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Renters Warehouse
- Washington, DC
About this business
Renters Warehouse is an end-to-end marketplace and property management services platform that seamlessly facilitates investment in the vast and highly fragmented SFR market. Backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $4 billion in residential real estate, servicing over 12,000+ investors across 15,000+ residential homes in over 40+ markets. NPG Managing Partner Scott Honour, who in 1999 ... read more
Location details
1101 30th St NW, Suite 500, Washington, DC, 20007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a wonderful experience with Renter's Warehouse. They got my condo rented in less than a month. Of course, being in such a great location certainly helped. My initial contact was with the owner, Sheila Scholl, who was very nice and professional. She said one of her agents would contact me about setting up an appointment, and in fact, Baljit, a very charming an intelligent woman called me that afternoon. We set an appointment for the next day to talk about listing my property and she was there on time and explained the w... read more
This company gives scam! I applied for a property and never heard anything back. You have to constantly reach out to them for a response. Do not waist your time!!!
I've scheduled 2 showings for a property that's I still have yet to see. This company forces you to schedule a self-guided tour but they don't provide a code within the 10 minute window they give you. I came early both times and never received a code. Tried calling the agent and the company numbers provided in the appointment email and no one answers. Extremely disappointing that I wasted my time and gas. If that's how things are handled then I think that's a tell tell sign as to how responsive they will be to paying residen... read more
I used renters warehouse to locate a tenant for my townhome. They found us a good tenant, but since I didn't go through them for property management, once they received the signed lease and first months rent plus deposit, they stopped responding to me. They didn't send me a signed lease. Eventually the tenant and I had to get in contact with each other bc we had no idea what was pending or next steps. They did not send me any finalized documents, to the point the tenant had to send them to me. Just an overall embarrassing ... read more
Renter's Warehouse has a terrible maintenance team. The communication with maintenance is awful and their response to emergency maintenance requests is not timely in any way. Our hot water heater was out and we waited over a week for someone to even come look at it, our washing machine was out which we also waited a week to be repaired, and our thermostat malfunctioned which we waited for about a week for someone to come look at that too. Not to mention that no one communicated time changes in maintenance appointmnet to us. ... read more
The worst experience I ever had in my life one I was deal with Rodrigo it started off pleasant then it turn into a bad connection I'm start with I was approve for a unit that had to go though inspection with housing with it did fail then the did the repairs and it fail the second time so they had to do some more work i reach out to Rodrigo for updates it was I waiting for the landlord to get back to me but the property is back on the market cause no one leasing it and I'm keep you updated 2 week late the work in done on the ... read more
Worst customer service I've seen in 20 years of renting. Avoid at all cost. Quick to take your money. Weeks to get any repair done.
Horrible company! My family and I was renting a home for almost 4 years just to be told randomly one day the owners wanted to Sell. Apparently they had us sign another year lease that wasn't honored by the owners. Instead of being honest about this mistake early on they waited until the last minute and we had to move . They tried to force us to sign a new monthly lease to Avoid telling the homeowners what happened. They didn't cover moving expenses or compensate us for the huge inconvenience. They gave us the security deposi... read more
Beware. Renters Warehouse will not respond to maintenance requests, even if those requests are urgent and the circumstances are life-threatening. My wife and I have been repeatedly attacked by aggressive hornets nesting on one of their properties, and they have refused to take action.
Frequently asked questions about Renters Warehouse
How is Renters Warehouse rated?
Renters Warehouse has a 4.2 star rating with 435 reviews.
When is Renters Warehouse open?
Renters Warehouse is closed now. It will open tomorrow at 9:00 a.m.