhaps they were trying to catch up and push load through without giving attention to detail.
Business response:
Thank you for your feedback. We're glad to hear that you were treated well by our team, but we sincerely apologize for the oversight regarding your tire check and any confusion regarding the pricing. Your experience is important to us, and we want to ensure that all services are completed to your satisfaction. Please reach out to our Service Director, Justin Moore, at Jmoore05@vtaig.com so we can address your concerns and rectify the situation. Thank you for bringing this to our attention.
Poor first service on new vehicle. Still haven't resolved issue or reached out as promised.
Business response:
We're sorry to hear about your experience, and we appreciate your feedback. It's important to us that all issues are addressed promptly. Please reach out to our Service Director, Justin Moore, at Jmoore05@vtaig.com, so we can resolve this for you. Thank you for bringing this to our attention!
Pushy negative people left a new Corvette floors dirty
Business response:
Thank you for your feedback. We sincerely apologize for the experience you had with our service team and the condition in which your Corvette was returned. This is not the standard of service we strive for. Please reach out to our Service Director, Justin Moore, at Jmoore05@vtaig.com. He would be more than happy to address your concerns directly and ensure we resolve this matter to your satisfaction.
Reliable Chevrolet is by far the worst dealership I have ever worked with.
Business response:
We're sorry to hear that your experience did not meet your expectations. Providing excellent service is our priority, and it's clear we fell short in your case. We'd like to learn more about your situation and see how we can make things right. Please reach out to our Service Director, Justin Moore, at Jmoore05@vtaig.com, so we can better understand the details and work toward a resolution. Thank you for bringing this to our attention, and we hope to earn back your trust.
I don't own this car, so you keep spamming me. Zero stars. You have the wrong e-mail. I will never purchase a Chevrolet.
Business response:
We apologize for the inconvenience and appreciate your feedback. It seems there's been a mix-up with your email address. Please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com so we can resolve this issue promptly. Thank you for your understanding, and we hope to correct this matter for you.
They sold me a certified used car along with 2 warranties. 2 days into me having the car the check engine light was on. They had my car for 2 weeks. They gave it back and the next day the check engine light was back on. They had it for 2 more weeks. One of the warranties that I bought was for blowouts on my tires. I had a blow out and they said it wasn't covered because they sold me a car with the tire tread too low. I had to go to the attorney general for them to agree to give me my money back on that and i still have yet t... read more
Business response:
We're truly sorry to hear about your experience with your certified used car and the challenges you've faced. Your concerns are important to us, and we want to ensure they are addressed appropriately. Please contact Service Director Justin Moore at Jmoore05@vtaig.com. He is committed to helping resolve these issues for you. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve your experience.
Reliable Chevrolet (Mo), LLC Dealership Review Request Dear Jack, Thank you for choosing Reliable Chevrolet (Mo), LLC to have your vehicle serviced on 08/08/2024. Please take a few minutes to complete a two question review request to tell us the story of your recent experience by clicking below. They Done a Diagnostic on My WHOLE Car for a Door Window that would not go up !!! Then when they contacted My MPP Silver Warranty Coverage NOTHING was covered !!!!! We have a Lot of Crooks Selling Warranties ... I PAID $2955.00 for a... read more
I did not take my new truck in for service on 8/8/24. I stopped at the dealership two weeks ago (on 8/5) to check on the status of the running boards that were part of the purchase price from two months earlier... and they had never even placed the order to get the running boards in stock!!!! It has been two weeks since that time and still no response/phone call to get them installed (2.5 months after taking delivery of the truck!!!!
Business response:
Thank you for bringing this to our attention. We sincerely apologize for the delay and the lack of communication regarding your running boards. This situation is far from the level of service we aim to provide, and we understand your frustration. We would like to resolve this as quickly as possible. Please contact our Service Director, Justin Moore, at Jmoore05@vtaig.com. Thank you for your patience.
Frequently asked questions about Reliable Chevrolet
How is Reliable Chevrolet rated?
Reliable Chevrolet has a 4.3 star rating with 5,928 reviews.
When is Reliable Chevrolet open?
Reliable Chevrolet is closed now. It will open at 7:00 a.m.